Another strange web error - extra miles
Jan 8, 2013 | 5:48 pm
#1
Original Poster
Join Date: Oct 2003
Location: DTW
Programs: DM MM
Posts: 184
Another strange web error - extra miles
Got the e-mail saying I got the 500 mile middle seat bonus for Monday, was on the web site and saw 7500 miles listed as NONSTOP NYC MILES. Looked at the detail and there is the 500 middle seat bonus and 2000 for NYC for a total of 7500
I have not been to NYC in over a year.
I have not been to NYC in over a year.
Jan 8, 2013 | 6:01 pm
#2
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Hmmmm. . . . 2000 + 500 = 7500.
I've never never heard of DL arithmetic working IN OUR FAVOR before!
I hope your posting it here doesn't cost ya!
I've never never heard of DL arithmetic working IN OUR FAVOR before!
I hope your posting it here doesn't cost ya!
Last edited by davetravels; Jan 8, 2013 at 6:42 pm Reason: typo
Jan 8, 2013 | 6:36 pm
#3
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Join Date: Oct 2003
Location: DTW
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Posts: 184
Thought about that as I was doing the screen shot, then figured that the FT gang would get more comedy out of seeing this then the 7K miles I might lose, that was never really mine anyway. Now if it was a 75K mistake .......
Last edited by RoadGame; Jan 8, 2013 at 6:37 pm Reason: sp
Jan 8, 2013 | 9:00 pm
#4
Join Date: Jun 2011
Location: San Jose, CA
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The IT glitch today must have switched the award ticket pricing engine with the mileage calculator. That sort of addition is normally used for international award tickets 
Jan 8, 2013 | 10:22 pm
#7
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No such luck for me, but yesterday's flight miles did post within the last few hours. Maybe delta.dumb is smart enough to know that I didn't also fly a NYC nonstop on the same day.
Jan 9, 2013 | 8:14 am
#9
Join Date: Nov 2007
Location: halfway between JFK and LGA
Posts: 976
Got the e-mail saying I got the 500 mile middle seat bonus for Monday, was on the web site and saw 7500 miles listed as NONSTOP NYC MILES. Looked at the detail and there is the 500 middle seat bonus and 2000 for NYC for a total of 7500 I have not been to NYC in over a year.
I have not been to NYC in over a year.
Jan 9, 2013 | 4:50 pm
#12
Join Date: Jul 2011
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Posts: 60
Yes, I did. BTW, do you always get 500 if you pick middle seat or is it random?
While we strive to give our most loyal customers our best seats, unfortunately, that's not always possible. To thank you for your flexibility and understanding, we've credited 500 miles to your SkyMiles account.
While we strive to give our most loyal customers our best seats, unfortunately, that's not always possible. To thank you for your flexibility and understanding, we've credited 500 miles to your SkyMiles account.
Last edited by dongrilla; Jan 9, 2013 at 6:05 pm
Jan 9, 2013 | 7:07 pm
#13
Join Date: Nov 2007
Location: halfway between JFK and LGA
Posts: 976
Yes, I did. BTW, do you always get 500 if you pick middle seat or is it random?
While we strive to give our most loyal customers our best seats, unfortunately, that's not always possible. To thank you for your flexibility and understanding, we've credited 500 miles to your SkyMiles account.
While we strive to give our most loyal customers our best seats, unfortunately, that's not always possible. To thank you for your flexibility and understanding, we've credited 500 miles to your SkyMiles account.
anyway, i got the email and logged in to see if the miles were there. i found the line item for 7500 miles. i clicked 'Details' and saw an entry for 2000 'Nonstop NYC Miles' and an entry for 500 'MIDDLE SEAT 500 BONUS MI'. how this adds up to 7500, i am not sure, but for the cost of my award flight to OGG i'll take back whatever they will give me.
Jan 9, 2013 | 7:10 pm
#14
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Yes, I did. BTW, do you always get 500 if you pick middle seat or is it random?
While we strive to give our most loyal customers our best seats, unfortunately, that's not always possible. To thank you for your flexibility and understanding, we've credited 500 miles to your SkyMiles account.
While we strive to give our most loyal customers our best seats, unfortunately, that's not always possible. To thank you for your flexibility and understanding, we've credited 500 miles to your SkyMiles account.