Mar 24, 2020, 6:20 pm
Last edit by: xliioper
**Update 7/21/21 North America, Latin America, and Caribbean***
- 6/15 Hot meal service returns to select D1/FC Transcon flights - JFK-SEA/SFO/LAX + BOS-SEA/LAX
- 6/15 Snack basket returns to select FC/C+/and D1 flights as well as Y Flight Fuel Box sales returning
- 7/28 (limited to SEA/SFO/LAX/SLC to/from hubs/focus cities) Meals on FC flights over 1500 miles departing before 9PM. Meals will likely be cold/uncooked items like salads and sandwiches.
- 8/17 and 8/24 Remaining FC flights over 1500 miles get meals.
- 8/24 hub-to-hub (inc. focus cities) routes between 900 and 1500 miles get meals
- 8/31 full restoration of old meal service standard (meal windows seem to be gone) with all FC flights between 900-1500 miles getting meals
https://news.delta.com/la-chefs-jon-shook-vinny-dotolo-headline-return-fresh-meals-deltas-premium-domestic-cabins
**Update 4/14 North America, Latin America, and Caribbean***
All Cabins, Purell wipe or similar during boarding
Beverages: 7.5oz mini cans: Coke, Diet Coke, Sprite, Ginger Ale, Tonic, Club, Orange, Cran, Bloody Mary Mix, Coffee Tea, Water.
Spirits: Finlandia Vodka, Jack, Bombay Gin, Woodford, Tip Top Old Fashioned & Margarita, Sweetwater 420 & Hazy IPA, Miller Lite, White/Red/Sparkling Wine
F/C - All Flights - NO PDB OR PRE-SET WATER - Full Beverage Selection, Sweet & Salty Snack
F/C 900+ - Choice of Non-Perishable flight fuel box.
F/C 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
C+, M/C - < 251 - No Service
C+, M/C - 251+ - 8oz water, Coffee/Tea, 2 Snacks (Sweet/Salty) C+ Only: Beer/Wine
C+, M/C - 500+ - Full Beverage, 2 Snacks (Sweet/Salty), Ice On Request, C+ Only: Complimentary Spirits
C+, M/C - 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
Tap To Pay activated on Flight Attendant Devices For Contactless Payments.
*on domestic widebodies D1 gets domestic FC service. A/C that have PS are C+ service and C+ is MC service.*
For your convenience, note that the contents of the Bistro (orange) box are pictured in post #3814 while a detailed list of the contents of the Market (yellow) box is given in post #3471.
- 6/15 Hot meal service returns to select D1/FC Transcon flights - JFK-SEA/SFO/LAX + BOS-SEA/LAX
- 6/15 Snack basket returns to select FC/C+/and D1 flights as well as Y Flight Fuel Box sales returning
- 7/28 (limited to SEA/SFO/LAX/SLC to/from hubs/focus cities) Meals on FC flights over 1500 miles departing before 9PM. Meals will likely be cold/uncooked items like salads and sandwiches.
- 8/17 and 8/24 Remaining FC flights over 1500 miles get meals.
- 8/24 hub-to-hub (inc. focus cities) routes between 900 and 1500 miles get meals
- 8/31 full restoration of old meal service standard (meal windows seem to be gone) with all FC flights between 900-1500 miles getting meals
https://news.delta.com/la-chefs-jon-shook-vinny-dotolo-headline-return-fresh-meals-deltas-premium-domestic-cabins
**Update 4/14 North America, Latin America, and Caribbean***
All Cabins, Purell wipe or similar during boarding
Beverages: 7.5oz mini cans: Coke, Diet Coke, Sprite, Ginger Ale, Tonic, Club, Orange, Cran, Bloody Mary Mix, Coffee Tea, Water.
Spirits: Finlandia Vodka, Jack, Bombay Gin, Woodford, Tip Top Old Fashioned & Margarita, Sweetwater 420 & Hazy IPA, Miller Lite, White/Red/Sparkling Wine
F/C - All Flights - NO PDB OR PRE-SET WATER - Full Beverage Selection, Sweet & Salty Snack
F/C 900+ - Choice of Non-Perishable flight fuel box.
