MSPeconomist

Have you repeatedly looked at your PNR on the DL app to see whether an "upgrade" offer will appear?

PV_Premier

You can switch from BE to MC anytime by calling DL and asking to upfare to a main cabin fare class. Generally in these cases they will not charge you a change fee, but you may have to HUACA a couple times if you get the wrong agent.

If your ticket was originally booked with a travel agent or 3rd party, you may be asked to pay a $50 "agency takeover" fee, which they say basically enables DL to make direct changes to the ticket w/o contacting the agent. I've never been successful getting this waived, even as a PM.

xliioper

Note, this isn't actual documented policy. The "upfare" policy only applies when going between main cabin, C+, PE, and F/J. It does not apply to BE fares, which according to the policy library are supposed to be completely unchangeable (even for a fee). So any of the above actions would entirely be a favor.

https://pro.delta.com/content/agency...e-policy-.html

Note the nuance in policy for long-haul international upfares -- "Collect either the fare difference or the Main Cabin fare change fee, whichever is greater"

milohoss

VICTORY!!!

I called Delta and they were happy to let me simply pay the fare difference to switch from a BE fare to a Main Cabin fare. It was only $50. This might be because I'm still within the 24 hour booking window, but I didn't ask. This seems like a very sensible policy. After all, it wasn't my fault that this BE thing happened, and it kinda splits the difference between the bureaucracy of employer booking and doing it myself. For once I say, thank you Delta!

xliioper

The Risk-Free Cancellation policy still applies to BE fares, so it wasn't really much of a favor. They could have technically required you to cancel and rebook to meet the rule requirements, so I wouldn't count on this always working.

ijgordon

Yeah, often they won't make changes, only cancellations, within the window. I suspect that wouldn't have really helped the OP given the corporate booking situation. Glad it worked out for him/her.

btonkid12345

<br /><br />What are you talking about? The Risk Free Cancel policy allows 1 free change or free cancellation until midnight the following day.<br /><br />They did zero favors. They milked the poster for $50 that they usually only charge to takeover the ticket from the agency, after the Risk Free Cancel period expires.

ijgordon

Where does it say that?

Not here:
https://www.delta.com/content/www/en...cellation.html

btonkid12345

I saw Delta twice at JFK yesterday make exceptions to E tickets for passengers who came up to the Need Help service center (I was also there receiving assistance).

One said the TSA line was long and he missed his flight. The agent looked for E availability and said if it was available on his new flights, she would rebook him right then and there (as she said she had done for other passengers earlier in the day). It wasn't, so she sent him to the telephones.

He came back a few minutes later added to the standby list for the next flight. She printed him new standby BPs and told him he had a decent shot of clearing.

Another was two international passengers who didn't speak much English on an E fare. They had missed their flight and I didn't hear the agent say anything about fare class...different agent than the first one, but she just rebooked them on the next flight.

I was on a main cabin award ticket and was rebooked in Y class by the same group of agents for my new flights...more flexibility with E fares than I thought. Also, neither of the two anecdotes I presented above are with passengers with status (aka they had no status).

Oj778

I just completed my trip last week and it actually looks like I got 150% MQM's. I flew Ottawa (YOW) to Maui (OGG) roundtrip, paid $185 USD return taxes included and got 14,549 MQM's for the trip. For someone who just created an account with Delta, I'm over halfway to silver status. Kinda tempting to do a mileage run or two just to reach silver, but since I'm based out of Ottawa Canada I hardly ever use Delta. Not too bad though for someone who originally book a E Fare, possibly a mistake fare roundtrip ticket to Maui lol

rucksack

I think you're responding to the "1 free change" until midnight the following day comment?

It's a matter of semantics, but technically the policy allows a free cancellation rather than a change. However, in practice, most agents are willing to simply change the flight because changing it does not extend the risk-free cancellation period.

flyerCO

It does extend it. Changing a ticket means a new ticket. I've done this numerous times, when I kept getting job location changed each day. Longest was four days.

MSPeconomist

jrl767

MSPeconomist

Yes, you're right. I missed that.