Delta SkyClub Access Changes starting Jan 1, 2019
#196
Join Date: Feb 2003
Posts: 4,115
I just keep coming back to “why” here. I mean, how broad was the audience that have actual DL club memberships, fly other airlines that operate in the same terminals as DL, and use a DL lounge? This can’t be more than a rounding error in a most generous calculation. I just don’t get the motivation to tick people off here.
#197
Join Date: Feb 2016
Programs: DL DM, SPG Plat 100/LT Gold, Marriott Plat, National Executive Elite
Posts: 2,988
I just keep coming back to “why” here. I mean, how broad was the audience that have actual DL club memberships, fly other airlines that operate in the same terminals as DL, and use a DL lounge? This can’t be more than a rounding error in a most generous calculation. I just don’t get the motivation to tick people off here.
Some clubs are super crowded at peak times. Alleviating that is probably a good thing
#198
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,052
2)is exposes them to DL.
3)just because they have data doesn't mean they looked at it with all the correct variables.
I'm betting someone thought along the lines of, we impose this on all other methods of access, why not here.
#199
Join Date: Feb 2006
Location: Verdi, NV, SFO & Olympic (aka Squaw )Valley.
Programs: Ikon Pass Full + AS Gold + Marriott Titanium + Hilton Gold. Recovering UA Plat. LT lounge AA+DL+UA
Posts: 3,823
On the West Coast the audience could well be more than a rounding error. The SEA and SFO SkyClubs are both phenomenal, and the PDX Club is best in that airport; Alaska will be in the same terminal at SAN soon, too. Alaska passengers might well opt for a DL membership vs an AS membership---especially because they do not really provide access to a lounge at SFO. I also prefer the DL lounge at ORD to the UA (except Polaris) or AA choices.
#200
Join Date: Feb 2006
Location: Verdi, NV, SFO & Olympic (aka Squaw )Valley.
Programs: Ikon Pass Full + AS Gold + Marriott Titanium + Hilton Gold. Recovering UA Plat. LT lounge AA+DL+UA
Posts: 3,823
#201
Join Date: Jan 2003
Location: Northern Minnesota, US
Programs: DL Diamond, SPG/MR Plat, Kimpton IC, IHG Spire Elite, Hilton Gold
Posts: 659
#202
Join Date: Feb 2003
Posts: 4,115
#203
Join Date: Apr 2003
Location: SEA, NW/DL 1.6Million Miler
Programs: DL 1MM Annual Silver,AS 100K 22-24, AS 75K 15-21
Posts: 4,278
The problem lies with money hungry Delta Airlines' marketing Delta SkyClub access to various mega corporations..(eg. American Express, Preferred corporate clienteles), without much thoughts on existing membership....but this is Delta. Delta wouldn't blame themselves for the problem, it's the member's problem. Corporate greed.
Jiburi
#204
Suspended
Join Date: Nov 2010
Location: MEM
Programs: Starbucks Green Card
Posts: 5,431
The problem lies with money hungry Delta Airlines' marketing Delta SkyClub access to various mega corporations..(eg. American Express, Preferred corporate clienteles), without much thoughts on existing membership....but this is Delta. Delta wouldn't blame themselves for the problem, it's the member's problem. Corporate greed.
#205
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,070
I don't see Lifetime Members being the problem of over-crowding. We are so few in numbers, and are mostly composed of members who actually paid for lounge access membership. Lounge was supposed to be available to members who paid membership, or flying business class. At certain years, some top elites had complimentary access to its lounges on a yearly basis. Now, entry is available for so many more people including select Diamond Elites who chose SkyClub Option, Delta 360, Skyteam Elite Plus members, American Express Platinum Members flying Delta, and American Express Delta Skymiles Credit Card holder with access, only to name a few.
The problem lies with money hungry Delta Airlines' marketing Delta SkyClub access to various mega corporations..(eg. American Express, Preferred corporate clienteles), without much thoughts on existing membership....but this is Delta. Delta wouldn't blame themselves for the problem, it's the member's problem. Corporate greed.
Jiburi
The problem lies with money hungry Delta Airlines' marketing Delta SkyClub access to various mega corporations..(eg. American Express, Preferred corporate clienteles), without much thoughts on existing membership....but this is Delta. Delta wouldn't blame themselves for the problem, it's the member's problem. Corporate greed.
Jiburi
Last edited by xliioper; Sep 11, 2018 at 12:13 pm
#206
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,052
Where did poster say anything about lifetime members? Change affects many more than just that group. DL used to give memberships to all it's Plat members which likely inflated numbers back then as well (they also used to require members fly DL for access). I suspect this was meant to try to drive members to fly DL more and less about club crowding.
#207
Join Date: Apr 2003
Location: SEA, NW/DL 1.6Million Miler
Programs: DL 1MM Annual Silver,AS 100K 22-24, AS 75K 15-21
Posts: 4,278
I think poster mixed the two topics being discussed above his comment together. One was about LT memberships and a lawsuit, Other was about DL requring a same day DL BP to enter even with SC membership. The comment he was replying to I believe is about the latter, but he accidentally assumed it was about the first.
Jiburi
#208
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
United and American lounges don't allow Amex Visitors and the Delta clubs are no better than their clubs.
Alaska has stopped allowing priority pass entries (mostly given out as a credit card benefit) due to overcrowding and limiting access to their club members and first class flyers.
Not blaming people for taking advantage of a credit card benefit (I'll be using my Delta Reserve card for access once my paid memberhsip expires that carried over from before I was diamond).
I'm surprised Delta isn't requiring a Delta reserve card for entrance to the skyclubs to encourage more people to sign up for their infinity credit card like their competition.
#209
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,795
DL is my most frequently flown carrier by segment this year. If DL were to axe the Amex Platinum access (which I assume they can't do without a contract renegotiation with Amex) it would throw my loyalty to DL into the air sooner than it would cause me to toss my Platinum card.
#210
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
I'd argue that... SkyClubs I can reliably get something that approaches, if not, is actually a meal. UA/AA clubs I feel like a hamster at the cereal tubes and left to forage for cheese cubes. SkyClubs might not be perfect, but they sure beat the competition on both food and drink, IME.
DL is my most frequently flown carrier by segment this year. If DL were to axe the Amex Platinum access (which I assume they can't do without a contract renegotiation with Amex) it would throw my loyalty to DL into the air sooner than it would cause me to toss my Platinum card.
DL is my most frequently flown carrier by segment this year. If DL were to axe the Amex Platinum access (which I assume they can't do without a contract renegotiation with Amex) it would throw my loyalty to DL into the air sooner than it would cause me to toss my Platinum card.
My biggest complaint with the skyclubs is the overcrowding at peak times and lack of outlets.
I'm not blaming anyone for using their credit card to access a lounge, I'm just surprised Delta isn't requiring their own reserve Am Ex for access the same way the competition only allows their branded credit card holders access to their lounges (i.e. you can't access an American lounge with a citi pretige card and unfortunately United won't give access with a chase saphire reserve card, only their premium card). If United gave access with the chase saphire card they would probably get some business from me.
A lot of people are getting access to the Hilton lounges thanks to their Am Ex card as well.