Apr 8, 2017, 1:28 pm
Last edit by: Renes Points
Great explanation about Crew Tracking & Scheduling and what went wrong: Post #590
[Feel free to edit / add to the timeline of DL events.]
First waver ATL only and only 5-7 and by 11th: https://web.archive.org/web/20170406...perations.html
Second waver "all" hubs and 5-9 and by 16th: https://web.archive.org/web/20170407...perations.html
April 6th COO Gil West apology and blames "unprecedented" ( 5 hour ) storm / weather: http://news.delta.com/chief-operatin...cedented-storm
April 7 & 8 Five things to know list: http://news.delta.com/5-things-custo...tions-saturday
April 7th In midst of service fail Delta devalues SkyMiles with partners: http://www.flyertalk.com/forum/delta...000-miles.html
April 8th updates on operations: http://news.delta.com/operational-re...ontinues-today
April 12th will be $DAL earnings live and should yield more info: http://ir.delta.com/news-and-events/...s/default.aspx
April 9, 11:40 PM (EDT): What appears to be the last cancellation of the meltdown was made for DL2682/10Apr BOS-LGA (717 aircraft)
April 11th - Delta begins to pay out compensation for impacted travelers: http://www.flyertalk.com/forum/delta-air-lines-skymiles/1835970-early-april-operation-disruption-compensation.html
Other coverage of the event:
Pilots board relating to this epic fail: https://www.airlinepilotforums.com/d...-atl-irop.html
Factors compounding delays/cancellations:
Current delay statistics: Flightaware's live flight delay and cancellation statistics
News coverage:
BuzzFeedNews: Delta Has Canceled Thousands Of Flights And Everyone Is In Hell - No spring break is safe. (Posted on April 7, 2017, at 11:59 a.m.)
The Southampton Press: Cancelled Flight Dashes Disney Dream For Hampton Bays Marching Band (April 7, 2017 11:30 AM)
USA Today: Thousands of Delta flights canceled days after storms (Published 8:53 a.m. ET April 8, 2017)
CNN - Delta meltdown: Pilots are on hold, too (Updated 6:52 PM ET, Sat April 8, 2017)
The Wall Street Journal - Delta Struggles to Recover From Last Week’s Storms (April 9, 2017 12:23 p.m. ET)
AJC.com: Delta woes stretch into Sunday with more cancellations (11:57 a.m. Sunday, April 9, 2017)
AJC.com: Why one day of thunderstorms turned into a five-day Delta meltdown (12:01 p.m Sunday, April 9, 2017)
Detroit Free Press: Headaches continue for Delta fliers in Detroit (Published 2:26 p.m. ET April 9, 2017 Updated 5:54 p.m. ET April 9, 2017)
CNN - Delta tries to 'normalize' as flight cancellations continue (Updated 4:06 PM ET, Sun April 9, 2017)
New York Times: Storms, Though Over, Still Disrupt Delta Flights (APRIL 9, 2017)
NewsChannel5.com - Nashville Man's Body Stranded After Delta Flight Chaos (4:24 PM April 9, 2017)
CBS North Carolina: Raleigh parents upset after son’s body stranded during Delta flight chaos (April 9, 2017, 8:14 pm Updated: April 10, 2017, 5:35 am)
AJC.com: Delta reassures customers as delays continue through weekend (5:53 p.m Sunday, April 9, 2017)
AJC.com: Hundreds of stranded bags left at Hartsfield-Jackson in aftermath of Delta flight cancellations (9:29 a.m. Monday, April 10, 2017)
Bloomberg: Delta Delays Drag On, Testing Passengers' Patience (April 9, 2017, 4:10 PM EDT Updated On April 10, 2017, 10:13 AM EDT)
BuzzFeedNews: Delta Suffered "Failure of Crew Tracking Systems" During Cancelled Flight Fiasco - "I feel like we are lost in the system." (Originally posted on April 11, 2017, at 3:28 p.m. Updated on April 12, 2017, at 10:38 a.m. )
Reuters (posted on BusinessInsider): Delta's profit drops 36.3% (Apr. 12, 2017, 7:20 AM)
AJC.com - Accused child rapist caught at airport when flight is delayed (7:39 p.m Thursday, April 13, 2017)
[Feel free to edit / add to the timeline of DL events.]
