Anyone else experiencing problems getting confirmation e-mail msgs?
Feb 23, 2013 | 9:41 pm
#1
Original Poster
Join Date: Jan 2008
Location: KATL
Programs: DL DM/2MM
Posts: 2,089
Anyone else experiencing problems getting confirmation e-mail msgs?
Just a quick check to see if anyone else is not receiving ticket purchase confirmation e-mails.
I purchased two tickets on Friday AM within 10 minutes of each other. Got a confirmation on the first but not the second.
Purchased another ticket this evening and also didn't receive an confirmation message.
My email address is correct in my profile, and I certainly didn't update it between the first two purchases.
Anyone else or is this just me?
I purchased two tickets on Friday AM within 10 minutes of each other. Got a confirmation on the first but not the second.
Purchased another ticket this evening and also didn't receive an confirmation message.
My email address is correct in my profile, and I certainly didn't update it between the first two purchases.
Anyone else or is this just me?
Feb 23, 2013 | 11:59 pm
#4
Join Date: Jul 2012
Posts: 1,079
Someone else probably got your confirmation email. I received someone else's confirmation recently. I was told by the agent when I called to inform them that their new system lets this happen if they are not careful about closing one client's account before taking another call. I can now, if I wish, alter that person's seating or even cancel their flight. I notified Delta but they have yet to respond to my email.
Feb 24, 2013 | 3:38 am
#5
Join Date: Aug 2012
Location: London
Programs: DL PM, BA Bronze, Avis Preferred
Posts: 851
I booked a SkyMiles ticket via the FO line on Wednesday, and never got the confirmation email. However, I also booked a ticket with cash the same day, and had to finish the purchase by phone, and received the confirmation email.