F/C 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
C+, M/C - < 251 - No Service
C+, M/C - 251+ - 8oz water, Coffee/Tea, 2 Snacks (Sweet/Salty) C+ Only: Beer/Wine
C+, M/C - 500+ - Full Beverage, 2 Snacks (Sweet/Salty), Ice On Request, C+ Only: Complimentary Spirits
C+, M/C - 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
Tap To Pay activated on Flight Attendant Devices For Contactless Payments.
*on domestic widebodies D1 gets domestic FC service. A/C that have PS are C+ service and C+ is MC service.*
For your convenience, note that the contents of the Bistro (orange) box are pictured in post #3814 while a detailed list of the contents of the Market (yellow) box is given in post #3471.
DL In Flight Service Changes during COVID-19 (Consolidated Thread)
May 9, 2020, 6:17 pm
#376
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
May 9, 2020, 7:22 pm
#377
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
May 9, 2020, 7:53 pm
#378
Suspended
Join Date: Jul 2010
Location: Orlando, FL Area
Programs: Delta SkySponge ExtraAbsorbent, SPG Gold
Posts: 29,988
They used to something similar on the Delta Shuttle LGA-DCA/BOS. It usually had a bagel, cream cheese, and fruit in it.
May 9, 2020, 8:59 pm
#379
Join Date: Jun 2005
Programs: DL Plat/SC 1MM, HHonors Gold, IHG Plat, Hyatt Plat, Sam's Club
Posts: 524
I usually consumed mine during boarding. They were pretty good, a half sandwich with lunch meat, some fruit?
May 10, 2020, 9:30 am
#380
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
May 10, 2020, 9:36 am
#381
Join Date: Mar 2018
Programs: DL DM, FB Gold
Posts: 296
Yes,
all cabins - sani wipe provided during boarding.
D1 - no PDB, no hot towel, no warm nuts. water bottle should be set out prior to boarding. Flight attendants should offer amenity kits by tray. Pre meal linens and beverages may be by cart or hand depending on customer count. Wine options reduced to one red and one white. Meal served on one tray similar to domestic. Snack basket should be verbally offered. Farewell chocolate delivered on pre arrival meal tray.
all cabins - sani wipe provided during boarding.
D1 - no PDB, no hot towel, no warm nuts. water bottle should be set out prior to boarding. Flight attendants should offer amenity kits by tray. Pre meal linens and beverages may be by cart or hand depending on customer count. Wine options reduced to one red and one white. Meal served on one tray similar to domestic. Snack basket should be verbally offered. Farewell chocolate delivered on pre arrival meal tray.
May 10, 2020, 10:36 am
#382
Join Date: May 2015
Location: DCA
Programs: AA EXP, DL FO, Marriott Titanium
Posts: 6,712
Delta removed all booked seat assignments from all future domestic reservations. One more reason to cancel all existing bookings when you are now at the mercy of the gate agent to receive your seats. I am 6'6" and depend on advanced seat assignments to survive coast-to-coast flights. First Delta stopped the advanced complementary upgrades into Eco+ and now they have removed all advanced seat assignments and locked down the seat charts for all domestic flights until the end of 2020. Just another way to drive away the last few customers that were willing to fly during these times...
I could easily see this becoming a permanent change and if that happens, bye.
Last edited by KDCAflyer; May 10, 2020 at 10:48 am
May 10, 2020, 1:15 pm
#383
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,202
100% agree! DL should not be pretending its for 'social distancing' when they'll gladly advertise and sell the C+ upgrades that they are withholding from elites.
May 10, 2020, 1:55 pm
#384
Join Date: Mar 2018
Programs: DL DM, FB Gold
Posts: 296
What do you think would drive an airline like DL to restore the services that have been cut (upgrades, sky club amenities, food, beverages, ...)?
They will continue to have massive profitability issues so why waste money on liquor and food etc.? It’s the least reasonable thing to spend on...
