Apr 8, 2017, 1:28 pm
Last edit by: Renes Points
Great explanation about Crew Tracking & Scheduling and what went wrong: Post #590
[Feel free to edit / add to the timeline of DL events.]
First waver ATL only and only 5-7 and by 11th: https://web.archive.org/web/20170406...perations.html
Second waver "all" hubs and 5-9 and by 16th: https://web.archive.org/web/20170407...perations.html
April 6th COO Gil West apology and blames "unprecedented" ( 5 hour ) storm / weather: http://news.delta.com/chief-operatin...cedented-storm
April 7 & 8 Five things to know list: http://news.delta.com/5-things-custo...tions-saturday
April 7th In midst of service fail Delta devalues SkyMiles with partners: http://www.flyertalk.com/forum/delta...000-miles.html
April 8th updates on operations: http://news.delta.com/operational-re...ontinues-today
April 12th will be $DAL earnings live and should yield more info: http://ir.delta.com/news-and-events/...s/default.aspx
April 9, 11:40 PM (EDT): What appears to be the last cancellation of the meltdown was made for DL2682/10Apr BOS-LGA (717 aircraft)
April 11th - Delta begins to pay out compensation for impacted travelers: http://www.flyertalk.com/forum/delta-air-lines-skymiles/1835970-early-april-operation-disruption-compensation.html
Other coverage of the event:
Pilots board relating to this epic fail: https://www.airlinepilotforums.com/d...-atl-irop.html
Factors compounding delays/cancellations:
Current delay statistics: Flightaware's live flight delay and cancellation statistics
News coverage:
BuzzFeedNews: Delta Has Canceled Thousands Of Flights And Everyone Is In Hell - No spring break is safe. (Posted on April 7, 2017, at 11:59 a.m.)
The Southampton Press: Cancelled Flight Dashes Disney Dream For Hampton Bays Marching Band (April 7, 2017 11:30 AM)
USA Today: Thousands of Delta flights canceled days after storms (Published 8:53 a.m. ET April 8, 2017)
CNN - Delta meltdown: Pilots are on hold, too (Updated 6:52 PM ET, Sat April 8, 2017)
The Wall Street Journal - Delta Struggles to Recover From Last Week’s Storms (April 9, 2017 12:23 p.m. ET)
AJC.com: Delta woes stretch into Sunday with more cancellations (11:57 a.m. Sunday, April 9, 2017)
AJC.com: Why one day of thunderstorms turned into a five-day Delta meltdown (12:01 p.m Sunday, April 9, 2017)
Detroit Free Press: Headaches continue for Delta fliers in Detroit (Published 2:26 p.m. ET April 9, 2017 Updated 5:54 p.m. ET April 9, 2017)
CNN - Delta tries to 'normalize' as flight cancellations continue (Updated 4:06 PM ET, Sun April 9, 2017)
New York Times: Storms, Though Over, Still Disrupt Delta Flights (APRIL 9, 2017)
NewsChannel5.com - Nashville Man's Body Stranded After Delta Flight Chaos (4:24 PM April 9, 2017)
CBS North Carolina: Raleigh parents upset after son’s body stranded during Delta flight chaos (April 9, 2017, 8:14 pm Updated: April 10, 2017, 5:35 am)
AJC.com: Delta reassures customers as delays continue through weekend (5:53 p.m Sunday, April 9, 2017)
AJC.com: Hundreds of stranded bags left at Hartsfield-Jackson in aftermath of Delta flight cancellations (9:29 a.m. Monday, April 10, 2017)
Bloomberg: Delta Delays Drag On, Testing Passengers' Patience (April 9, 2017, 4:10 PM EDT Updated On April 10, 2017, 10:13 AM EDT)
BuzzFeedNews: Delta Suffered "Failure of Crew Tracking Systems" During Cancelled Flight Fiasco - "I feel like we are lost in the system." (Originally posted on April 11, 2017, at 3:28 p.m. Updated on April 12, 2017, at 10:38 a.m. )
Reuters (posted on BusinessInsider): Delta's profit drops 36.3% (Apr. 12, 2017, 7:20 AM)
AJC.com - Accused child rapist caught at airport when flight is delayed (7:39 p.m Thursday, April 13, 2017)
[Feel free to edit / add to the timeline of DL events.]