First waver ATL only and only 5-7 and by 11th: https://web.archive.org/web/20170406...perations.html
Second waver "all" hubs and 5-9 and by 16th: https://web.archive.org/web/20170407...perations.html
April 6th COO Gil West apology and blames "unprecedented" ( 5 hour ) storm / weather: http://news.delta.com/chief-operatin...cedented-storm
April 7 & 8 Five things to know list: http://news.delta.com/5-things-custo...tions-saturday
April 7th In midst of service fail Delta devalues SkyMiles with partners: http://www.flyertalk.com/forum/delta...000-miles.html
April 8th updates on operations: http://news.delta.com/operational-re...ontinues-today
April 12th will be $DAL earnings live and should yield more info: http://ir.delta.com/news-and-events/...s/default.aspx
April 9, 11:40 PM (EDT): What appears to be the last cancellation of the meltdown was made for DL2682/10Apr BOS-LGA (717 aircraft)
April 11th - Delta begins to pay out compensation for impacted travelers: http://www.flyertalk.com/forum/delta-air-lines-skymiles/1835970-early-april-operation-disruption-compensation.html
Other coverage of the event:
Pilots board relating to this epic fail: https://www.airlinepilotforums.com/d...-atl-irop.html
Factors compounding delays/cancellations:
- Weather in ATL April 5
- DL terminating interline with AA
- Delta's systems crashing/overloaded
- DL's crew scheduling system crashed [rumor?]
- Rumored short-term power outage in ATL A concourse caused by airport construction some time around Tuesday-Wednesday
Current delay statistics: Flightaware's live flight delay and cancellation statistics
News coverage:
BuzzFeedNews: Delta Has Canceled Thousands Of Flights And Everyone Is In Hell - No spring break is safe. (Posted on April 7, 2017, at 11:59 a.m.)
The Southampton Press: Cancelled Flight Dashes Disney Dream For Hampton Bays Marching Band (April 7, 2017 11:30 AM)
USA Today: Thousands of Delta flights canceled days after storms (Published 8:53 a.m. ET April 8, 2017)
CNN - Delta meltdown: Pilots are on hold, too (Updated 6:52 PM ET, Sat April 8, 2017)
The Wall Street Journal - Delta Struggles to Recover From Last Week’s Storms (April 9, 2017 12:23 p.m. ET)
AJC.com: Delta woes stretch into Sunday with more cancellations (11:57 a.m. Sunday, April 9, 2017)
AJC.com: Why one day of thunderstorms turned into a five-day Delta meltdown (12:01 p.m Sunday, April 9, 2017)
Detroit Free Press: Headaches continue for Delta fliers in Detroit (Published 2:26 p.m. ET April 9, 2017 Updated 5:54 p.m. ET April 9, 2017)
CNN - Delta tries to 'normalize' as flight cancellations continue (Updated 4:06 PM ET, Sun April 9, 2017)
New York Times: Storms, Though Over, Still Disrupt Delta Flights (APRIL 9, 2017)
NewsChannel5.com - Nashville Man's Body Stranded After Delta Flight Chaos (4:24 PM April 9, 2017)
CBS North Carolina: Raleigh parents upset after son’s body stranded during Delta flight chaos (April 9, 2017, 8:14 pm Updated: April 10, 2017, 5:35 am)
AJC.com: Delta reassures customers as delays continue through weekend (5:53 p.m Sunday, April 9, 2017)
AJC.com: Hundreds of stranded bags left at Hartsfield-Jackson in aftermath of Delta flight cancellations (9:29 a.m. Monday, April 10, 2017)
Bloomberg: Delta Delays Drag On, Testing Passengers' Patience (April 9, 2017, 4:10 PM EDT Updated On April 10, 2017, 10:13 AM EDT)
BuzzFeedNews: Delta Suffered "Failure of Crew Tracking Systems" During Cancelled Flight Fiasco - "I feel like we are lost in the system." (Originally posted on April 11, 2017, at 3:28 p.m. Updated on April 12, 2017, at 10:38 a.m. )
Reuters (posted on BusinessInsider): Delta's profit drops 36.3% (Apr. 12, 2017, 7:20 AM)
AJC.com - Accused child rapist caught at airport when flight is delayed (7:39 p.m Thursday, April 13, 2017)
April 5, 2017: Delta cancels 300 flights due to thunderstorm
Apr 5, 2017, 12:44 pm
#31
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Apr 5, 2017, 12:44 pm
#32
Join Date: May 2008
Location: NYC
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ETA: If you do manage to get to ATL (looks like you are estimated to arrive ATL around 7pm) there are seats for sale on all three ATL-RDU flights after 7pm as of right now.
