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Another strange web error - extra miles
Got the e-mail saying I got the 500 mile middle seat bonus for Monday, was on the web site and saw 7500 miles listed as NONSTOP NYC MILES. Looked at the detail and there is the 500 middle seat bonus and 2000 for NYC for a total of 7500:confused: I have not been to NYC in over a year.
http://www.flyertalk.com/forum/membe...-nyc-miles.jpg |
Hmmmm. . . . 2000 + 500 = 7500.
I've never never heard of DL arithmetic working IN OUR FAVOR before! :p I hope your posting it here doesn't cost ya! |
Originally Posted by davetravels
(Post 20005961)
I hope your posting it here doesn't cost ya!
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The IT glitch today must have switched the award ticket pricing engine with the mileage calculator. That sort of addition is normally used for international award tickets ;)
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What is / was the "NONSTOP NYC MILES" promo?
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+1, I too see 7500 miles posted today.
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No such luck for me, but yesterday's flight miles did post within the last few hours. Maybe delta.dumb is smart enough to know that I didn't also fly a NYC nonstop on the same day.
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Originally Posted by dongrilla
(Post 20007208)
+1, I too see 7500 miles posted today.
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Originally Posted by RoadGame
(Post 20005884)
Got the e-mail saying I got the 500 mile middle seat bonus for Monday, was on the web site and saw 7500 miles listed as NONSTOP NYC MILES. Looked at the detail and there is the 500 middle seat bonus and 2000 for NYC for a total of 7500:confused: I have not been to NYC in over a year.
http://www.flyertalk.com/forum/membe...-nyc-miles.jpg |
Same for me!
Flew Monday morning ATL-EWR ... DM stuck in middle EC seat. Got usual 500 mile email but then checked and got bonus |
Customer Service has borrowed software from Rev Mgt and now predicts who will complain before they do, and posts the miles accordingly.
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Originally Posted by RoadGame
(Post 20007536)
Did you also have a middle seat bonus prompt it?
While we strive to give our most loyal customers our best seats, unfortunately, that's not always possible. To thank you for your flexibility and understanding, we've credited 500 miles to your SkyMiles account. |
Originally Posted by dongrilla
(Post 20013564)
Yes, I did. BTW, do you always get 500 if you pick middle seat or is it random?
While we strive to give our most loyal customers our best seats, unfortunately, that's not always possible. To thank you for your flexibility and understanding, we've credited 500 miles to your SkyMiles account. anyway, i got the email and logged in to see if the miles were there. i found the line item for 7500 miles. i clicked 'Details' and saw an entry for 2000 'Nonstop NYC Miles' and an entry for 500 'MIDDLE SEAT 500 BONUS MI'. how this adds up to 7500, i am not sure, but for the cost of my award flight to OGG i'll take back whatever they will give me. |
Originally Posted by dongrilla
(Post 20013564)
Yes, I did. BTW, do you always get 500 if you pick middle seat or is it random?
While we strive to give our most loyal customers our best seats, unfortunately, that's not always possible. To thank you for your flexibility and understanding, we've credited 500 miles to your SkyMiles account. |
Is the middle seat 500 miles bonus only for GM/DM/PM members? Or do FOs (like me :p) and kettles get it too?
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