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DL In Flight Service Changes during COVID-19 (Consolidated Thread)

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Old Mar 24, 2020, 6:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: xliioper
**Update 7/21/21 North America, Latin America, and Caribbean***

- 6/15 Hot meal service returns to select D1/FC Transcon flights - JFK-SEA/SFO/LAX + BOS-SEA/LAX
- 6/15 Snack basket returns to select FC/C+/and D1 flights as well as Y Flight Fuel Box sales returning
- 7/28 (limited to SEA/SFO/LAX/SLC to/from hubs/focus cities) Meals on FC flights over 1500 miles departing before 9PM. Meals will likely be cold/uncooked items like salads and sandwiches.
- 8/17 and 8/24 Remaining FC flights over 1500 miles get meals.

- 8/24 hub-to-hub (inc. focus cities) routes between 900 and 1500 miles get meals
- 8/31 full restoration of old meal service standard (meal windows seem to be gone) with all FC flights between 900-1500 miles getting meals
https://news.delta.com/la-chefs-jon-shook-vinny-dotolo-headline-return-fresh-meals-deltas-premium-domestic-cabins

**Update 4/14 North America, Latin America, and Caribbean***

All Cabins, Purell wipe or similar during boarding
Beverages: 7.5oz mini cans: Coke, Diet Coke, Sprite, Ginger Ale, Tonic, Club, Orange, Cran, Bloody Mary Mix, Coffee Tea, Water.
Spirits: Finlandia Vodka, Jack, Bombay Gin, Woodford, Tip Top Old Fashioned & Margarita, Sweetwater 420 & Hazy IPA, Miller Lite, White/Red/Sparkling Wine

F/C - All Flights - NO PDB OR PRE-SET WATER - Full Beverage Selection, Sweet & Salty Snack
F/C 900+ - Choice of Non-Perishable flight fuel box.
F/C 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**

C+, M/C - < 251 - No Service
C+, M/C
- 251+ - 8oz water, Coffee/Tea, 2 Snacks (Sweet/Salty) C+ Only: Beer/Wine
C+, M/C - 500+ - Full Beverage, 2 Snacks (Sweet/Salty), Ice On Request, C+ Only: Complimentary Spirits
C+, M/C - 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**

Tap To Pay activated on Flight Attendant Devices For Contactless Payments.
*on domestic widebodies D1 gets domestic FC service. A/C that have PS are C+ service and C+ is MC service.*



For your convenience, note that the contents of the Bistro (orange) box are pictured in post #3814 while a detailed list of the contents of the Market (yellow) box is given in post #3471.
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DL In Flight Service Changes during COVID-19 (Consolidated Thread)

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Old Apr 14, 2021, 3:16 pm
  #3646  
 
Join Date: Mar 2015
Location: Home
Posts: 469
Originally Posted by puck021
I’m flying tomorrow and gonna bring my own lime slices ..... do they count as a liquid for TSA?😐
Just hope and pray that catering doesn't fail you.
Please post pictures...small pleasures..
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Old Apr 14, 2021, 3:39 pm
  #3647  
 
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They're angled toward the window - weird vantage point for TV. And yeah, it's apparently my row that the seats will not move. Two FAs tried both mine and the empty next to me. Sky Pesos have since been given for the inconvenience.
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Old Apr 14, 2021, 3:55 pm
  #3648  
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Originally Posted by melissaru
They're angled toward the window - weird vantage point for TV. And yeah, it's apparently my row that the seats will not move. Two FAs tried both mine and the empty next to me. Sky Pesos have since been given for the inconvenience.
In that instance I'd see if the flight attendants could politely ask if anyone is okay with you sitting next to them. Chances are, of the seven other people, someone doesn't care, and at least you'd get a working seat.
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Old Apr 14, 2021, 4:17 pm
  #3649  
 
Join Date: Aug 2011
Programs: DL DM 3MM 360
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"new releases" has been replaced with "new on board", loaded up with long list of undated films from a long time ago. 🤦🏼‍♂️
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Old Apr 14, 2021, 4:22 pm
  #3650  
 
