Originally Posted by
imescaping
Applied upgrade cert to a flight flown on the day it expired. Already ordered new certs and applied it to future travel. Noticed they took a new certificate and that old cert showed as expired. So if the cert says expires 11/23/2019 did I need to use it by 11/22/2019? or can I call and get the new one, expires 11/03/2020 reinstated?
In the past you could apply a cert to a travel date beyond the expiration date as long as they could confirm and not waitlist the upgrade. (Even though this was contrary to the
T & C's of the cert). They appear to have changed that recently so that you must travel prior to the expiration date of the cert. I tried and failed after about 10 calls early in
November to use a cert that was due to expire on November 20. Even though space was available to confirm the upgrade, they would not extend the expiration date.
It appears to be an unwritten loophole that has been closed.