First waver ATL only and only 5-7 and by 11th: https://web.archive.org/web/20170406...perations.html
Second waver "all" hubs and 5-9 and by 16th: https://web.archive.org/web/20170407...perations.html
April 6th COO Gil West apology and blames "unprecedented" ( 5 hour ) storm / weather: http://news.delta.com/chief-operatin...cedented-storm
April 7 & 8 Five things to know list: http://news.delta.com/5-things-custo...tions-saturday
April 7th In midst of service fail Delta devalues SkyMiles with partners: http://www.flyertalk.com/forum/delta...000-miles.html
April 8th updates on operations: http://news.delta.com/operational-re...ontinues-today
April 12th will be $DAL earnings live and should yield more info: http://ir.delta.com/news-and-events/...s/default.aspx
April 9, 11:40 PM (EDT): What appears to be the last cancellation of the meltdown was made for DL2682/10Apr BOS-LGA (717 aircraft)
April 11th - Delta begins to pay out compensation for impacted travelers: http://www.flyertalk.com/forum/delta-air-lines-skymiles/1835970-early-april-operation-disruption-compensation.html
Other coverage of the event:
Pilots board relating to this epic fail: https://www.airlinepilotforums.com/d...-atl-irop.html
Factors compounding delays/cancellations:
- Weather in ATL April 5
- DL terminating interline with AA
- Delta's systems crashing/overloaded
- DL's crew scheduling system crashed [rumor?]
- Rumored short-term power outage in ATL A concourse caused by airport construction some time around Tuesday-Wednesday
Current delay statistics: Flightaware's live flight delay and cancellation statistics
News coverage:
BuzzFeedNews: Delta Has Canceled Thousands Of Flights And Everyone Is In Hell - No spring break is safe. (Posted on April 7, 2017, at 11:59 a.m.)
The Southampton Press: Cancelled Flight Dashes Disney Dream For Hampton Bays Marching Band (April 7, 2017 11:30 AM)
USA Today: Thousands of Delta flights canceled days after storms (Published 8:53 a.m. ET April 8, 2017)
CNN - Delta meltdown: Pilots are on hold, too (Updated 6:52 PM ET, Sat April 8, 2017)
The Wall Street Journal - Delta Struggles to Recover From Last Week’s Storms (April 9, 2017 12:23 p.m. ET)
AJC.com: Delta woes stretch into Sunday with more cancellations (11:57 a.m. Sunday, April 9, 2017)
AJC.com: Why one day of thunderstorms turned into a five-day Delta meltdown (12:01 p.m Sunday, April 9, 2017)
Detroit Free Press: Headaches continue for Delta fliers in Detroit (Published 2:26 p.m. ET April 9, 2017 Updated 5:54 p.m. ET April 9, 2017)
CNN - Delta tries to 'normalize' as flight cancellations continue (Updated 4:06 PM ET, Sun April 9, 2017)
New York Times: Storms, Though Over, Still Disrupt Delta Flights (APRIL 9, 2017)
NewsChannel5.com - Nashville Man's Body Stranded After Delta Flight Chaos (4:24 PM April 9, 2017)
CBS North Carolina: Raleigh parents upset after son’s body stranded during Delta flight chaos (April 9, 2017, 8:14 pm Updated: April 10, 2017, 5:35 am)
AJC.com: Delta reassures customers as delays continue through weekend (5:53 p.m Sunday, April 9, 2017)
AJC.com: Hundreds of stranded bags left at Hartsfield-Jackson in aftermath of Delta flight cancellations (9:29 a.m. Monday, April 10, 2017)
Bloomberg: Delta Delays Drag On, Testing Passengers' Patience (April 9, 2017, 4:10 PM EDT Updated On April 10, 2017, 10:13 AM EDT)
BuzzFeedNews: Delta Suffered "Failure of Crew Tracking Systems" During Cancelled Flight Fiasco - "I feel like we are lost in the system." (Originally posted on April 11, 2017, at 3:28 p.m. Updated on April 12, 2017, at 10:38 a.m. )
Reuters (posted on BusinessInsider): Delta's profit drops 36.3% (Apr. 12, 2017, 7:20 AM)
AJC.com - Accused child rapist caught at airport when flight is delayed (7:39 p.m Thursday, April 13, 2017)
April 5, 2017: Delta cancels 300 flights due to thunderstorm
Apr 5, 2017, 8:17 am
#16
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Apr 5, 2017, 8:18 am
#17
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My MCI-ATL was supposed to depart at 12:30pm today, it's now scheduled for 3:06pm (earlier they had it at 2:02pm). Everything ATL-RDU is booked pretty solid. I wonder when I'll get home today. If.
