Forced Gate Check Carry-ons?
Dec 11, 2015, 9:16 pm
#16
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THIS. I wish Delta (AND EVERY CARRIER) would enforce carry on rules more-stringently. I have flown Ryan Air a few times in Europe....while the experience isn't award winning by any means, their carry on policing makes the boarding process great. No waivers, no favors, nada...bag fits in sizer, or it doesn't.
Why don't US carriers utilize the sizers at security. It seems like after 9/11 I went through several airports with a plastic template through which the bag either fit, or it was checked.
Why don't US carriers utilize the sizers at security. It seems like after 9/11 I went through several airports with a plastic template through which the bag either fit, or it was checked.
Dec 11, 2015, 9:38 pm
#17
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My own policy is that I would buy checked baggage insurance from Delta if they insist on checking such items. The point isn't the money, it's the amount of time it would take the GA to figure out how to sell the insurance, which would guarantee that the flight would not leave on time.
I like it!
Nah...I LOVE IT!!
Dec 11, 2015, 11:02 pm
#18
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Sorry.
As stated the bag could go under the seat. And, there was room in the overhead.
The staff is getting a power trip by forcing people to check bags when it is not needed.
Just because a smaller group tries to take advantage is no reason for the staff to go nuts and force this crap. I am really getting tired of them gate checking when there is lots of room in the overhead (and in this case, underneath the seat).
Dec 12, 2015, 1:22 pm
#20
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sethb's suggestion is a good one! Another suggestion that has been posted before and seems like it might work is the following:
"I'm sorry <GATE AGENT's NAME>, but I am a Lithium-ion battery salesperson and my bag is just full of loose batteries."
Just hope they don't call your bluff...
"I'm sorry <GATE AGENT's NAME>, but I am a Lithium-ion battery salesperson and my bag is just full of loose batteries."
Just hope they don't call your bluff...
Dec 14, 2015, 4:31 pm
#21
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UPDATE...from Delta:
"You shared that the gate agents are requiring passengers to gate check their carry on bag without question or regard to space available on the plane or the contents of the bag. This is unacceptable. Yes our agents know the importance of an on-time departure; however, they should be communicating with our flight attendants during the boarding process so that we can accommodate as many bags as possible onboard the plane. So, if this isn't happening we want to know so we can address this with our team members and their leadership team. It's especially concerning to learn the gate agents have an attitude about the carryon bag policy. We don't tolerate rudeness and I'm sorry if you both haven't received the caring and helpful service we expect our agents to provide. Again, your feedback is important to us so we can forward it for internal follow up."
Yet the only solution provided if we're asked to check our bag is to pull out what contents we need and carry on the plane. I have refuted this in a follow up email...we'll see how that goes.
But in the mean time - we don't have to lay down and play dead to the GAs and FAs. It seems that we're far from having "no rights" to carry on a bag.
So if the rest of us were to take the time and push forward an email to Delta Customer Service, then maybe more will happen with this allot sooner!
"You shared that the gate agents are requiring passengers to gate check their carry on bag without question or regard to space available on the plane or the contents of the bag. This is unacceptable. Yes our agents know the importance of an on-time departure; however, they should be communicating with our flight attendants during the boarding process so that we can accommodate as many bags as possible onboard the plane. So, if this isn't happening we want to know so we can address this with our team members and their leadership team. It's especially concerning to learn the gate agents have an attitude about the carryon bag policy. We don't tolerate rudeness and I'm sorry if you both haven't received the caring and helpful service we expect our agents to provide. Again, your feedback is important to us so we can forward it for internal follow up."
Yet the only solution provided if we're asked to check our bag is to pull out what contents we need and carry on the plane. I have refuted this in a follow up email...we'll see how that goes.
But in the mean time - we don't have to lay down and play dead to the GAs and FAs. It seems that we're far from having "no rights" to carry on a bag.
So if the rest of us were to take the time and push forward an email to Delta Customer Service, then maybe more will happen with this allot sooner!
Dec 14, 2015, 4:34 pm
#22
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sethb's suggestion is a good one! Another suggestion that has been posted before and seems like it might work is the following:
"I'm sorry <GATE AGENT's NAME>, but I am a Lithium-ion battery salesperson and my bag is just full of loose batteries."
Just hope they don't call your bluff...
"I'm sorry <GATE AGENT's NAME>, but I am a Lithium-ion battery salesperson and my bag is just full of loose batteries."
Just hope they don't call your bluff...
Just carry a tablet or two, a laptop, and a backup battery or two. Oh and my headphones have lithium ion batteries in them, too.
Dec 15, 2015, 12:24 am
#23
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I travel with a variety of devices that have lithium ion batteries. If I had to gate check my carryon I'd have too many items to be allowed to carry them on, so they have to go in my carryon... which then can't be checked.
Just carry a tablet or two, a laptop, and a backup battery or two. Oh and my headphones have lithium ion batteries in them, too.
Just carry a tablet or two, a laptop, and a backup battery or two. Oh and my headphones have lithium ion batteries in them, too.
Dec 15, 2015, 11:30 pm
#24
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If I have to check the bag, I have to take those 5 items out and carry them separately. 5 items = not allowed.
Dec 16, 2015, 1:13 am
#25
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Remember, we're not talking about a 99% boarded flight here, we're talking about being forced to check before boarding even begins or early on in the process. Frankly, that's just not going to happen.
Dec 16, 2015, 1:34 am
#26
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I'd be afraid that in a case like this, a redcoat would defend the GA and if pushed, prevent you from flying.
Dec 16, 2015, 10:20 am
#29
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Dec 16, 2015, 1:54 pm
#30
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