RUC question
Mar 15, 2015 | 12:20 am
#1
Original Poster
Join Date: Jul 2012
Posts: 1,079
RUC question
Is there any way to determine if an RUC has been coded correctly? I know this was a problem with SWUs where one did not get the right priority because oF such issues. Do you just have to wait till the upgrade list becomes available and see if your position looks reasonable?
Mar 15, 2015 | 8:33 am
#2
Join Date: Aug 2005
Location: Chicago
Posts: 5,356
Is there any way to determine if an RUC has been coded correctly? I know this was a problem with SWUs where one did not get the right priority because oF such issues. Do you just have to wait till the upgrade list becomes available and see if your position looks reasonable?
Fortunately with RUCs (but not GUCs), you can at least check for yourself whether upgrade space has opened up -- do an advanced search for your route for fare class Y and check the "upgrade availability" link. If it says "upgrade available" then it should be possible for your RUC to clear, at which point you could call and ask them to look into it. If it says "upgrade eligible" then nothing has changed.
Mar 15, 2015 | 10:39 am
#4
Join Date: Jun 2005
Location: Huntsville, AL
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Posts: 8,052
Fortunately with RUCs (but not GUCs), you can at least check for yourself whether upgrade space has opened up -- do an advanced search for your route for fare class Y and check the "upgrade availability" link. If it says "upgrade available" then it should be possible for your RUC to clear, at which point you could call and ask them to look into it. If it says "upgrade eligible" then nothing has changed.
David
Mar 15, 2015 | 10:50 am
#5
Original Poster
Join Date: Jul 2012
Posts: 1,079
This is very helpful. Indeed mine has changed for the segment I requested an RUC to be applied, but not the return.
Mar 15, 2015 | 10:58 am
#6
Original Poster
Join Date: Jul 2012
Posts: 1,079
Also very interesting is that where one goes to select or change seats, there are now two duplicate outgoing segments, one of which says that you can only view seats. I have never seen that before. Maybe that represents the ticket waiting for an RUC upgrade.
Mar 15, 2015 | 1:21 pm
#7
Join Date: Feb 2013
Location: PHX
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Posts: 6,020
I thought it was a bug they would work out but it is still showing up currently.
Mar 15, 2015 | 2:12 pm
#8
Join Date: Feb 2013
Location: LAX
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