Is Co-Terminaling going bye/bye???
Nov 16, 2015, 12:35 pm
#16
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The later would make a lot more sense. Seeing all the people on here that admit to buying FCM fares for the SDC ability, it wouldn't surprise me if the next enhancement would be to eliminate that or at least require the same fare purchase be available (and I admit to buying SDC sometimes for the flexibility of SDC as well). If this change were to occur it could be a positive since some people will quit buying FCM fares if they can't switch flights as easily meaning more seats available for upgrades. But as someone that often takes the last flight of the day it could also be a negative since people on those flights won't be able to SDC into an earlier flight in the day.
Nov 16, 2015, 12:43 pm
#17
Join Date: Apr 2011
Posts: 3,394
I doubt they would eliminate co-terminal SDC completely but I could see where JFK/SFO & LAX is restricted in terms of co-terminal SDC, and even potentially from any connecting SDC itinerary at least in J/F cabin.
Nov 16, 2015, 1:20 pm
#18
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I could easily see SDC on the JFK<-->SFO/LAX flights being limited to only those with a D1 ticket on an earlier/later flight the same day, whether O/D or as part of a connecting itinerary
Nov 16, 2015, 1:46 pm
#19
Join Date: Sep 2003
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Yet, to put it kindly....many push the ethical limits through legitimate loopholes then publish it on a site that Delta reads. As responsible business operators, they are REQUIRED to close said loopholes. FT isn't the majority, but it is a wonderful resource for DL to use to see how people are gaming the system.
Nov 16, 2015, 1:48 pm
#20
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I don't know why it isn't yet understood that DL CLEARLY isn't interested in some types of loyalty. Loyalty does not equal profitability.....ESPECIALLY when the competition has been largely-eliminated.
Nov 16, 2015, 1:54 pm
#21
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Exactly. While the changes are upsetting, they are certainly not surprising. The airlines have an effective monopoly so can do what they want for pricing and 'enhancements'.
Nov 16, 2015, 2:08 pm
#22
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This is part of a cycle, but many enjoyed $99 transcons for years sitting in the front cabin. Everything in this world has a way of balancing out.
Nov 16, 2015, 2:13 pm
#23
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If a monopoly knows they can screw their customers they will and from an accounting stand point I understand it.
The only way that will change in any industry is if there is some form of competition. Like with Taxi's. For years cab companies screwed passengers and now that Uber is around and people have an alternative they are really hurting. In some cities a few cab companies have gone under thanks to Uber/Lyft.
Nov 16, 2015, 2:29 pm
#24
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How is it screwing a customer when one purchases a discounted ticket which may only be changed for a fee and is then permitted to change it without a fee?
The entire concept of SDC cannibalizes the refundable/changeable full fare brand. Maybe waive the fare difference for same day changes, but why drop the change fee from $200 to $0?
The guy who has a meeting running late will gladly pay the $200 to catch a later flight because he has to. People doing it for pure convenience will have to make a value judgment.
The entire concept of SDC cannibalizes the refundable/changeable full fare brand. Maybe waive the fare difference for same day changes, but why drop the change fee from $200 to $0?
The guy who has a meeting running late will gladly pay the $200 to catch a later flight because he has to. People doing it for pure convenience will have to make a value judgment.
Nov 16, 2015, 2:36 pm
#25
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How is it screwing a customer when one purchases a discounted ticket which may only be changed for a fee and is then permitted to change it without a fee?
The entire concept of SDC cannibalizes the refundable/changeable full fare brand. Maybe waive the fare difference for same day changes, but why drop the change fee from $200 to $0?
The guy who has a meeting running late will gladly pay the $200 to catch a later flight because he has to. People doing it for pure convenience will have to make a value judgment.
The entire concept of SDC cannibalizes the refundable/changeable full fare brand. Maybe waive the fare difference for same day changes, but why drop the change fee from $200 to $0?
The guy who has a meeting running late will gladly pay the $200 to catch a later flight because he has to. People doing it for pure convenience will have to make a value judgment.
