Delta Premium Select
#46
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,043
Note PS on MSP-KEF will be a domestic F seat. What would normally be marketed as Domestic F/D1 is sold as PS on MSP-KEF and UK/IRELAND flights(SNN/DUB in past years) when non-lie flat 757s are used.
#47
Join Date: Feb 2007
Location: Atlanta
Programs: Delta Death March, Hyatt Globalist, IHG Plat, Marriott/Hilton Gold Life
Posts: 1,547
Flew PS on the A350 ATL-AMS.
Good news - the seat is perfect (window, right side), I slept for 3-4 hours, TV/IFE screen was large, bright, clear (and they put a dark sticker over the annoying blue LED), aircraft pressure/humidity was good, and the passengers were mostly well behaved (there were some drunk Dutch dudes in the middle with their families). Headphones were good too - left my Bose QC35ii at home - and pillow blanket combo was sufficient.
Bad news - the A350 seat (mine in particular) was in really bad shape (the cover was torn off the bottom/foot rest, and the foam had come out), and the food and beverage service was worse than Aer Lingus. The "chardonnay" was a dark bronze color similar to someone's urine with a failing liver. I had the "red" instead which wasn't much better.
Here is a photo of the dinner (I didn't eat).
Dinner, PS, A350, TATL
Good news - the seat is perfect (window, right side), I slept for 3-4 hours, TV/IFE screen was large, bright, clear (and they put a dark sticker over the annoying blue LED), aircraft pressure/humidity was good, and the passengers were mostly well behaved (there were some drunk Dutch dudes in the middle with their families). Headphones were good too - left my Bose QC35ii at home - and pillow blanket combo was sufficient.
Bad news - the A350 seat (mine in particular) was in really bad shape (the cover was torn off the bottom/foot rest, and the foam had come out), and the food and beverage service was worse than Aer Lingus. The "chardonnay" was a dark bronze color similar to someone's urine with a failing liver. I had the "red" instead which wasn't much better.
Here is a photo of the dinner (I didn't eat).
Dinner, PS, A350, TATL
Last edited by lindros2; May 6, 2022 at 7:48 pm
#49
Join Date: Feb 2007
Location: Atlanta
Programs: Delta Death March, Hyatt Globalist, IHG Plat, Marriott/Hilton Gold Life
Posts: 1,547
but at the time - best food I ever had in the eternity of time.
#50
Join Date: Feb 2007
Location: Atlanta
Programs: Delta Death March, Hyatt Globalist, IHG Plat, Marriott/Hilton Gold Life
Posts: 1,547
Final update - PS mini-review.
Outbound was covered above in post 47 (https://www.flyertalk.com/forum/34227936-post47.html). I left out the amenity kit, which you can see below, in maroon/purple.
On the Return (AMS > ATL), there were a couple of very nice things:
1. Delta Sky Priority in AMS cut through the economy cattle call line, with smaller/more private first security screening. This was excellent, as my covid test and vaccine verification went smoothly.
2. Boarding was right after ONE/Diamond (in ATL, Priority, Comfort+, and Sky Priority were all lumped together - bad).
3. Food wasn't bad. I had the curry chicken for lunch (other option was ravioli with tomato). Mid-flight was a warm cookie, then I stopped by the pantry for cheese and crackers. Arrival/landing meal was a weird grilled cheese brioche.
4. Amenity kit was awful. But headphones were good.
Lunch
Amenity kit - return (AMS>ATL) on left, outbound (ATL>AMS) on right.
Outbound was covered above in post 47 (https://www.flyertalk.com/forum/34227936-post47.html). I left out the amenity kit, which you can see below, in maroon/purple.
On the Return (AMS > ATL), there were a couple of very nice things:
1. Delta Sky Priority in AMS cut through the economy cattle call line, with smaller/more private first security screening. This was excellent, as my covid test and vaccine verification went smoothly.
2. Boarding was right after ONE/Diamond (in ATL, Priority, Comfort+, and Sky Priority were all lumped together - bad).
3. Food wasn't bad. I had the curry chicken for lunch (other option was ravioli with tomato). Mid-flight was a warm cookie, then I stopped by the pantry for cheese and crackers. Arrival/landing meal was a weird grilled cheese brioche.
4. Amenity kit was awful. But headphones were good.
Lunch
Amenity kit - return (AMS>ATL) on left, outbound (ATL>AMS) on right.
#51
Join Date: Mar 2014
Location: New York, NY
Programs: Delta Platinum, Marriott Gold
Posts: 103
I personally don’t mind Delta’s economy meals (even though they swim in very salty sauce) BUT the bottom line is that it is what it is - an economy meal.
Last edited by urifin; May 10, 2022 at 7:40 am
#52
Join Date: Feb 2007
Location: Atlanta
Programs: Delta Death March, Hyatt Globalist, IHG Plat, Marriott/Hilton Gold Life
Posts: 1,547
Note that they screwed up the amenity kit on return - it says "Comfort+". a.k.a. economy.
#53
Join Date: Feb 2007
Location: Atlanta
Programs: Delta Death March, Hyatt Globalist, IHG Plat, Marriott/Hilton Gold Life
Posts: 1,547
anyone think Delta's fall/decline in JD Power this year will nudge them to improve Premium Select?
