MSP G gates -- are you kidding me?
#31
Join Date: Mar 2012
Location: MSP
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gone to ZOO the perfect airport with no glitches or imperfections free parking
valet service adequate staffing no lines no fees no TSA all flights
arrive and depart on time no one misses his flight the checked baggage is
waiting for your claiming and a Uber is at the curb awaiting your beck and
call with no texting or distraction.
#32
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,441
Here's where you can provide feedback:
https://mspairport.com/contact-us.aspx
Also, the information desks scattered around the airport, including one at each end of the mall, have feedback cards.
https://mspairport.com/contact-us.aspx
Also, the information desks scattered around the airport, including one at each end of the mall, have feedback cards.
MAC took over all responsibility for the G concourse from DL as of Jan 1, 2016, when the original NWA agreement expired, I believe.
It certainly wouldn't surprise me that at lease renewal, OTG (the concessionaire for pretty much all the iPad restaurants and other retail in G) might get replaced with something more along the lines of the rest of MSP, which MAC has controlled all along.
#33
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ISTR the area by DTW A6/A7 has retail encroachment or at least a relatively narrow concourse with crowding issues at boarding time.
#34
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At least MAC has been trying to select interesting "local" restaurants and bars.
#35
Join Date: Dec 2010
Location: MCO
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#36
Join Date: Feb 2007
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Totally disagree
The current Concourse G actually has some interesting and good places for food and drink during a layover. Anyone remember the 'old' G? Long, dark, dank, boring with very little going on. Now, MSP, with G and the Mall has some great spots and much more to offer passengers than (IMO) ATL or even DTW, who's food options have been lacking and maybe are finally improving. In fact, given DL's price hikes on lounge memberships, I think what MSP is doing is the wave of the future.
#37
Join Date: Oct 2009
Location: MSP
Programs: Delta PM, 1MM
Posts: 3,784
For many years, NWA exercised exclusive control of the MSP G concourse including selection of all concessions, restaurants and even maintenance of the physical plant - roof, electrical, plumbing, moving walkways, etc - they had responsibility for the entire concourse G building (and collected all the concessionaire lease payments and commissions, of course). DL inherited this G arrangement from NWA after the merger.
MAC took over all responsibility for the G concourse from DL as of Jan 1, 2016, when the original NWA agreement expired, I believe.
It certainly wouldn't surprise me that at lease renewal, OTG (the concessionaire for pretty much all the iPad restaurants and other retail in G) might get replaced with something more along the lines of the rest of MSP, which MAC has controlled all along.
MAC took over all responsibility for the G concourse from DL as of Jan 1, 2016, when the original NWA agreement expired, I believe.
It certainly wouldn't surprise me that at lease renewal, OTG (the concessionaire for pretty much all the iPad restaurants and other retail in G) might get replaced with something more along the lines of the rest of MSP, which MAC has controlled all along.
#38
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The current Concourse G actually has some interesting and good places for food and drink during a layover. Anyone remember the 'old' G? Long, dark, dank, boring with very little going on. Now, MSP, with G and the Mall has some great spots and much more to offer passengers than (IMO) ATL or even DTW, who's food options have been lacking and maybe are finally improving. In fact, given DL's price hikes on lounge memberships, I think what MSP is doing is the wave of the future.
to those who have said "damned if you do, damned if you don't" -- I offer PDX as a good model for providing excellent retail offerings along with adequate gate space for comfortable boarding. I spend less time on the D/E side of the airport than the A/B/C side, but IMO the airport is quite well done from both respects.
#39
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I go to an airport to get onto a plane and fly, not to eat and drink. IMO this essential function of an airport should be Job #1, not providing some "enhanced" retail "experience".
#40
Join Date: Mar 2012
Location: MSP
Programs: None that I am proud of anymore
Posts: 571
easily be confused of where one is at - Airport or the Mall of America !
Looks all the same to me - except for the prices on the goods.
When MSP opened circa early 1961 there was one coffee shop - one restaurant -
one bar and vending machines on the two concourses (Red & Blue)
one news stand and gift shop in the middle of the terminal and NO other
distractions.
One could park his car buy a ticket and check-in and be
boarded on his flight in less than 20 minutes !
Oh those were the days !
#41
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Well, 1961 is before my time, but before 9/11, I could park on level 3 close to the security checkpoint near the FastTrack gates (about G8) and take less than ten minutes from car to aircraft.
#42
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It's kind of a damned if you do, damned if you don't thing though as without retail and food/drink services people will complain the airport 'doesn't have anything' (and that particularly applies to the 90% of flyers who don't have lounge access). And from a spatial planning perspective, lounges probably do take away a lot of the space for use of a relatively little % of customers. If one removed the lounges to create more general queuing and seating space it would probably not be a popular move on here.
#43
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#44
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It was the biggest cluster ****. Agents should always use the name of the city in the announcement IMO. Having two 777s and a 767 loading at the same time doesn't work otherwise since gate numbers are meaningless to most people.
#45
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Cutting back on free seating in the airport departure area increases the amount of purchasing expenditures passengers make at airport.
Airport owners/operators -- and sometimes even the main airline tenant in a terminal -- get a piece of the retail sales revenue pie in some form or another.
Combine this together and it's no surprise that airports increasingly make passengers go through a shopping mall before getting to the gate areas with a lower proportion of free seats vis-a-vis departing passenger counts.
Airport owners/operators -- and sometimes even the main airline tenant in a terminal -- get a piece of the retail sales revenue pie in some form or another.
Combine this together and it's no surprise that airports increasingly make passengers go through a shopping mall before getting to the gate areas with a lower proportion of free seats vis-a-vis departing passenger counts.