Mar 24, 2020, 6:20 pm
Last edit by: xliioper
**Update 7/21/21 North America, Latin America, and Caribbean***
- 6/15 Hot meal service returns to select D1/FC Transcon flights - JFK-SEA/SFO/LAX + BOS-SEA/LAX
- 6/15 Snack basket returns to select FC/C+/and D1 flights as well as Y Flight Fuel Box sales returning
- 7/28 (limited to SEA/SFO/LAX/SLC to/from hubs/focus cities) Meals on FC flights over 1500 miles departing before 9PM. Meals will likely be cold/uncooked items like salads and sandwiches.
- 8/17 and 8/24 Remaining FC flights over 1500 miles get meals.
- 8/24 hub-to-hub (inc. focus cities) routes between 900 and 1500 miles get meals
- 8/31 full restoration of old meal service standard (meal windows seem to be gone) with all FC flights between 900-1500 miles getting meals
https://news.delta.com/la-chefs-jon-shook-vinny-dotolo-headline-return-fresh-meals-deltas-premium-domestic-cabins
**Update 4/14 North America, Latin America, and Caribbean***
All Cabins, Purell wipe or similar during boarding
Beverages: 7.5oz mini cans: Coke, Diet Coke, Sprite, Ginger Ale, Tonic, Club, Orange, Cran, Bloody Mary Mix, Coffee Tea, Water.
Spirits: Finlandia Vodka, Jack, Bombay Gin, Woodford, Tip Top Old Fashioned & Margarita, Sweetwater 420 & Hazy IPA, Miller Lite, White/Red/Sparkling Wine
F/C - All Flights - NO PDB OR PRE-SET WATER - Full Beverage Selection, Sweet & Salty Snack
F/C 900+ - Choice of Non-Perishable flight fuel box.
F/C 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
C+, M/C - < 251 - No Service
C+, M/C - 251+ - 8oz water, Coffee/Tea, 2 Snacks (Sweet/Salty) C+ Only: Beer/Wine
C+, M/C - 500+ - Full Beverage, 2 Snacks (Sweet/Salty), Ice On Request, C+ Only: Complimentary Spirits
C+, M/C - 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
Tap To Pay activated on Flight Attendant Devices For Contactless Payments.
*on domestic widebodies D1 gets domestic FC service. A/C that have PS are C+ service and C+ is MC service.*
For your convenience, note that the contents of the Bistro (orange) box are pictured in post #3814 while a detailed list of the contents of the Market (yellow) box is given in post #3471.
- 6/15 Hot meal service returns to select D1/FC Transcon flights - JFK-SEA/SFO/LAX + BOS-SEA/LAX
- 6/15 Snack basket returns to select FC/C+/and D1 flights as well as Y Flight Fuel Box sales returning
- 7/28 (limited to SEA/SFO/LAX/SLC to/from hubs/focus cities) Meals on FC flights over 1500 miles departing before 9PM. Meals will likely be cold/uncooked items like salads and sandwiches.
- 8/17 and 8/24 Remaining FC flights over 1500 miles get meals.
- 8/24 hub-to-hub (inc. focus cities) routes between 900 and 1500 miles get meals
- 8/31 full restoration of old meal service standard (meal windows seem to be gone) with all FC flights between 900-1500 miles getting meals
https://news.delta.com/la-chefs-jon-shook-vinny-dotolo-headline-return-fresh-meals-deltas-premium-domestic-cabins
**Update 4/14 North America, Latin America, and Caribbean***
All Cabins, Purell wipe or similar during boarding
Beverages: 7.5oz mini cans: Coke, Diet Coke, Sprite, Ginger Ale, Tonic, Club, Orange, Cran, Bloody Mary Mix, Coffee Tea, Water.
Spirits: Finlandia Vodka, Jack, Bombay Gin, Woodford, Tip Top Old Fashioned & Margarita, Sweetwater 420 & Hazy IPA, Miller Lite, White/Red/Sparkling Wine
F/C - All Flights - NO PDB OR PRE-SET WATER - Full Beverage Selection, Sweet & Salty Snack
F/C 900+ - Choice of Non-Perishable flight fuel box.
F/C 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
C+, M/C - < 251 - No Service
C+, M/C - 251+ - 8oz water, Coffee/Tea, 2 Snacks (Sweet/Salty) C+ Only: Beer/Wine
C+, M/C - 500+ - Full Beverage, 2 Snacks (Sweet/Salty), Ice On Request, C+ Only: Complimentary Spirits
C+, M/C - 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
Tap To Pay activated on Flight Attendant Devices For Contactless Payments.
