Delta Premium Cabin Cost Cutting
#17
Join Date: Dec 2014
Posts: 1,880
FWIW, I think flights over 1,500 miles are supposed to have a more substantial, plated desert.
#18
1) Lunch: pie/pastry/cake thing pre-plated on tray
2) Dinner: ice cream/gelato (usually Jeni's... one time catering messed up and we got Blue Bunny, the crew was so embarassed to serve this :P)
3) "Snack" service (post-8pm departure): usually a Dancing Deer brownie or cookie
#19
FlyerTalk Evangelist
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
The OP offers no evidence for cost-cutting other than in the meal service. There's a well-established meal thread where the OP could have researched what has been typical, to see if his service was an anomaly. That would take a bit of effort on his part... so that wasn't the route taken.
#20
Join Date: Sep 2016
Location: LON, PDX
Programs: DL PM, AS MVP 75K, HH/SPG/MR Gold, Amex Plat, PRG, CSR
Posts: 2,064
It has nothing to do with getting the dancing deer cookie or ice cream or anything else instead of the candy bar, I likely wouldn't eat any of them as I don't really like sweets. Serving a candy bar in a premium cabin just shows a cheap, callous disregard for customers. Imagine going to a restaurant and having a Snickers plonked in front of you after your meal.
#21
Suspended
Join Date: Jul 2010
Location: Orlando, FL Area
Programs: Delta SkySponge ExtraAbsorbent, SPG Gold
Posts: 29,988
What is so bad about Dancing Deer cookies? They seem pretty good for a mass produced product.
#22
#23
Join Date: Dec 2010
Location: MCO
Programs: Delta - PM, HH - Gold, SPG - Gold, Marriott - Plat
Posts: 1,060
It has nothing to do with getting the dancing deer cookie or ice cream or anything else instead of the candy bar, I likely wouldn't eat any of them as I don't really like sweets. Serving a candy bar in a premium cabin just shows a cheap, callous disregard for customers. Imagine going to a restaurant and having a Snickers plonked in front of you after your meal.
#24
Original Poster
Join Date: Nov 2006
Location: DFW or Somewhere Else
Programs: UA Plt /Delta DM/ Marriott Platinum Prem./Hilton Diamond / Hyatt Globalist /Hertz PS / National EE
Posts: 1,107
It has nothing to do with getting the dancing deer cookie or ice cream or anything else instead of the candy bar, I likely wouldn't eat any of them as I don't really like sweets. Serving a candy bar in a premium cabin just shows a cheap, callous disregard for customers. Imagine going to a restaurant and having a Snickers plonked in front of you after your meal.
#25
Join Date: Feb 2003
Location: Washington, DC
Programs: AA Executive Platinum/Million Miler, Marriott Titanium Elite-Lifetime, Hilton Gold
Posts: 3,212
#26
Suspended
Join Date: Nov 2010
Location: MEM
Programs: Starbucks Green Card
Posts: 5,431
It has nothing to do with getting the dancing deer cookie or ice cream or anything else instead of the candy bar, I likely wouldn't eat any of them as I don't really like sweets. Serving a candy bar in a premium cabin just shows a cheap, callous disregard for customers. Imagine going to a restaurant and having a Snickers plonked in front of you after your meal.
#27
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Join Date: Nov 2010
Location: MEM
Programs: Starbucks Green Card
Posts: 5,431
And really, imagine going to a restaurant and having a prepackaged dancing deer cookie plonked in front of you. It's no different. Of course, we got to restaurants specifically for the purpose of eating. We get on airplanes to go somewhere. Food on the plane is by definition utilitarian. If you really want a dining experience there are plenty of better places where ever it is you are going.
#28
Join Date: Sep 2016
Location: LON, PDX
Programs: DL PM, AS MVP 75K, HH/SPG/MR Gold, Amex Plat, PRG, CSR
Posts: 2,064
And really, imagine going to a restaurant and having a prepackaged dancing deer cookie plonked in front of you. It's no different. Of course, we got to restaurants specifically for the purpose of eating. We get on airplanes to go somewhere. Food on the plane is by definition utilitarian. If you really want a dining experience there are plenty of better places where ever it is you are going.
Were flying and eating on planes purely utilitarian we would all be happily riding in Southwest's flying school buses and bringing our own sack lunches.
#29
Join Date: Aug 2015
Location: Atlanta
Programs: HH-Diamond, IHG-Plat, DL-DM, PnF Plat, Kroger +
Posts: 514
I just flew DTW-NRT yesterday and the food was awefull. Dinner was some baked chicken and mashed potatoes. Mid flight snack was a half baked flat breat pizza and a Magnum ice cream bar. Breakfast was the worst, some kind of burrito and hashbrowns, did not finish it. Of course this was in the main cabin.
I wish there was a way to bring some food from outside and have them warm it up. I could just bring a couple of subs or something and eat them later.
we were also not given food menus. The FA said, they are saving some $ by not printing those any more.
I wish there was a way to bring some food from outside and have them warm it up. I could just bring a couple of subs or something and eat them later.
we were also not given food menus. The FA said, they are saving some $ by not printing those any more.
#30
Join Date: Jan 2012
Posts: 585
we were also not given food menus. The FA said, they are saving some $ by not printing those any more.