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-   Delta Air Lines | SkyMiles (https://www.flyertalk.com/forum/delta-air-lines-skymiles-665/)
-   -   Pre-ordering Meals on Delta, the Definitive Thread (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1754931-pre-ordering-meals-delta-definitive-thread.html)

BamaGirl Nov 26, 2023 11:10 am

Yes, I did this morning. Tells you to click on the link in the body of the email. That too gives the same error message.

cvision Nov 26, 2023 6:37 pm

Same error here for a TPA-MSP and MSP-LGA next weekend.
RUCs involved for you with this error or with "regular" F as well?

BamaGirl Nov 26, 2023 7:09 pm

Regular F. And the first time I've ever seen this error in more that 20+ meal flights this year where the email has been sent.

dw Nov 26, 2023 7:12 pm

For me it’s also regular F, LAX-LGA (miles redemption for the ticket… no buy up/upgrade). Couple of data points on Reddit are having the same issue this weekend as well.

cvision Nov 27, 2023 9:42 am

Seems to be fixed.

dw Nov 27, 2023 10:02 am


Originally Posted by cvision (Post 35775598)
Seems to be fixed.

Unfortunately it’s still glitching out for me. (This is via the app as I haven’t received an email about preordering.)

The Situation Nov 27, 2023 1:19 pm

Pre-ordering was not available for my flight yesterday, or my later this week. Also, mileage from my flight yesterday has not posted yet (which is extra strange because usually it at least shows that it is processing when I land). Also have been having login issues on the desktop version of the website for the past few weeks. Delta IT at its finest:rolleyes::mad: At least the flights and airport experience over thanksgiving was smooth.

dw Nov 27, 2023 5:15 pm

Mine is finally working now, for a flight later this week, which is a relief, as one of the three in flight options on my domestic F / non-DL One transcon out of LAX (that is not operated by the A321neo, btw) is once again a cold salad.

GagaPilot Nov 27, 2023 5:28 pm

Both myself and my spouse (separate PNRs) encountered this error back in late October. One paid F, the other RUC. It seemed to fix itself sometime during the 7 day Pre-selection window in time for us to select. I chalked it up to some sort of update in progress.

RetiredATLATC Nov 27, 2023 7:20 pm

Wife flies out Thursday early am ATL-SEA in F.

Haven't seen pre-selection offered yet, or do they do that for morning flights? If they do, any way to be able to pre-order?

dw Nov 27, 2023 7:32 pm


Originally Posted by RetiredATLATC (Post 35776959)
Wife flies out Thursday early am ATL-SEA in F.

Haven't seen pre-selection offered yet, or do they do that for morning flights? If they do, any way to be able to pre-order?

Is it the morning flight that is operated by the A321neo? If so, preselect is not available on any flight operated with that equipment.

UVAhoo06 Nov 27, 2023 7:57 pm

How soon does the pre-order option appear in either the DL app or DL.com webpage? (My flight leaves on 12/10 and I cleared into D1 with a a GUC.)

Also, for those of you who are DM and have not received pre-order email, have you had any success calling the DM line and asking them to pre-select the meal for you?

RetiredATLATC Nov 27, 2023 8:49 pm


Originally Posted by dw (Post 35776980)
Is it the morning flight that is operated by the A321neo? If so, preselect is not available on any flight operated with that equipment.

That's the flight. Thanks for the information

Air Houston Nov 27, 2023 8:57 pm


Originally Posted by dw (Post 35776980)
Is it the morning flight that is operated by the A321neo? If so, preselect is not available on any flight operated with that equipment.

is that the aircraft where the ovens aren’t big enough for everyone in F to get a hot meal? Or is the lack of pre-ordering for this aircraft for some other reason?

hhdl Nov 29, 2023 1:28 pm


Originally Posted by Air Houston (Post 35777167)
is that the aircraft where the ovens aren’t big enough for everyone in F to get a hot meal? Or is the lack of pre-ordering for this aircraft for some other reason?

The oven bit (only space for 16 trays, IIRC) is true. Whether that's why there's no preordering is unconfirmed.


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