I was done with a broadcast in Hawaii on Friday morning at 4am. I wasn't scheduled to fly out until after 10 p on the red eye. I wanted to go home. Now. Would have paid virtually anything to do it.
Nov 16, 2015, 2:41 pm
#26
Join Date: Jan 2015
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[QUOTE=bubbashow;25723002]I don't know why it isn't yet understood that DL CLEARLY isn't interested in some types of loyalty. Loyalty does not equal profitability.....ESPECIALLY when the competition has been largely-eliminated.[/QUOTE
Then delta should stop sayings like i have your back sending out letters that say our loyalty is greatly appreciated etc. The loyalty they want is to pretend to have an elite program but not really have one to bait and switch to make more money. It is there right to do it and my right to leave them as a customer. I am voting with my wallet and it has never felt better.
Then delta should stop sayings like i have your back sending out letters that say our loyalty is greatly appreciated etc. The loyalty they want is to pretend to have an elite program but not really have one to bait and switch to make more money. It is there right to do it and my right to leave them as a customer. I am voting with my wallet and it has never felt better.
Nov 16, 2015, 2:57 pm
#27
Join Date: Jul 2015
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I just checked KM and nothing has been changed about the DM exception for SDC. I also haven't seen any memos about it. This is not a 100% thing as I don't get every memo DL issues to reservations.
The original OP probably just got an inexperienced agent as the co-terminal requires a manual reissue, and hasn't ever been programmed into the system to be automatically free.
The original OP probably just got an inexperienced agent as the co-terminal requires a manual reissue, and hasn't ever been programmed into the system to be automatically free.
Nov 16, 2015, 3:05 pm
#28
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How is it screwing a customer when one purchases a discounted ticket which may only be changed for a fee and is then permitted to change it without a fee?
The entire concept of SDC cannibalizes the refundable/changeable full fare brand. Maybe waive the fare difference for same day changes, but why drop the change fee from $200 to $0?
The guy who has a meeting running late will gladly pay the $200 to catch a later flight because he has to. People doing it for pure convenience will have to make a value judgment.
The entire concept of SDC cannibalizes the refundable/changeable full fare brand. Maybe waive the fare difference for same day changes, but why drop the change fee from $200 to $0?
The guy who has a meeting running late will gladly pay the $200 to catch a later flight because he has to. People doing it for pure convenience will have to make a value judgment.
Part of the reason a lot of people buy tickets that fly a lot on the same airline is for things like SDC changes and preferred seating. If you aren't getting any of those benefits then you may as well just fly with the cheapest airline. A lot of PM's and DM's will buy a ticket that cost more on Delta than United or AA because of things like SDC ability and the ability to select better seats.
If I flew United or AA I sure wouldn't expect those benefits since I don't have status.
Nov 16, 2015, 3:09 pm
#29
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I just checked KM and nothing has been changed about the DM exception for SDC. I also haven't seen any memos about it. This is not a 100% thing as I don't get every memo DL issues to reservations.
The original OP probably just got an inexperienced agent as the co-terminal requires a manual reissue, and hasn't ever been programmed into the system to be automatically free.
The original OP probably just got an inexperienced agent as the co-terminal requires a manual reissue, and hasn't ever been programmed into the system to be automatically free.
But with all the cutbacks Delta has been making lately nothing they do would surprise anymore. They could eliminate upgrades for diamonds or start charging us for exit rows or to select a basic aisle seat and that wouldn't shock me.
Nov 16, 2015, 3:47 pm
#30
Join Date: Sep 2003
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Then delta should stop sayings like i have your back sending out letters that say our loyalty is greatly appreciated etc. The loyalty they want is to pretend to have an elite program but not really have one to bait and switch to make more money. It is there right to do it and my right to leave them as a customer. I am voting with my wallet and it has never felt better.
Just a bit of advice...don't be so enraptured with advertising slogans. It is just marketing. Many on here have clawed onto a couple of sentences, warped them to their situation, and taken it personally. It's business. Enjoy your flights!