*on domestic widebodies D1 gets domestic FC service. A/C that have PS are C+ service and C+ is MC service.*
For your convenience, note that the contents of the Bistro (orange) box are pictured in post #3814 while a detailed list of the contents of the Market (yellow) box is given in post #3471.
DL In Flight Service Changes during COVID-19 (Consolidated Thread)
May 13, 2021, 10:55 am
#4036
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,057
Not positive but this probably explains it better than I can: https://www.delta.com/us/en/onboard/...erage/overview
" In early June, customers flying in Delta One or First Class on select domestic coast-to-coast flights will see hot food options return, and First Class customers on other key U.S. routes will enjoy fresh boxed meals beginning in early July."
May 13, 2021, 11:34 am
#4037
Join Date: Oct 2005
Location: Here Today, There Tomorrow
Programs: 2.96MM DL DM, Hyatt Globalist, AA Plat Pro, UA Silver, HH Lifetime Diamond, Marriott TE
Posts: 1,318
May 13, 2021, 11:40 am
#4038
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,487
Apparently United is taking the lead and is returning hot meals to longer domestic flights, in addition to certain shorter hub to hub flights, starting next month. (This is in addition to the premium transcons, which have been serving a modified one tray hot meal since the cuts started last year.) Will be interesting to see how DL and AA respond- though I imagine any changes are going to take some time to actually implement because of supplier/catering contractor arrangements.
May 13, 2021, 12:42 pm
#4039
Join Date: Aug 2011
Programs: DL DM 3MM 360
Posts: 373
United is also well ahead of the rest and making it super easy to order a covid test for return the US that you take with you on your trip. Delta... Crickets.
May 13, 2021, 1:59 pm
#4040
Join Date: Jun 2015
Location: DTW
Programs: Alaska, Delta, Southwest
Posts: 1,663
Here is the full text from the March 31st announcement which is linked on the page (and has been posted here before). There haven't been further updates since March 31st.
" In early June, customers flying in Delta One or First Class on select domestic coast-to-coast flights will see hot food options return, and First Class customers on other key U.S. routes will enjoy fresh boxed meals beginning in early July."
" In early June, customers flying in Delta One or First Class on select domestic coast-to-coast flights will see hot food options return, and First Class customers on other key U.S. routes will enjoy fresh boxed meals beginning in early July."
D1 meal on DL143 AMS-SEA on May 10th. The soup was good, no idea what it was cause there are no menus anymore. We turned around after about an hour and 20 minutes (no water on the plane ), about 20 minutes after this meal was served, then spent another 90 minutes at the gate, while we weren't allowed to leave the plane, filling the plane up and cooling the brakes because it landed heavy, then flew to Seattle for a total of 14 hours on the plane. They didn't restock food, so we got this meal at hour 1 in the flight, and a lunch (small hamburger) at hour 13. The snack basket was very light, just some chips and some small bars. Heaven help the folks in economy.
May 13, 2021, 2:39 pm
#4041
Join Date: Feb 2012
Location: Dallas, TX
Programs: Southwest A-List Preferred, Delta Silver, Hilton Diamond, Marriott Gold Elite, Avis PP
Posts: 191
This flight never really had the full D1 service even pre-COVID so I kept my expectations low. I also used a RUC for it and this flight would have been better than the alternative via LAX which would have been snack boxes galore. The beef tenderloin was fine and was actually pretty good but serving a wrapped cold sandwich for the pre-arrival meal is pathetic. They should have offered at least a warm heated sandwich as the cold sandwich offered was basically inedible with how cold the bread was.
May 13, 2021, 5:16 pm
#4042
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
D1 meal on DL143 AMS-SEA on May 10th. The soup was good, no idea what it was cause there are no menus anymore. We turned around after about an hour and 20 minutes (no water on the plane ), about 20 minutes after this meal was served, then spent another 90 minutes at the gate, while we weren't allowed to leave the plane, filling the plane up and cooling the brakes because it landed heavy, then flew to Seattle for a total of 14 hours on the plane. They didn't restock food, so we got this meal at hour 1 in the flight, and a lunch (small hamburger) at hour 13. The snack basket was very light, just some chips and some small bars. Heaven help the folks in economy.
), about 20 minutes after this meal was served, then spent another 90 minutes at the gate, while we weren't allowed to leave the plane, filling the plane up and cooling the brakes because it landed heavy, then flew to Seattle for a total of 14 hours on the plane. They didn't restock food, so we got this meal at hour 1 in the flight, and a lunch (small hamburger) at hour 13. The snack basket was very light, just some chips and some small bars. Heaven help the folks in economy.
