DL App problem for iPhone
Mar 4, 2016 | 7:19 am
#31
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 102,617
Mine was working fine yesterday, as expected and seemingly with exactly the same functions as before. Mine is the elderly iPhone 4 (S?), international version.
Mar 8, 2016 | 4:52 pm
#32
Join Date: Aug 2010
Location: Minneapolis (MSP)
Programs: AA, DL UA (.5MM)
Posts: 226
My consistent problem with the DL app for iPhone is a bit different. I updated to the latest version of the app each time. On 5 of the last 6 flights, I have changed seats at T-24 hours (at check in, as a Silver Medallion) to switch to economy comfort seats.
The switch has worked each time, but in those 5 cases, the App continued to show the OLD seat every time I opened up the boarding pass link. This still happened after rebooting the app multiple times, and even the following day.
I could still print out a boarding pass (from my computer) with the correct new seat, and could likewise do that at the DL airport kiosk, but the DL app boarding pass was never updated to the correct seat.
Am I alone with this quirk?
The switch has worked each time, but in those 5 cases, the App continued to show the OLD seat every time I opened up the boarding pass link. This still happened after rebooting the app multiple times, and even the following day.
I could still print out a boarding pass (from my computer) with the correct new seat, and could likewise do that at the DL airport kiosk, but the DL app boarding pass was never updated to the correct seat.
Am I alone with this quirk?
I posted this more than ten months ago, but the problem remains. I can change seats using the app, but the new seat refuses to show up on my phone, or on the boarding pass on my phone.
Mar 15, 2016 | 1:43 pm
#34
Join Date: Apr 2015
Location: BOS
Programs: Delta DM, SPG PLT100, Marriott Gold
Posts: 346
Not the person you're replying to, but it affects both the boarding pass in the app and, by extension, the one in Apple Wallet. That said, when you go to board using your old pass, the machine at the gate will print out your new seat assignment, just as if you were upgraded, so I don't see it as an actual issue. Maybe in an ideal world the boarding pass would update, but there are certainly much larger IT issues that DL should be focusing on.