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Old Jun 27, 2016, 5:14 am
  #76  
 
Join Date: Aug 2003
Location: Mesilla, NM
Programs: DL DM 4.7 MM MQM Marriott Ambassador Lifetime Titanium AA CK
Posts: 2,714
Originally Posted by PayItForward
Delta's response.
Being overseas, not too keen on the calling.
Skype is pretty cheap. Likely less than $1.5 for the call
hnewman is offline  
Old Jun 27, 2016, 6:20 am
  #77  
 
Join Date: Aug 2003
Location: Mesilla, NM
Programs: DL DM 4.7 MM MQM Marriott Ambassador Lifetime Titanium AA CK
Posts: 2,714
My MM web page is correctly displaying again.
hnewman is offline  
Old Jun 27, 2016, 6:47 am
  #78  
FlyerTalk Evangelist
 
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Originally Posted by hnewman
My MM web page is correctly displaying again.
Interesting. I wonder if everyone affected will need to submit an online request.

Mine is still missing.
gooselee is offline  
Old Jun 27, 2016, 7:19 am
  #79  
 
Join Date: Jun 2013
Programs: DL Plat, Hilton Diamond, Marriott Plat, IHG Plat, Hertz Prez Circle, National Exec
Posts: 1,357
It is back for me this morning.
Zeeb is offline  
Old Jun 27, 2016, 8:12 am
  #80  
 
Join Date: Nov 2015
Posts: 392
Still missing here.
Michael Ad is offline  
Old Jun 27, 2016, 8:29 am
  #81  
 
Join Date: Nov 2013
Programs: DL PM
Posts: 1,089
Still missing for me too.
appleguru is offline  
Old Jun 28, 2016, 9:57 am
  #82  
 
Join Date: Aug 2003
Location: Mesilla, NM
Programs: DL DM 4.7 MM MQM Marriott Ambassador Lifetime Titanium AA CK
Posts: 2,714
Just got this reply

Dear hnewman,


RE: Case Number 20178499


Thank you for contacting us.


Recently there have been updates to our delta website. With these updates, you are able to see your year to date MQMs but not Million Miler Balance. We apologize for any inconvenience this may cause. We have forwarded on this information to our IT department so that they will include this information in future updates.


At this time your Million Miler balance is 3,886,550. With your trip today, that will of coarse increase. We are available at your dedicated Diamond Desk # 1-877-220-6888 to assist with your balance inquiries or travel needs.
hnewman is offline  
Old Jun 29, 2016, 10:55 pm
  #83  
 
Join Date: Apr 2001
Posts: 2,062
Originally Posted by hnewman
Just got this reply
Thanks for letting us know.
I wonder when they can be bothered to do the update.

Curious, is it working for you now, since you contacted them?
ConcordeBoy is offline  
Old Jun 29, 2016, 11:29 pm
  #84  
 
Join Date: Nov 2015
Posts: 392
You might want to de-personalize that.

How can their guy not even capitalize Delta?
Michael Ad is offline  
Old Jul 2, 2016, 1:24 pm
  #85  
 
Join Date: Jan 2016
Location: DTW
Posts: 2
Still a no-go

First contacted Delta via website form on 17 June 2016. There was some back and forth with e-mail, two phone calls within the next week or so, and still no MMs posted. Will follow up again this week. Boo
georgee5 is offline  
Old Jul 2, 2016, 8:23 pm
  #86  
 
Join Date: Mar 2015
Posts: 1,989
Originally Posted by hnewman
Just got this reply

Dear hnewman,


RE: Case Number 20178499


Thank you for contacting us.


Recently there have been updates to our delta website. With these updates, you are able to see your year to date MQMs but not Million Miler Balance. We apologize for any inconvenience this may cause. We have forwarded on this information to our IT department so that they will include this information in future updates.


At this time your Million Miler balance is 3,886,550. With your trip today, that will of coarse increase. We are available at your dedicated Diamond Desk # 1-877-220-6888 to assist with your balance inquiries or travel needs.
So even MM are hit with the random update bug
PayItForward is offline  
Old Jul 3, 2016, 4:03 am
  #87  
 
Join Date: Feb 2012
Posts: 14
Dear WhiteLightsLeadToRedLights,

RE: Case Number [][][][][][][]
Thank you for contacting us regarding the issue you experienced on
delta.com

We are sorry you were unable to see the Million Miler balance on our
website. This must have been a temporary error and we regret any
inconvenience this may have caused you.

We appreciate your business and loyalty as a [][][][][][] Medallion and look
forward to seeing you on your next Delta flight.

Sincerely,
L[][][][][][]
WhiteLightsLeadToRedLights is offline  
Old Jul 3, 2016, 4:46 am
  #88  
 
Join Date: Mar 2015
Posts: 1,989
It's already 2 weeks. Not that temporary. But as long as they are aware and intend to fix it (soon), that is fine.
PayItForward is offline  
Old Jul 3, 2016, 5:49 am
  #89  
 
Join Date: Apr 2004
Programs: AA Plat/2MM, DL Silver, UA Silver (via Marr), Marr LTT, HH Gold (via cc), Hyatt Disc
Posts: 1,039
Similiar issue going on with the Marriott program; LT points showing 0 for a week or so (LT nights no problem). It's a conspiracy to make FTers freak out!
bosman is offline  
Old Jul 5, 2016, 2:34 pm
  #90  
 
Join Date: May 2009
Posts: 134
Hey everybody. I'm not sure of the rules, but may a Diamond still gift Gold status to a flyer. What about when they are a million miler, can they permanently gift Gold status? Thanks!
bmoeller1 is offline  


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