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Click on login tab and login fields fail to load
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Seems like it's been resolved (just logged in an downdetector level is currently falling).
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Happens frequently on Saturdays with the schedule changes being uploaded! Nothing new! Never see it happen on UA’s app or online. But then their systems aren’t from the dinosaur era either! Those of you who are familiar with UA’s app know how so much better it is in all aspects! We can only hope that DL will get into the 21st century soon?
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Originally Posted by audidudi
(Post 35155932)
Happens frequently on Saturdays with the schedule changes being uploaded! Nothing new! Never see it happen on UA’s app or online. But then their systems aren’t from the dinosaur era either! Those of you who are familiar with UA’s app know how so much better it is in all aspects! We can only hope that DL will get into the 21st century soon?
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Originally Posted by audidudi
(Post 35155932)
Happens frequently on Saturdays with the schedule changes being uploaded! Nothing new! Never see it happen on UA’s app or online. But then their systems aren’t from the dinosaur era either! Those of you who are familiar with UA’s app know how so much better it is in all aspects! We can only hope that DL will get into the 21st century soon?
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Originally Posted by PersonalFlotationDevice
(Post 35155130)
Unable to do so from my iPhone, iPad, or PC for last 3 hours or so.
Am I an outlier or part of a trend? |
Originally Posted by DLHubber
(Post 35155242)
Ed has already calculated that this outage won’t cost him anything, so who cares?
/sarc |
Anyone with redeye flights notice anything strange in the app? In the app, all of my redeyes are listed for the day after the original date while in the mobile website, it’s normal.
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For awhile, I’ve had this problem: sometimes, but not always, when I log-in using my iPAD’s automatic feature, I get a response of we can’t find you. Then when I log-in manually, it’s fine.
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It's back. Tried multiple SkyMiles accounts. No difference. On Win/PC.
"We're sorry, but we were unable to locate your account with the information provided. Please confirm your credentials and try again" Anyone else having issues? |
Yes, lots of issues since yesterday. Very annoying.
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Weirdly, I'm able to login using the app with the same account details, but on the web it fails for me. Had this happen every so often for me randomly for the past few years.
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Sorry for digging up an old thread, but this is so frustrating.
I can log in all day and night using the iPhone Fly Delta app. But can never log in using the website on any computer, any browser. I reset the password perhaps a dozen times, and validated that I can log in with that new password by going through the Fly Delta app. But nothing seems to work if I pull up Delta.com in Chrome, Firefox, or Edge. I have read other threads that suggest NordVPN is an issue...but I don't have any VPNs on my machine. I turned off everything I could, like ad blockers, pop up blockers, browser extensions, used incognito mode, I even tried using TOR. What the hell is going on and why can they not fix this? How can I get their attention and get them to take this seriously? |
The fact that this is not widely experienced says it’s a “you” problem.
Cookies, vpns, DNS issues, and more can cause this. One way to troubleshoot is to be on your WiFi on your phone and then use its browser to go to delta.com. If you can log in without issue, then it’s a computer issue. If you have the same issue on your phones browser, then there might be something with your router. |
Originally Posted by rons2112
(Post 35821726)
I can log in all day and night using the iPhone Fly Delta app. But can never log in using the website on any computer, any browser. I reset the password perhaps a dozen times, and validated that I can log in with that new password by going through the Fly Delta app. But nothing seems to work if I pull up Delta.com in Chrome, Firefox, or Edge.
What the hell is going on and why can they not fix this? How can I get their attention and get them to take this seriously? 1. Apple (iOS / iPadOS / and macOS) often use Private Relay. So this means that any Apple devices - although not necessarily Mac... - are routing through Apple. >> this explains how you can get in via Fly Delta app 2. THEN... I found - with Hertz and others - that the third-party service they use (Imperva/Incapsula or some Cloudflare trash) - were temporarily blocking my home IP (the entire group of home IP's - which my home spans Dayton, OH; Seattle, WA; and Georgia) >> after a couple days - and failed support case with Imperva - it unblocked, and I could log in again to Hertz, Delta, etc. >> Delta and Hertz were useless |
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