The competition is pretty much the same or worse internationally. KLM offers no more meals on flights up to 9hrs in all classes. Right now AA and UA are better in domestic FC but who knows for how long. Lounges are closed pretty much across the board.
I think I am not the only one for whom the many amenities provided in premium cabins are important. When I consider if I should start flying again I am put off by the fact that I would sit in a 767 (longhaul A350 seems to be taken out of service) with a mask for 10 hours and get a very meagre service. Followed by a layover without a lounge or terminal food options and then a domestic flight with Dasani and Cheez its to top it off.
They will continue to have massive profitability issues so why waste money on liquor and food etc.? It’s the least reasonable thing to spend on...
The competition is pretty much the same or worse internationally. KLM offers no more meals on flights up to 9hrs in all classes. Right now AA and UA are better in domestic FC but who knows for how long. Lounges are closed pretty much across the board.
I think I am not the only one for whom the many amenities provided in premium cabins are important. When I consider if I should start flying again I am put off by the fact that I would sit in a 767 (longhaul A350 seems to be taken out of service) with a mask for 10 hours and get a very meagre service. Followed by a layover without a lounge or terminal food options and then a domestic flight with Dasani and Cheez its to top it off.
May 10, 2020, 9:33 pm
#385
Join Date: Sep 2010
Location: SEA
Programs: MVP Gold, Platinum Medallion, Ambassador Elite
Posts: 66
How’s that Cheez-it and biscoff diet?
As the title says, how’s that biscoff and cheez-it diet going?
Although I wish they had more variety, I’m thankful that we are still flying.
Delta has been doing a fantastic job in the air. Anyone care to share experiences?
No middle seats have been nice on mainline flights. I do wonder how / if they will be able to stay in business versus a constant burn of cash.
Although I wish they had more variety, I’m thankful that we are still flying.
Delta has been doing a fantastic job in the air. Anyone care to share experiences?
No middle seats have been nice on mainline flights. I do wonder how / if they will be able to stay in business versus a constant burn of cash.
May 11, 2020, 1:31 am
#386
Join Date: Feb 2015
Location: ANC
Programs: DL DM
Posts: 1,856
Not trying to sound like a DYKWIA, but I was hoping as a PM in Paid F last week I would have received some sort of survey asking about my flight experience (like I normally do) and even more so something related to COVID-19 and the reduced service onboard. Crickets. Believe me, if I do, I will probably write more than the text box will allow! You would think DL would be attempting to maintain close feedback from elites that typically buy a premium cabin.
May 11, 2020, 2:04 am
#387
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,931
Not trying to sound like a DYKWIA, but I was hoping as a PM in Paid F last week I would have received some sort of survey asking about my flight experience (like I normally do) and even more so something related to COVID-19 and the reduced service onboard. Crickets. Believe me, if I do, I will probably write more than the text box will allow! You would think DL would be attempting to maintain close feedback from elites that typically buy a premium cabin.
May 11, 2020, 8:21 am
#388
Join Date: Dec 2009
Location: PWM/BOS/MHT
Programs: DL Platinum 1MM, HH Diamond, Bonvoy Gold
Posts: 252
Mrs. PWM and myself got clipped by this new policy on a schedule change! We're flying PWM-ATL-SLC-TUS in late July from PWM-ATL-PHX and were confirmed in C+ before the change. Change takes place this past Saturday and the agent and then a supervisor couldn't override without paying the seat charge. This is so wrong. If they're going to pause upgrades then fine, but don't sell them. It's a lousy message to send to the Plats and Diamonds and one not thought out very well by RM.
May 11, 2020, 1:25 pm
#389
Join Date: Oct 2012
Location: Toronto, Canada
Programs: Delta DM, Marriott Titanium, Hilton Diamond, National EE, AS MVP Gold 75K, AC 75K
Posts: 1,000
Not sure if this is new or not, but flew DTW-TPA today and got Oreos and thin veggie chips. YYZ-DTW continued to have Biscoff and Cheez-it
