When do exactly do RUC expire?
Dec 2, 2019 | 3:24 pm
#1
Original Poster
Join Date: Dec 2019
Programs: Delta Skymiles
Posts: 27
When do exactly do RUC expire?
Applied upgrade cert to a flight flown on the day it expired. Already ordered new certs and applied it to future travel. Noticed they took a new certificate and that old cert showed as expired. So if the cert says expires 11/23/2019 did I need to use it by 11/22/2019? or can I call and get the new one, expires 11/03/2020 reinstated?
Last edited by imescaping; Dec 2, 2019 at 3:26 pm Reason: typo
Dec 2, 2019 | 3:32 pm
#2
Join Date: Nov 2011
Location: Minneapolis
Programs: DL DM
Posts: 2,435
Applied upgrade cert to a flight flown on the day it expired. Already ordered new certs and applied it to future travel. Noticed they took a new certificate and that old cert showed as expired. So if the cert says expires 11/23/2019 did I need to use it by 11/22/2019? or can I call and get the new one, expires 11/03/2020 reinstated?
T & C's of the cert). They appear to have changed that recently so that you must travel prior to the expiration date of the cert. I tried and failed after about 10 calls early in
November to use a cert that was due to expire on November 20. Even though space was available to confirm the upgrade, they would not extend the expiration date.
It appears to be an unwritten loophole that has been closed.
Dec 2, 2019 | 8:37 pm
#3
Original Poster
Join Date: Dec 2019
Programs: Delta Skymiles
Posts: 27
So to clarify, a certificate can not be used on the published expiration date? (So if it expired 11/23, travel had to be completed by 11/22?) Applied the cert to the reservation a few weeks prior to the expiration date, it was wait listed, flew return flight on the expiration date, not beyond, exactly on. That just seems different from other expiration dates, ie; medallion status good all day on January 31, but not Feb 1.
Dec 2, 2019 | 9:07 pm
#4
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 28,002
So to clarify, a certificate can not be used on the published expiration date? (So if it expired 11/23, travel had to be completed by 11/22?) Applied the cert to the reservation a few weeks prior to the expiration date, it was wait listed, flew return flight on the expiration date, not beyond, exactly on. That just seems different from other expiration dates, ie; medallion status good all day on January 31, but not Feb 1.
Dec 3, 2019 | 1:27 am
#5
Original Poster
Join Date: Dec 2019
Programs: Delta Skymiles
Posts: 27
Thanks that was my thinking also, but sometimes Delta does things differently. Do you think it will do any good to contact Delta, as it is after the fact, to have them reinstate the new cert and apply the cert that expired 11/23 to the upgrade on the 11/23 flight? Or am I out of luck?
Dec 3, 2019 | 10:02 pm
#7
Join Date: Dec 2014
Posts: 1,907
Thats disappointing to hear that Delta is enforcing the expiration date for confirmable upgrades reissued before the expiration date but flown after. I saved numerous GUCs from going to waste using that method. I suspect its still technically possible but that Delta has clarified its training / job aids to advise agents not to process these upgrades.