Apr 5, 2017, 9:02 am
#18
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Can you rebook to RDU through MSP or DTW (or even CVG, but avoid all those CRJ-200s, especially in windy weather) to avoid trying to connect in ATL? Even routing through LGA/JFK could be well worth the hassle today.
Apr 5, 2017, 9:43 am
#19
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Location: NYC
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Of course, your plane still has to get out of ATL.....
Apr 5, 2017, 9:48 am
#20
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I would route through RDU with caution. The same severe storms are headed our way later today. Not expected until later in the evening but if alternatives exist through MSP/DTW I'd grab those.
Apr 5, 2017, 9:51 am
#21
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I guess this is an argument for trying to get there as soon as possible today. It might be worth rushing to the airport early and trying to standby for flights.
Apr 5, 2017, 9:55 am
#22
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Apr 5, 2017, 10:29 am
#23
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They just had another one right near the southern edge of ATL from just south to southeast of it:
http://forecast.weather.gov/showsigwx.php?warnzone=GAZ055&warncounty=GAC063&fi rewxzone=GAZ055&local_place1=2%20Miles%20SSW%20Riv erdale%20GA&product1=Tornado+Warning&lat=33.5661&l on=-84.4082
http://forecast.weather.gov/showsigwx.php?warnzone=GAZ055&warncounty=GAC063&fi rewxzone=GAZ055&local_place1=2%20Miles%20SSW%20Riv erdale%20GA&product1=Tornado+Warning&lat=33.5661&l on=-84.4082
Apr 5, 2017, 10:46 am
#25
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Apr 5, 2017, 11:26 am
#26
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Wheeeee, sitting in the BOS skyclub after the initial rebooking, then another, now another delay, and protected on later flight. Borderline zoo here full of pax trying to get to ATL...
Apr 5, 2017, 11:43 am
#27
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April 5, 2017: Delta cancels 300 flights due to thunderstorm
Today's ATL news:
Link: AJC - Delta cancels 300 flights due to thunderstorm (8:51 a.m. Wednesday, April 5, 2017)
Atlanta-based Delta Air Lines has cancelled about 300 flights in the Southeast due to the thunderstorm hitting the area.
Delta typically has roughly 1,000 peak-day departures a day from Atlanta.
Flights at Hartsfield-Jackson International Airport are being significantly delayed due to the thunderstorms, according to the Federal Aviation Administration.
Delta typically has roughly 1,000 peak-day departures a day from Atlanta.
Flights at Hartsfield-Jackson International Airport are being significantly delayed due to the thunderstorms, according to the Federal Aviation Administration.
Apr 5, 2017, 11:53 am
#28
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SAV awaiting my JFK flight. SKD was 12:20pm, now 2:08pm, but no way that's happening. There's literally no gate space available so they're holding the inbound that landed a while ago on the apron. All the DL gates are ATL bound for now, assuming they're gonna get em out as soon as they're released. Tons of pizza out in the terminal. Still sitting at a two hour connection if we get hit with another hour delay, so for me, I feel okay.
Apr 5, 2017, 12:11 pm
#29
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Everything is already overbooked, even going MCI-SCL-RDU is impossible. Just bad luck.
I wonder if they can put me on UA via IAH/ORD/whatever. I'll ask, can't hurt.
Apr 5, 2017, 12:40 pm
#30
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ATL-SNA around 5pm was canceled.
App booked me ATL-MSP-SNA - It was severely delayed out of ATL and likely miss connection.
Medallion line got me booked on the 817 flight and upgraded to FC.
E Concourse SkyClub for the next 5 hours... and possibly more.
App booked me ATL-MSP-SNA - It was severely delayed out of ATL and likely miss connection.
Medallion line got me booked on the 817 flight and upgraded to FC.
E Concourse SkyClub for the next 5 hours... and possibly more.