Gate Agent Shenanigans
Aug 5, 2012, 7:16 pm
#46
Join Date: Jun 2004
Location: ATL
Programs: Delta PlM, 1M
Posts: 6,366
When the GA decided to release, they could have had many verbal requests for seats to worry about. Family asking to sit together, pax asking to get out of rear middle hell, pax asking ...
There is no prioritized wait list for this. The GA just makes do. I seriously doubt ther are any rules.
As to "what was right", note that the orriginal GA action would have worked out better (with the redcoat override, some other deserving pax got sent to the back).
The GA has to worry about what is right for all, with many unkowns.
Aug 5, 2012, 7:34 pm
#47
Join Date: Oct 2008
Location: TPA & ATL
Programs: DL PM, USLess air & HHoners
Posts: 1,237
Aug 5, 2012, 8:28 pm
#48
Original Poster
Join Date: May 2012
Posts: 240
Most of my flights are 1-2 hour flights so with this attitude, I should just not worry about the benefits and perks my loyalty to Delta is supposed to give me?
Not trying to turn this thread political and I know it's a bit of a stretch as far as comparisons go, but it's this attitude (it's just an hour, it's just a seat, etc) is why we in America are slowly losing our basic rights. We have become too complacent and accepting the little by little of our rights being eroded.
Aug 5, 2012, 9:14 pm
#49
Join Date: Nov 2002
Location: MSP; SM with status & many BIS miles
Programs: AA, WN & many Hotels... avoids UA like the plague!
Posts: 1,019
You are correct the assumptions hold no bearing if you actually know from talking with the GA, the FA, seeing the spil or talking to the passengers that none of them were SM status, high fare class, in special needs or something else than what was stated, otherwise assumptions invite other assumptions particular it seems when sheena is mentioned.
Aug 6, 2012, 7:11 am
#51
Join Date: Jan 2001
Posts: 1,877
Edited to remove comment about contacting DL. You raised an issue, and it was resolved at the local level.
Aug 6, 2012, 7:54 am
#54
FlyerTalk Evangelist
Join Date: Nov 2007
Location: Denver DEN-APA
Programs: AF Platinum, EK Gold, AA EXP, UA 1K, Hyatt Globalist
Posts: 21,650
Just stumbled on this thread while on the "john" this morning, which somehow seems entirely appropriate. 
Seriously, I can believe all the love for DL and Sheena here. OP was absolutely correct. So this was only ATL-SDF. Next time that GA will be working ATL-SEA or ATL-SFO. Calling a Red Coat and embarrassing the GA will pretty much end that GA's rogue tendencies.
Seriously, I can believe all the love for DL and Sheena here. OP was absolutely correct. So this was only ATL-SDF. Next time that GA will be working ATL-SEA or ATL-SFO. Calling a Red Coat and embarrassing the GA will pretty much end that GA's rogue tendencies.
Aug 6, 2012, 9:58 am
#55
Suspended
Join Date: Dec 2009
Location: HKG
Programs: DL FO, UA, AA, AsiaMiles, SPG, HHonors
Posts: 7,982
Yes, that's right I said it, he was entitled to the UG under DL's rules. He was #1 on the list and the seat was available.
Not everyone who fights mistreatment is a DYKWIA. Learn the difference; people might start to respect you.
Aug 6, 2012, 10:02 am
#56
Suspended
Join Date: Dec 2009
Location: HKG
Programs: DL FO, UA, AA, AsiaMiles, SPG, HHonors
Posts: 7,982
Had you in stitches? Your easily amused.
Most of my flights are 1-2 hour flights so with this attitude, I should just not worry about the benefits and perks my loyalty to Delta is supposed to give me?
Not trying to turn this thread political and I know it's a bit of a stretch as far as comparisons go, but it's this attitude (it's just an hour, it's just a seat, etc) is why we in America are slowly losing our basic rights. We have become too complacent and accepting the little by little of our rights being eroded.
Most of my flights are 1-2 hour flights so with this attitude, I should just not worry about the benefits and perks my loyalty to Delta is supposed to give me?
Not trying to turn this thread political and I know it's a bit of a stretch as far as comparisons go, but it's this attitude (it's just an hour, it's just a seat, etc) is why we in America are slowly losing our basic rights. We have become too complacent and accepting the little by little of our rights being eroded.
Ignore these people trying to berate you. You were 100% in the right. Let others accept getting screwed if they don't mind. You know the rules and you're only asking for what you're entitled to. I commend you.
Aug 8, 2012, 3:28 pm
#58
Join Date: May 2011
Location: NYC
Programs: DL PM. 1MM
Posts: 2,046
Somewhat off topic, but did you consider taking the Groome shuttle from Columbus instead of driving? Just curious since I haven't had to use them yet, but I may need to in the future if one of my CSG-ATL flights gets cancelled.
And along those lines, how often in your experience has CSG-ATL been cancelled? Happened to my girlfriend once but hasn't yet to me (I live in MI and fly to CSG to visit her).
And along those lines, how often in your experience has CSG-ATL been cancelled? Happened to my girlfriend once but hasn't yet to me (I live in MI and fly to CSG to visit her).
If DL cancelled your flight, they should have been responsible for getting you to ATL to make your connecting flight. Did they offer or did you prefer to drive versus a shuttle? I frequently fly the ATL-CHA route and those CR2's are consistently delayed due to Mech issues and Delta has a shuttle van on standby during airport hours to ensure pax who need to get to ATL are put on the shuttle. Happened to me just a few weeks ago when half the flights CHA-ATL were cancelled (usually it's the same metal running back and forth CHA-ATL-CHA hourly).