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-   Delta Air Lines | SkyMiles (https://www.flyertalk.com/forum/delta-air-lines-skymiles-665/)
-   -   DL Website Down (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1513134-dl-website-down.html)

rylan Oct 17, 2013 9:57 am

Got a database error when I tried logging in about an hour ago... been down since and now I see the Thurs June 27 maint message.

MSPeconomist Oct 17, 2013 9:59 am

I'm seeing the following:

Put the World on Mute, buy now (headphones, with a cool picture of three of them)

There's no way to log into my account, not even a place to enter my account number on what now seems to be the delta.dumb home page.

Maybe the mute message is because we've accused DL IT of being dumb too many times. I'm guilty!

FlySkyTeam Oct 17, 2013 10:03 am

I am still getting:

A MISSED CONNECTION

On Thursday, June 27, we will be performing system maintenance on delta.com beginning at 3am EDT. We expect this maintenance to last approximately one (1) hour. During this time you will be unable to access delta.com or many transactional areas of our mobile applications.

We apologize for any inconvenience.

rylan Oct 17, 2013 10:06 am

Somebody loaded the wrong punch cards into the mainframe?

atl runner Oct 17, 2013 10:06 am

Can't get on either--getting the June 27th message.

paulmoscow Oct 17, 2013 10:07 am

It half works (I'm able to search for awards,) but no matter what you do, in about 30 seconds it takes you to the front page.

MSPeconomist Oct 17, 2013 10:10 am


Originally Posted by paulmoscow (Post 21623297)
It half works (I'm able to search for awards,) but no matter what you do, in about 30 seconds it takes you to the front page.

How do you search for an award in 30 seconds? Or does delta.dumb just return NO now without bothering to check?

DeJar Oct 17, 2013 10:13 am

I called and they said this is the new face of delta.com. Seems they turned the whole site over to the team responsible for the awards booking engine.

jk

Live4Miles Oct 17, 2013 10:16 am

Marty McFly is going to fix it.....gonna go back in time.....

paulmoscow Oct 17, 2013 10:20 am


Originally Posted by MSPeconomist (Post 21623320)
How do you search for an award in 30 seconds?

Only when using my saved search history here: http://www.delta.com/awards/home.do?...ER_APPLICATION

And their timer resets itself when you navigate to another page :)

rylan Oct 17, 2013 10:22 am


Originally Posted by DeJar (Post 21623341)
I called and they said this is the new face of delta.com. Seems they turned the whole site over to the team responsible for the awards booking engine.

jk

I hear its the same team that designed the govt healthcare website too! :p

MSPeconomist Oct 17, 2013 10:23 am


Originally Posted by paulmoscow (Post 21623366)
Only when using my saved search history here: http://www.delta.com/awards/home.do?...ER_APPLICATION

And their timer resets itself when you navigate to another page :)

After 30 seconds, the page goes to a triple missed connection on June 27. Next it jumps to a homepage that says "Introducing the New Smart Travel Pack. Five extras to make your holiday travel more joyful. Buy"

ADDED. Now I'm down to just a double missed connection, still for an hour on June 27. Maybe DL IT is making progress.......

iAdam Oct 17, 2013 10:26 am


Originally Posted by rylan (Post 21623379)
I hear its the same team that designed the govt healthcare website too! :p

+1 :)

paulmoscow Oct 17, 2013 10:28 am

Just got a new message:

UNEXPECTED ERROR
We apologize for the inconvenience, but an unexpected error occurred. Please try your request again and if the problem persists, call the Delta Online Customer Support Desk at 1-888-750-3284 for assistance.

Message # 502

MSPeconomist Oct 17, 2013 10:29 am

Is it back? No, the homepage looks OK, but unexpected error #502 now. Doesn't DL realize that we have learned to expect errors by now?


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