ETA2: But considering "Due to WEATHER / THUNDERSTORMS, departure traffic destined to Hartsfield-Jackson Atlanta International Airport, Atlanta, GA (ATL) is currently experiencing delays averaging 2 hours and 46 minutes." that 7pm estimate is in serious jeopardy.
Last edited by ty97; Apr 5, 2017 at 12:51 pm
Apr 5, 2017, 1:00 pm
#33
Join Date: Jul 2012
Location: RDU
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If you're not already rebooked, MCI-MSP-RDU (DL 953/1791) has one seat for sale right now.
ETA: If you do manage to get to ATL (looks like you are estimated to arrive ATL around 7pm) there are seats for sale on all three ATL-RDU flights after 7pm as of right now.
ETA2: But considering "Due to WEATHER / THUNDERSTORMS, departure traffic destined to Hartsfield-Jackson Atlanta International Airport, Atlanta, GA (ATL) is currently experiencing delays averaging 2 hours and 46 minutes." that 7pm estimate is in serious jeopardy.
ETA: If you do manage to get to ATL (looks like you are estimated to arrive ATL around 7pm) there are seats for sale on all three ATL-RDU flights after 7pm as of right now.
ETA2: But considering "Due to WEATHER / THUNDERSTORMS, departure traffic destined to Hartsfield-Jackson Atlanta International Airport, Atlanta, GA (ATL) is currently experiencing delays averaging 2 hours and 46 minutes." that 7pm estimate is in serious jeopardy.
And I was told that since this is all due to weather, booking on UA won't be possible.
Apr 5, 2017, 1:01 pm
#34
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A wind advisory just went out for the whole area.
Apr 5, 2017, 1:08 pm
#35
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Just be aware there's a big patch of storms (some severe) and heavy wind about to slam us (I'm in the RTP about 10 minutes from RDU right now) so I anticipate RDU is about to get shut down or at least slow down significantly for a couple of hours.
A wind advisory just went out for the whole area.
A wind advisory just went out for the whole area.
Apr 5, 2017, 1:32 pm
#36
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Location: NYC
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Saw it on EF, but it's gone now. May be worth keeping an eye in case another seat opens up (inventory can be fluid during IRROPS)
Apr 5, 2017, 2:08 pm
#38
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Could have scored a VDB but flying with my 85 year old dad to his sisters funeral and I just don't think he could have played the game well.
Apr 5, 2017, 4:30 pm
#41
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Doesn't seem that patch is going to be around the airport. Hoping not. I want to get on my plane and roll out.
Apr 5, 2017, 4:39 pm
#42
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2075 got eventually cancelled due to the crew timing out, so I got me a hotel room for the night.
The crew timed out probably due to weather, so I'm not sure I can blame Delta for this, thus this room will likely be on my dime.
Ah well. There are worse problems to have. Like a 5:40am departure tomorrow.
The crew timed out probably due to weather, so I'm not sure I can blame Delta for this, thus this room will likely be on my dime.
Ah well. There are worse problems to have. Like a 5:40am departure tomorrow.
Apr 5, 2017, 4:51 pm
#43
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If you're at MSP, do not leave the secure area today as there are reportedly very long lines with one checkpoint being totally closed. Sorry smokers.
Apr 5, 2017, 5:19 pm
#44
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This was announced in another thread, but beware if you're being rebooked through MSP today: TSA security has apparently closed part of the terminal due to a suspicious bag scare, although there are reports that all gates are accessible. The bag seems to have been left just inside one of the security checkpoints.
If you're at MSP, do not leave the secure area today as there are reportedly very long lines with one checkpoint being totally closed. Sorry smokers.
If you're at MSP, do not leave the secure area today as there are reportedly very long lines with one checkpoint being totally closed. Sorry smokers.
Apr 5, 2017, 6:28 pm
#45
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SOS, people. A friend has been stuck 12 hours at ATL waiting for her flight to Albuquerque, and NOW they've cancelled. She says there are literally 1,000 people in the re-book line, the phone line is busy, and the app isn't working for her. She has no status.
Is she screwed? Anything you'd suggest for her? (She's not a frequent flyer.)
Is she screwed? Anything you'd suggest for her? (She's not a frequent flyer.)