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-   Delta Air Lines | SkyMiles (https://www.flyertalk.com/forum/delta-air-lines-skymiles-665/)
-   -   Anyone else experiencing problems getting confirmation e-mail msgs? (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1441740-anyone-else-experiencing-problems-getting-confirmation-e-mail-msgs.html)

18sas Feb 23, 2013 9:41 pm

Anyone else experiencing problems getting confirmation e-mail msgs?
 
Just a quick check to see if anyone else is not receiving ticket purchase confirmation e-mails.

I purchased two tickets on Friday AM within 10 minutes of each other. Got a confirmation on the first but not the second.

Purchased another ticket this evening and also didn't receive an confirmation message.

My email address is correct in my profile, and I certainly didn't update it between the first two purchases.

Anyone else or is this just me?

MR_MAMA Feb 23, 2013 10:16 pm

Are you trips listed in my trips?

I booked a ticket about 30 minutes ago and received the receipt in about 3 minutes.

18sas Feb 23, 2013 10:27 pm

Yes, the purchases did go through and are listed in My Trips.

Since you received your messages, I guess this is just somehow isolated to me.

flyerslc Feb 23, 2013 11:59 pm


Originally Posted by 18sas (Post 20306078)
Yes, the purchases did go through and are listed in My Trips.

Since you received your messages, I guess this is just somehow isolated to me.

Someone else probably got your confirmation email. I received someone else's confirmation recently. I was told by the agent when I called to inform them that their new system lets this happen if they are not careful about closing one client's account before taking another call. I can now, if I wish, alter that person's seating or even cancel their flight. I notified Delta but they have yet to respond to my email.

PDXNRTLHR Feb 24, 2013 3:38 am

I booked a SkyMiles ticket via the FO line on Wednesday, and never got the confirmation email. However, I also booked a ticket with cash the same day, and had to finish the purchase by phone, and received the confirmation email.


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