Originally Posted by
dongrilla
Yes, I did. BTW, do you always get 500 if you pick middle seat or is it random?
While we strive to give our most loyal customers our best seats, unfortunately, that's not always possible. To thank you for your flexibility and understanding, we've credited 500 miles to your SkyMiles account.
in my situation, i was moved from an EC aisle seat on an OGG-LAX (award) flight to a middle seat in standard economy after an equipment change from one crappy 757 to another crappy 757 changed the number of EC seats on the plane. (there's a separate thread on the crappiness of delta's west coast to hawaii fleet, if you're interested).
anyway, i got the email and logged in to see if the miles were there. i found the line item for 7500 miles. i clicked 'Details' and saw an entry for 2000 'Nonstop NYC Miles' and an entry for 500 'MIDDLE SEAT 500 BONUS MI'. how this adds up to 7500, i am not sure, but for the cost of my award flight to OGG i'll take back whatever they will give me.