DL upgrades to C+ against wishes

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Oct 6, 2017, 12:53 pm

#16

Kwaj boy

Join Date: Jul 2003

Location: HSV

Programs: DL SkyMiles PM/1.2MM, UA Premier gold/1MM, Choice diamond, Marriott gold

Posts: 1,374

Quote:

Originally Posted by MrAndy1369

Serious question here: why would anyone decline a C+ upgrade? You get free drinks and a bigger, more comfortable seat in C+ vs. normal economy.

The C+ seat isn't any bigger to my knowledge. It just has a few more inches of pitch. There's more legroom in an exit row seat and I usually prefer that along with my free drink coupons. Besides, I don't want an "upgrade" to a middle C+ seat over even a regular economy aisle seat.

Oct 6, 2017, 1:56 pm

#17

Zeeb

Join Date: Jun 2013

Programs: DL Plat, Hilton Diamond, Marriott Plat, IHG Plat, Hertz Prez Circle, National Exec

Posts: 1,357

Quote:

Originally Posted by MrAndy1369

Serious question here: why would anyone decline a C+ upgrade? You get free drinks and a bigger, more comfortable seat in C+ vs. normal economy.

C+ seats aren't bigger or more comfortable. They are the same seats as the rest of Y. There's a little more legroom and that's it. So if you are already in your preferred type of seat (whether it is a window or an aisle) a lot of people prefer not to roll the dice on a gate "upgrade" to a C+ middle seat. Especially if you're already in an exit row or otherwise good seat.

Nicer snacks and a complimentary drink or two is nice, but not worth sitting in a middle seat.

Oct 6, 2017, 4:13 pm

#18

Ordhater

Join Date: Oct 2016

Location: STL

Programs: DL - PM

Posts: 226

I received an odd, unrequested C+ upgrade today. When I booked the flight a few weeks ago, I was auto-upgraded into a C+ middle seat. I was able to switch myself back to an exit aisle seat, and I unchecked the C+ upgrade request. When I checked in for the flight today, I had been moved to a C+ window seat. No complaints; I'm happy with either aisle or window in C+. But did Delta IT somehow know that I would take an upgrade a window or aisle only? Somehow I doubt it's that smart.