Cannot log into delta.com
#18




Join Date: Apr 2015
Location: SFO (Sonoma)
Programs: DL Charter DM/DM/2.4MM, IHG Diamond Elite, Marriott Bonvoy Titanium
Posts: 2,091
Happens frequently on Saturdays with the schedule changes being uploaded! Nothing new! Never see it happen on UA’s app or online. But then their systems aren’t from the dinosaur era either! Those of you who are familiar with UA’s app know how so much better it is in all aspects! We can only hope that DL will get into the 21st century soon?
#19
FlyerTalk Evangelist




Join Date: Jun 2015
Location: Back in Reds Country (DAY/CVG). Previously: SEA & SAT.
Posts: 11,986
Happens frequently on Saturdays with the schedule changes being uploaded! Nothing new! Never see it happen on UA’s app or online. But then their systems aren’t from the dinosaur era either! Those of you who are familiar with UA’s app know how so much better it is in all aspects! We can only hope that DL will get into the 21st century soon?
#20




Join Date: Jul 2003
Location: Atlanta
Posts: 6,487
Happens frequently on Saturdays with the schedule changes being uploaded! Nothing new! Never see it happen on UAs app or online. But then their systems arent from the dinosaur era either! Those of you who are familiar with UAs app know how so much better it is in all aspects! We can only hope that DL will get into the 21st century soon?
#21

Join Date: Feb 2016
Location: EZE
Programs: UA Gold,Delta Gold Bonvoy Titanium Elite, HH Diamond , AA Platinum, EENational, Hyatt Globalist
Posts: 1,641
#22




Join Date: Feb 2007
Location: Pensacola, FL (PNS)
Programs: Delta 1.99M, Hyatt Globalist, IHG Diamond, Marriott Gold, Hilton Diamond
Posts: 2,718
#23

Join Date: Sep 2017
Programs: Delta Platinum Medallion, Hyatt Explorist, Wyndham Diamond
Posts: 324
Anyone with redeye flights notice anything strange in the app? In the app, all of my redeyes are listed for the day after the original date while in the mobile website, its normal.
#24




Join Date: Oct 2002
Location: Littleton, Colorado
Programs: AA Platinum Executive; One World Emerald; UA Premier Silver
Posts: 571
For awhile, I’ve had this problem: sometimes, but not always, when I log-in using my iPAD’s automatic feature, I get a response of we can’t find you. Then when I log-in manually, it’s fine.
#28

Join Date: Jul 2014
Location: Austin, TX
Programs: DL: Diamond
Posts: 11
Sorry for digging up an old thread, but this is so frustrating.
I can log in all day and night using the iPhone Fly Delta app. But can never log in using the website on any computer, any browser. I reset the password perhaps a dozen times, and validated that I can log in with that new password by going through the Fly Delta app. But nothing seems to work if I pull up Delta.com in Chrome, Firefox, or Edge.
I have read other threads that suggest NordVPN is an issue...but I don't have any VPNs on my machine. I turned off everything I could, like ad blockers, pop up blockers, browser extensions, used incognito mode, I even tried using TOR.
What the hell is going on and why can they not fix this? How can I get their attention and get them to take this seriously?
I can log in all day and night using the iPhone Fly Delta app. But can never log in using the website on any computer, any browser. I reset the password perhaps a dozen times, and validated that I can log in with that new password by going through the Fly Delta app. But nothing seems to work if I pull up Delta.com in Chrome, Firefox, or Edge.
I have read other threads that suggest NordVPN is an issue...but I don't have any VPNs on my machine. I turned off everything I could, like ad blockers, pop up blockers, browser extensions, used incognito mode, I even tried using TOR.
What the hell is going on and why can they not fix this? How can I get their attention and get them to take this seriously?
#29
Moderator: Delta SkyMiles




Join Date: Mar 2006
Location: Hotlanta.
Programs: DL (duh), AA 1MM, Bonvoy Titanium, HH Diamond
Posts: 8,723
The fact that this is not widely experienced says its a you problem.
Cookies, vpns, DNS issues, and more can cause this. One way to troubleshoot is to be on your WiFi on your phone and then use its browser to go to delta.com. If you can log in without issue, then its a computer issue. If you have the same issue on your phones browser, then there might be something with your router.
Cookies, vpns, DNS issues, and more can cause this. One way to troubleshoot is to be on your WiFi on your phone and then use its browser to go to delta.com. If you can log in without issue, then its a computer issue. If you have the same issue on your phones browser, then there might be something with your router.
#30




Join Date: Feb 2007
Location: Pensacola, FL (PNS)
Programs: Delta 1.99M, Hyatt Globalist, IHG Diamond, Marriott Gold, Hilton Diamond
Posts: 2,718
I can log in all day and night using the iPhone Fly Delta app. But can never log in using the website on any computer, any browser. I reset the password perhaps a dozen times, and validated that I can log in with that new password by going through the Fly Delta app. But nothing seems to work if I pull up Delta.com in Chrome, Firefox, or Edge.
What the hell is going on and why can they not fix this? How can I get their attention and get them to take this seriously?
What the hell is going on and why can they not fix this? How can I get their attention and get them to take this seriously?
1. Apple (iOS / iPadOS / and macOS) often use Private Relay. So this means that any Apple devices - although not necessarily Mac... - are routing through Apple.
>> this explains how you can get in via Fly Delta app
2. THEN... I found - with Hertz and others - that the third-party service they use (Imperva/Incapsula or some Cloudflare trash) - were temporarily blocking my home IP (the entire group of home IP's - which my home spans Dayton, OH; Seattle, WA; and Georgia)
>> after a couple days - and failed support case with Imperva - it unblocked, and I could log in again to Hertz, Delta, etc.
>> Delta and Hertz were useless


