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Is it just me or did some award levels recently change?

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Is it just me or did some award levels recently change?

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Old Sep 4, 2012, 12:16 pm
  #31  
 
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good blog post on FT and good catch by OP

So they lower the amount of miles you can earn on private and net fares, and now this...what is next???
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Old Sep 4, 2012, 1:53 pm
  #32  
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This is yet another example of Delta's loyalty team making changes without the courtesy of a note/post here on FT... or even via email, their blog or delta.dumb.

How is the terse relationship between FT and Delta's Loyalty team supposed to improve if they keep doing this kind of thing? (I'm talking about how it was communicated not even the changes themselves.)

Honesty, integrity, and mutual respect does not apply to the loyalty team?
itsaboutthejourney is offline  
Old Sep 4, 2012, 1:58 pm
  #33  
 
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Excellent response to UA

Didn't UA just come out with an ad campaign on how they have the best low award availability of any legacy carrier ?

Perhaps the increase by DL was an ingenious and clever counter attack. They can now claim to have the highest award mileage requirements of any legacy airline.

Brilliant. Simply brilliant !
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Old Sep 4, 2012, 2:03 pm
  #34  
 
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Originally Posted by itsaboutthejourney
This is yet another example of Delta's loyalty team making changes without the courtesy of a note/post here on FT... or even via email, their blog or delta.dumb.

How is the terse relationship between FT and Delta's Loyalty team supposed to improve if they keep doing this kind of thing? (I'm talking about how it was communicated not even the changes themselves.)

Honesty, integrity, and mutual respect does not apply to the loyalty team?
The fact that they didn't update FT on the changes does bug me but from what I can tell they didn't update anyone of these changes in advance. Really seems very sneaky to me and I suspect as other have said up thread, this is a test to see what else they can get away with. Just a bad way to do business but they know that a large majority of their customers will likely not even notice.
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Old Sep 4, 2012, 2:04 pm
  #35  
 
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Originally Posted by mtkeller
Low didn't change, it's medium that's been reported to go up.
This shouldn't affect a lot of people at all since there's an abundance of low awards out there... No wonder Delta didn't announce it.
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Old Sep 4, 2012, 2:04 pm
  #36  
 
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Sadly not just an inadvertent lack of communication, but a deliberate decision not to inform.

Poor form.
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Old Sep 4, 2012, 2:08 pm
  #37  
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Originally Posted by LGANightOwl
This shouldn't affect a lot of people at all since there's an abundance of low awards out there... No wonder Delta didn't announce it.
Are you serious? Or did you forget to add that this applies to those who book domestic tickets 2 days before departure?
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Old Sep 4, 2012, 2:15 pm
  #38  
 
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Originally Posted by UA Fan
Where are the DL apologists?
SkyMiles Terms and Conditions

Here is a quote:

Delta and its program partners reserve the right to change program rules, benefits, regulations, Travel Awards, fees, mileage Award levels, and special offers at any time without notice.
Not that I agree, I figured someone better play the part of the apologist and say they can do whatever they please and are perfect and anyone who disagrees is stupid.
james318 is offline  
Old Sep 4, 2012, 4:42 pm
  #39  
 
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We should send in complaints and get 20K skypesos to make up the difference
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Old Sep 4, 2012, 5:11 pm
  #40  
 
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This is indeed an unpublished change with no communication from DL.

All changes:

Between US & Europe, Y
Mid (Prev) = 45,000
Mid (New) = 47,500
Peak (Prev) = 62,500
Peak (New) = 65,000

Between US & Caribbean, Y
Mid (Prev) = 25,000
Mid (New) = 27,500
Peak (Prev) = 35,000
Peak (New) = 37,500

Between US & Mexico, Y
Mid (Prev) = 25,000
Mid (New) = 27,500
Peak (Prev) = 35,000
Peak (New) = 37,500

Between US & Southern S. America, Y
Mid (Prev) = 45,000
Mid (New) = 47,500
Peak (Prev) = 62,500
Peak (New) = 65,000

Between US & SE Asia, J
Peak (Prev) = 185,000
Peak (New) = 175,000
(YES, a decrease!)

These changes were effective 01 SEP 2012.
LedgeT is offline  
Old Sep 4, 2012, 5:41 pm
  #41  
 
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Originally Posted by UA Fan
Where are the DL apologists?
Paging bubbashow.
blug is offline  
Old Sep 4, 2012, 6:17 pm
  #42  
 
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Originally Posted by LedgeT

Between US & SE Asia, J
Peak (Prev) = 185,000
Peak (New) = 175,000
(YES, a decrease!)

These changes were effective 01 SEP 2012.
Sorry but you should have posted this! They made a mistake not raising it and you just informed them. It was supposed to be 195,000
hnewman is offline  
Old Sep 4, 2012, 6:22 pm
  #43  
 
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Originally Posted by twoner32
good blog post on FT and good catch by OP

So they lower the amount of miles you can earn on private and net fares, and now this...what is next???
I'm afraid to find out!
84fiero is offline  
Old Sep 4, 2012, 6:46 pm
  #44  
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Originally Posted by 84fiero
I'm afraid to find out!
We may know something by 11:59 PM on Feb 28.
davetravels is offline  
Old Sep 4, 2012, 7:15 pm
  #45  
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Originally Posted by Canarsie
The changes in the Delta Air Lines SkyMiles award redemption charts are highlighted here.
Brings back memories. Perhaps we will yet hear from DL management: "Hopefully, this helps to clarify some of your questions. This policy change was not an easy decision but it was the right one."

(Thanks for the link.)
StayingHomeIsBetter is offline  


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