Join Date: Jun 2013
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Originally Posted by p100a
"new releases" has been replaced with "new on board", loaded up with long list of undated films from a long time ago. 🤦🏼‍♂️
I think Delta gets a pass on that one. Have you been to a movie theater lately?
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Old Apr 14, 2021, 5:06 pm
  #3651  
 
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Old Apr 14, 2021, 5:20 pm
  #3652  
 
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Flew on the 0600 SEA-DTW and then DTW-DCA.
Beverage service during both flights. I was in F. FA took orders. In Y they had the beverage cart in the aisle. All disposable cups. There was ice on board. Water in F is still the little Delta bottles. Y was a big bottle of Dasani that they poured from (similar to pre-Covid)

No pre-flight beverages and the FA on the SEA-DTW said he wasn’t aware of that coming back anytime soon. I asked about the food coming in May and he said it will be a return to flight fuel boxes with “fresh options,” but no hot plated food until end of year. Take that for what it is.

Service and refills were plentiful on the SEA flight. At least in F.

Another interesting observation, gate agents are filling more F seats. Every row had people on both sides. Empty seats were left next to people traveling alone. My DTW-SEA flight Monday had 14 of 20 seats filled. Out of SEA today was about the same. FA still using 1C. I got the upgrade to F today with a companion even though the UG list showed 0 seats available. Same thing happed on my outbound. Both flights we were at the top of the UG list.
DCAproducer is offline  
Old Apr 14, 2021, 5:49 pm
  #3653  
 
Join Date: May 2009
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Originally Posted by MarkCron
ok, now what is there to complain about ...
Fever Tree is a great upgrade, hope someone can confirm that
I'm straight up excited about this, as a G&T drinker. They could have sold me Fever Tree as a multi-dollar upcharge in Delta One and I would have paid it. Fantastic in flight service upgrade that I hope sticks around post-COVID.
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Old Apr 14, 2021, 6:22 pm
  #3654  
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I’m curious what the rationale is behind the mini cans vs. standard size cans. Is it anything other than cost cutting?
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Old Apr 14, 2021, 6:45 pm
  #3655  
 
Join Date: Mar 2015
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Posts: 469
Originally Posted by BenA
I'm straight up excited about this, as a G&T drinker. They could have sold me Fever Tree as a multi-dollar upcharge in Delta One and I would have paid it. Fantastic in flight service upgrade that I hope sticks around post-COVID.
Cheers to that!
from a fellow G&T drinker

Originally Posted by cmd320
I’m curious what the rationale is behind the mini cans vs. standard size cans. Is it anything other than cost cutting?
What else could it be. Other factor is weight which is again cost saving.
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Old Apr 14, 2021, 7:12 pm
  #3656  
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Anyone try the old fashioned yet? I plan on trying it Thurs afternoon but am curious on other feedback.
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Old Apr 14, 2021, 7:23 pm
  #3657  
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Originally Posted by cmd320
I’m curious what the rationale is behind the mini cans vs. standard size cans. Is it anything other than cost cutting?
In the grocery store they aren't much cheaper and in my case since they are smaller cans if I'm drinking diet coke I'm going to just ask for two cans. Wish they would have Fresca and Coke Zero or some other sugar free alternative to Diet Coke.

I thought the carts were designed for 12 oz cans.
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Old Apr 14, 2021, 7:31 pm
  #3658  
 
Join Date: Jan 2011
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Originally Posted by cmd320
I’m curious what the rationale is behind the mini cans vs. standard size cans. Is it anything other than cost cutting?
I think it is just easier to serve, and likely not a cost savings (could be wrong though)
If it was only about cost saving they would have gone to 1L or 2L bottles like in Europe
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Old Apr 14, 2021, 8:05 pm
  #3659  
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Originally Posted by p100a

Is that a wine cocktail that you are mixing together?
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Old Apr 14, 2021, 8:16 pm
  #3660  
 
Join Date: Mar 2015
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Posts: 469
Originally Posted by Lomapaseo
Is that a wine cocktail that you are mixing together?
Doubt that, else the liquid in cup will be red/pink. Probably using ginger ale as chaser .
Or, on a serious note, waiting for wine to warm up a bit.
jeet is offline  


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