May 13, 2021, 11:37 pm
#4043
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,319
Deleted
May 14, 2021, 8:15 am
#4044
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
I assume the meal included a dessert but not an appetizer. PreCOVID-19, D1 TATL/TPAC meals had good (and somewhat creative) appetizers. I also enjoyed the cheese, crackers, and fruit more than the desserts.
The select FC flights to get the *fresh* boxed meal (salad and/or cold sandwich?) should include the longer hub-hub flights (maybe the 900 mile criterion) and business oriented routes to the extent that business travel and corporate contracts still matter to DL. I'd add most Hawaii and Alaska routes to the list too, since they're generally long, although time-of day rules would eliminate many of the Alaska flights.
The select FC flights to get the *fresh* boxed meal (salad and/or cold sandwich?) should include the longer hub-hub flights (maybe the 900 mile criterion) and business oriented routes to the extent that business travel and corporate contracts still matter to DL. I'd add most Hawaii and Alaska routes to the list too, since they're generally long, although time-of day rules would eliminate many of the Alaska flights.
May 14, 2021, 9:20 am
#4045
Join Date: Apr 2016
Posts: 1,885
I assume the meal included a dessert but not an appetizer. PreCOVID-19, D1 TATL/TPAC meals had good (and somewhat creative) appetizers. I also enjoyed the cheese, crackers, and fruit more than the desserts.
The select FC flights to get the *fresh* boxed meal (salad and/or cold sandwich?) should include the longer hub-hub flights (maybe the 900 mile criterion) and business oriented routes to the extent that business travel and corporate contracts still matter to DL. I'd add most Hawaii and Alaska routes to the list too, since they're generally long, although time-of day rules would eliminate many of the Alaska flights.
The select FC flights to get the *fresh* boxed meal (salad and/or cold sandwich?) should include the longer hub-hub flights (maybe the 900 mile criterion) and business oriented routes to the extent that business travel and corporate contracts still matter to DL. I'd add most Hawaii and Alaska routes to the list too, since they're generally long, although time-of day rules would eliminate many of the Alaska flights.
May 14, 2021, 11:13 am
#4046
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
"Should" is the key word here. I would not be surprised if Alaska routes received meals since DL is competing against AS. I would be surprised if Hawaii routes got meals since DL always gave those routes the worst equipment and worst meals, because Delta's attitude under Ed was (and I doubt Ed has changed his mind) its Ma and Pa kettle on those flights that booked the cheapest ticket on Expedia, they don't know no difference anyhow, and it doesn't matter what their experience is because next time they are going to book the cheapest ticket again regardless of how good or bad the experience was.
May 14, 2021, 11:58 am
#4047
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
Well, strictly for market research purposes I decided to try the TipTop marg and old fashioned. I can say I really did not prefer the marg. Tasted of bad tequila, artificial juice, and burned hard going down. The old fashioned is drinking much nicer, an orange twist and a little dash of brown sugar would be nice and cut it a little bit because it’s definitely strong.
May 14, 2021, 11:59 am
#4048
Join Date: Aug 2018
Programs: DL
Posts: 44
No desert, we received the rock hard mini-ice cream in lieu of desert.
May 14, 2021, 12:01 pm
#4049
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
Well, strictly for market research purposes I decided to try the TipTop marg and old fashioned. I can say I really did not prefer the marg. Tasted of bad tequila, artificial juice, and burned hard going down. The old fashioned is drinking much nicer, an orange twist and a little dash of brown sugar would be nice and cut it a little bit because it’s definitely strong.
May 14, 2021, 6:20 pm
#4050
Join Date: May 2001
Location: Katy, TX
Programs: AA - PLT(2MM); DL - PM(2MM); Hilton - Gold; Marriott Bonvoy- Titanium; Hyatt - Platinum
Posts: 1,718
Flew IAH-DTW a couple of days ago, in F, departing at 4p, on a CRJ-900. "Dinner" was a snack box. No other option on this 1075 mile flight. On the DTW-LGA-IAH return yesterday, again on CRJ-900's but in C+ when my RUC didn't clear on both legs. On DTW-LGA, I asked for a Woodford but was told only beer and wine in C+. That didn't sound right, but didn't argue. On the LGA-IAH segment, departing at 7:20p, I again asked for Woodford and was served a double w/o question. So, it looks like the DTW-LGA crew was misinformed. BTW, I was able to see into the F cabin and, on this 1400 mile dinner time flight, they were served the same snack box that I received from IAH-DTW! No hot option, or even a sandwich.