"Turbulence" resulting in no in-flight service
#61
Join Date: Sep 2019
Posts: 70
We do have apps that take the accelerometer and report it. So I can view individual aircraft and what they reported. I can set it to automatically report so others can see. We have so many tools that its almost decision paralysis due to too much data. If you see flights reporting turbulence from 26-38000 and atc says some flights reported mtn wave. its tough not to call up the FA's and be like "it might get rough maybe take a seat" however 50% of the time you end up missing it or just hitting a little chop. Its a lose lose. I did a turn last week rocked down to CHS smooth on the way back 35 min later. One leg i get compliments "thanks for getting us here safely" the next complaints about making stuff up.
The other day coming into JFK routed through a line of rain and heard constant .....ing about the ride into NYC. Short flight basically up to 27k cruise for 10 min then back down. Told the FAs to just be seated the whole flight. Welp it was the smoothest line of rain i've ever flown through and the turbulence in the descent didn't materialize, right before our descent atc said rides getting better maybe a bit of light chop. So I ended up looking like an idiot. I'd rather land in a 30kt crosswind than make a decision on FA service at least one of those I can get 100% right lol.
I will say in my 12 years of flying i've never had one FA ask me to make up a PA about canceling/reduced service. I don't fly for delta but in my experience their FA's are slightly better than ours so I imagine its the same over there.
The other day coming into JFK routed through a line of rain and heard constant .....ing about the ride into NYC. Short flight basically up to 27k cruise for 10 min then back down. Told the FAs to just be seated the whole flight. Welp it was the smoothest line of rain i've ever flown through and the turbulence in the descent didn't materialize, right before our descent atc said rides getting better maybe a bit of light chop. So I ended up looking like an idiot. I'd rather land in a 30kt crosswind than make a decision on FA service at least one of those I can get 100% right lol.
I will say in my 12 years of flying i've never had one FA ask me to make up a PA about canceling/reduced service. I don't fly for delta but in my experience their FA's are slightly better than ours so I imagine its the same over there.
#62
Join Date: Sep 2015
Posts: 17
On ATL-PHL 10/23, before we even took off the FA's said that they will not have service due to turbulence. However, it was an extremely smooth flight and seatbelt sign was off most of the flight. One person walked around with a water bottle and that was about it.
#63
Join Date: Jun 2001
Location: SEA
Programs: DL Plat, AS MVPG, Bonvoy Plat/LT Gold, HH Diamond
Posts: 1,264
On JFK-SEA now. Captain announced on leaving JFK that turbulence was expected over the Great Lakes, so service would be delayed. It didn’t materialize, and post-Great Lakes the cart came out. They served through the fourth row in C+ then stopped again. Flight’s been smooth and seatbelt sign off for two 45-60 minute stretches, with lots of galley gathering up front. Now 4 hrs into the flight, FA just came around with a tray of a dozen or so half-filled water glasses, gave them all out, then retreated to the back galley.
Ironically, on the flight out the seatbelt sign came off at 13000 which I’ve not seen happen in years on a US carrier.
Ironically, on the flight out the seatbelt sign came off at 13000 which I’ve not seen happen in years on a US carrier.
#65
Join Date: Sep 2006
Location: Santo Domingo, Dom. Rep. / Washington, DC
Programs: AA PPro/DL PLT, PPass, Marriott / Hilton Gold, JetBlue Mosaic, Hertz Presidents Circle, Amex Plat
Posts: 4,630
LIM-ATL a few weeks ago, really bumpy on the final hour, second meal service was discontinued right after C+.
#66
Join Date: Jun 2001
Location: SEA
Programs: DL Plat, AS MVPG, Bonvoy Plat/LT Gold, HH Diamond
Posts: 1,264
#67
Join Date: Sep 2015
Posts: 863
That’s because no other country has the ridiculous ability to sue for anything and everything with zero risk.
#68
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,045
Month or two back, no 2nd meal in D1 ATL-GRU. Flight was delayed by 2 hours (they had to deadhead a pilot to operate 2nd daily ATL-GRU), and turbulence was really bad. However if they had served it when were supposed to, there would've been no issue.
#70
Join Date: Aug 2003
Posts: 2,373
#71
Join Date: Feb 2002
Posts: 1,695
JFK-MAD on Sunday night had service for about 20 minutes then the cockpit announced no service for the next hour because of "expected turbulence." I stayed up another 90 minutes and there was no turbulence. I slept through the rest of the flight but my partner was up for breakfast and they didn't serve that either because of "turbulence".
#72
Join Date: Dec 2018
Location: PHX
Programs: Delta DM, Marriott Lifetime Titanium, HHonrs Diamond
Posts: 1,336
This has happened to me twice on ATL-MCO. No big deal except when the FA in the jumpseat across from me at the mid-cabin bulkhead on a 757 fires up the front galley coffee maker and makes one for herself sipping it right in front of us.. Everyone in the C+ "cabin" could smell it.
#73
Join Date: Jan 2016
Location: VPS, previously SEA and PIT
Programs: DL Diamond/1MM, Hilton Diamond, Hertz President's Circle
Posts: 1,201
JFK-MAD on Sunday night had service for about 20 minutes then the cockpit announced no service for the next hour because of "expected turbulence." I stayed up another 90 minutes and there was no turbulence. I slept through the rest of the flight but my partner was up for breakfast and they didn't serve that either because of "turbulence".
That's appalling service that is becoming way too common.
#74
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,202
Several flights I've been on in the past couple months they announced there would be some turbulence and may have to delay service or keep the seatbelt sign on longer. Was minimal to no bumps on all of them. FAs delayed service for C+ and main, but still did F as normal. Seatbelt sign was on for most of flight.
#75
Join Date: Mar 2006
Location: Hotlanta.
Programs: I've gone underground!
Posts: 4,604
OTOH, there was light and occasional moderate this evening between DFW and ATL. No service and seatbelt constantly on. We leveled off at 23k feet and had 90-100 mph tailwinds.
I don’t blame the FAs. You never know when a big drop
will happen.
I don’t blame the FAs. You never know when a big drop
will happen.