DL App problem for iPhone
Apr 26, 2015 | 7:12 am
#1
Original Poster
Join Date: Jul 2006
Programs: DL DM/MM, BA Silver
Posts: 2,463
DL App problem for iPhone
As of 3 mins ago, I still can't check or change any of my seat assignments for any of my flights. Is anyone else having this same issue? I feel like this has been an ongoing problem for at least a week, if not longer. I've called DL IT support, and all they tell me is to delete and reinstall the app. Btw, that didn't solve the problem. So now, I'm left with an app that looks pretty but lacks an important function.
Apr 26, 2015 | 7:59 am
#2
Join Date: Sep 2010
Location: DCA
Programs: AA Plat Pro, DL GM, Marriott LTP
Posts: 563
As of 3 mins ago, I still can't check or change any of my seat assignments for any of my flights. Is anyone else having this same issue? I feel like this has been an ongoing problem for at least a week, if not longer. I've called DL IT support, and all they tell me is to delete and reinstall the app. Btw, that didn't solve the problem. So now, I'm left with an app that looks pretty but lacks an important function.
Apr 26, 2015 | 8:10 am
#3
Join Date: Jul 2013
Location: Gulf Coast
Programs: Hilton Honors Lifetime Diamond; National Car Rental Executive Elite
Posts: 2,784
As of 3 mins ago, I still can't check or change any of my seat assignments for any of my flights. Is anyone else having this same issue? I feel like this has been an ongoing problem for at least a week, if not longer. I've called DL IT support, and all they tell me is to delete and reinstall the app. Btw, that didn't solve the problem. So now, I'm left with an app that looks pretty but lacks an important function.
You're not alone. I have v3.3 and still can't view seat maps.
Apr 26, 2015 | 8:52 am
#5
Join Date: Sep 2010
Location: DCA
Programs: AA Plat Pro, DL GM, Marriott LTP
Posts: 563
Someone mentioned in another thread that this only affects PM and DM. Do you fall into this category? Either way, you'll have to wait it out until Delta fixes the issue on their end.
Apr 26, 2015 | 10:54 am
#11
Join Date: Sep 2012
Location: Williamsburg, VA
Programs: DL DM, Bonvoy LTT, HH Diam, UA Silver, USAF million miler ;)
Posts: 1,597
Apr 26, 2015 | 2:58 pm
#15
FlyerTalk Evangelist
Join Date: Nov 2004
Location: 45 North
Programs: AS Gold 75K, DL GM/MM
Posts: 10,205
I have found mixed success in accessing the seat maps on a flight-by-flight basis rather than using the "next flight" button or the "select seats" button from the home page or in My Trips.