For $3700 r/t (ATL <> Europe), getting economy-class food and a crap Comfort+ amenity bag is a crime.
https://thepointsguy.com/news/jd-pow...faction-study/
For $3700 r/t (ATL <> Europe), getting economy-class food and a crap Comfort+ amenity bag is a crime.
https://thepointsguy.com/news/jd-pow...faction-study/
#54
Join Date: Jan 2006
Location: Atlanta but Washington DC will always be home.
Programs: Marriott LTP, Hilton Diamond, Accor Gold, Hyatt Explorist,, Delta Plat,
Posts: 2,075
Unfortunately, I think we just have to come to the realization that the only thing you're really paying for when it comes to PS is a better seat than in Y. If that is ok, than PS is worth the price.
If you want a Premium Economy cabin with true service differential you need to fly Virgin Atlantic or (in between Virgin and Delta) Air France.
If you want a Premium Economy cabin with true service differential you need to fly Virgin Atlantic or (in between Virgin and Delta) Air France.
#55
FlyerTalk Evangelist
Join Date: Jun 2015
Location: Back in Reds Country (DAY/CVG). Previously: SEA & SAT.
Programs: DL PM 1MM, AA PLAT, UA Silver, Marriott Bonvoy Titanium
Posts: 10,356
anyone think Delta's fall/decline in JD Power this year will nudge them to improve Premium Select?
For $3700 r/t (ATL <> Europe), getting economy-class food and a crap Comfort+ amenity bag is a crime.
https://thepointsguy.com/news/jd-pow...faction-study/
For $3700 r/t (ATL <> Europe), getting economy-class food and a crap Comfort+ amenity bag is a crime.
https://thepointsguy.com/news/jd-pow...faction-study/
But going along with your question, why would the JD Power rankings drive DL to change though? Of the airlines with an actual PE cabin, DL still ranked above them coming in at #2 in the Premium Economy category, again, only being B6.
#56
Join Date: Jun 2021
Location: Houston, TX
Programs: UA silver, Bonvoy silver
Posts: 2,828
Unfortunately, I think we just have to come to the realization that the only thing you're really paying for when it comes to PS is a better seat than in Y. If that is ok, than PS is worth the price.
If you want a Premium Economy cabin with true service differential you need to fly Virgin Atlantic or (in between Virgin and Delta) Air France.
If you want a Premium Economy cabin with true service differential you need to fly Virgin Atlantic or (in between Virgin and Delta) Air France.
#57
Join Date: Feb 2007
Location: Atlanta
Programs: Delta Death March, Hyatt Globalist, IHG Plat, Marriott/Hilton Gold Life
Posts: 1,547
Unfortunately, I think we just have to come to the realization that the only thing you're really paying for when it comes to PS is a better seat than in Y. If that is ok, than PS is worth the price.
If you want a Premium Economy cabin with true service differential you need to fly Virgin Atlantic or (in between Virgin and Delta) Air France.
If you want a Premium Economy cabin with true service differential you need to fly Virgin Atlantic or (in between Virgin and Delta) Air France.
#58
Join Date: Jun 2021
Location: Houston, TX
Programs: UA silver, Bonvoy silver
Posts: 2,828
UA is restoring free liquor in its O cabin. Too much passenger pushback
https://liveandletsfly.com/alcohol-m...emium-economy/
Basically, UA will be where PS used to be with business class meals and free alcohol
https://liveandletsfly.com/alcohol-m...emium-economy/
Basically, UA will be where PS used to be with business class meals and free alcohol
Last edited by Unitedloyalflyer; May 11, 2022 at 3:46 pm
#59
Join Date: Oct 2019
Programs: Flying Blue, Hilton Honors, Amtrak Guest Rewards
Posts: 2,402
I find it laughable and difficult to take any ranking seriously that has any carrier with a true PE product is behind JetBlue in the “Premium Economy” category (or behind AS, at #3, also ahead of carriers with a true PE product). This is not a knock on B6 but it’s laughable to compare “Even More Space” on B6 to PS on DL, PE on AA and AC, or Premium Plus on UA. These are entirely different products.
But going along with your question, why would the JD Power rankings drive DL to change though? Of the airlines with an actual PE cabin, DL still ranked above them coming in at #2 in the Premium Economy category, again, only being B6.
But going along with your question, why would the JD Power rankings drive DL to change though? Of the airlines with an actual PE cabin, DL still ranked above them coming in at #2 in the Premium Economy category, again, only being B6.
#60
FlyerTalk Evangelist
Join Date: Jun 2015
Location: Back in Reds Country (DAY/CVG). Previously: SEA & SAT.
Programs: DL PM 1MM, AA PLAT, UA Silver, Marriott Bonvoy Titanium
Posts: 10,356
Which means 1 of 2 things:
A) It’s laughable that they’d rate a standard economy seat with extra legroom over a true PE product and thus the ranking they used is highly questionable
Or
B) They’ve misused the term “Premium Economy” and actually didn’t evaluate PE at all, but only rather compared Y+ cabins and thus the fact that they don’t know what Premium Economy is makes their rankings questionable.
A) It’s laughable that they’d rate a standard economy seat with extra legroom over a true PE product and thus the ranking they used is highly questionable
Or
B) They’ve misused the term “Premium Economy” and actually didn’t evaluate PE at all, but only rather compared Y+ cabins and thus the fact that they don’t know what Premium Economy is makes their rankings questionable.