Delta Prefered seats out of control
#106
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
#107
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
And how would you even know how others get into F? Granted, I've had people tell me that they had never been in F before and weren't sure how they got there, but how do you not know that every flight you've been on in the past year didn't have people randomly assigned to F?
Honestly, I wish I had enough free time to worry about what others get, but am thankful that even if I did, I wouldn't.
Last edited by CJKatl; Feb 25, 2013 at 11:30 am
#108
Suspended
Join Date: Sep 2012
Programs: DL FO/KM, AA PLT
Posts: 2,594
There are many ways to "pay" for the seat, and miles, status, airline employee perk, etc are all legitimate forms of payment.
But if someone randomly gets upgraded to preferred, EC, or F, then indeed I feel it is "unfair" to those who paid for it or legitimately earned it, even though it may be common practice on many airlines.
But if someone randomly gets upgraded to preferred, EC, or F, then indeed I feel it is "unfair" to those who paid for it or legitimately earned it, even though it may be common practice on many airlines.
Those of us who pay in advance pay for the comfort of not having to worry and knowing that we'll receive what we pay. To some of us, that comfort is worth paying for. You either understand it or you don't. No further amount of explanation will make a difference.
I've seen flight attendants speak up to prevent passengers from moving up to EC from regular Economy seats. Of course, if a passenger is sneaky enough, they can do it without getting caught.
#109
Suspended
Join Date: Dec 2009
Location: HKG
Programs: DL FO, UA, AA, AsiaMiles, SPG, HHonors
Posts: 7,982
There are many ways to "pay" for the seat, and miles, status, airline employee perk, etc are all legitimate forms of payment.
But if someone randomly gets upgraded to preferred, EC, or F, then indeed I feel it is "unfair" to those who paid for it or legitimately earned it, even though it may be common practice on many airlines.
Which is why some airlines like SQ almost NEVER upgrade people for free, even for ops reasons. It devalues the product for those who pay for it, and increases expectations for "free" upgrades and thereby potentially dilutes revenue too.
Note that I am not suggesting those who paid should be compensated or refunded except perhaps in egregious situations. But I was just curious as to how Delta would handle the more subtle preferred seating freebie situation.
Also, is there any mechanism in place to prevent people from moving from non-preferred seats to preferred seats on light flights?
But if someone randomly gets upgraded to preferred, EC, or F, then indeed I feel it is "unfair" to those who paid for it or legitimately earned it, even though it may be common practice on many airlines.
Which is why some airlines like SQ almost NEVER upgrade people for free, even for ops reasons. It devalues the product for those who pay for it, and increases expectations for "free" upgrades and thereby potentially dilutes revenue too.
Note that I am not suggesting those who paid should be compensated or refunded except perhaps in egregious situations. But I was just curious as to how Delta would handle the more subtle preferred seating freebie situation.
Also, is there any mechanism in place to prevent people from moving from non-preferred seats to preferred seats on light flights?
FAs are supposed to keep people from moving from regular economy to EC and they usually do a good job of this. They are of course supposed to keep Y pax out of F/J and are very good at that. Nothing prevents people from moving around within their cabin though. If a person is assigned the middle but the aisle in the same row is empty and it is a preferred seat the middle can move there and nobody will do anything about it. It's not a big deal.
#110
Suspended
Join Date: Sep 2012
Programs: DL FO/KM, AA PLT
Posts: 2,594
Again people who legitimately get into preferred seats / EC / BC / F pay for that privilege, and for the exclusivity of that experience that isn't marketed as being available for free. They expect that there is a certain value to what they are paying for, and that value does not get diluted or distributed for free.
People need to stop worrying about "what others get" and worry about what they get. As long as you got what you paid for, you have no argument about what's "fair". The only complaint someone should have about something "not being fair" is if they don't get what they pay for.
#111
Join Date: Apr 2001
Programs: Emirates Gold, SQ Gold, Jet Airways Gold, BA Silver, Qatar Silver, Starwood Lifetime Gold
Posts: 1,167
I guess they would be abused, personally attacked, and mocked on this forum too.
#112
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
They just dont overall coach by as much, I assume they are willing to take more risk on no-shows in coach. Op upgrades are RARE, even if you are top level elite PPS. And they actually state the reason is they do not want to dilute the premium experience.
I guess they would be abused, personally attacked, and mocked on this forum too.
I guess they would be abused, personally attacked, and mocked on this forum too.
You have not been abused, personally attacked or mocked. You have been asked to explain your elitist point of view. Again, exactly how does the fact that others who didn't pay are put in F impact your experience? How is having a full F cabin anything different than what you expected when you purchased your ticket? Why does it matter how the others in the F cabin were placed there?
#113
Suspended
Join Date: Dec 2009
Location: HKG
Programs: DL FO, UA, AA, AsiaMiles, SPG, HHonors
Posts: 7,982
They just dont overall coach by as much, I assume they are willing to take more risk on no-shows in coach. Op upgrades are RARE, even if you are top level elite PPS. And they actually state the reason is they do not want to dilute the premium experience.
I guess they would be abused, personally attacked, and mocked on this forum too.
I guess they would be abused, personally attacked, and mocked on this forum too.
#114
Join Date: Jul 2006
Location: Portland, OR
Programs: DL MM Gold
Posts: 1,676
Agreed. I swear sometimes people come across that the SIGHT of others in THEIR cabin ruins the expected solitude. As if an empty vista devoid of fellow travelers was part of the ultimate airplane experience.
Only in a private jet, maybe. Otherwise you have to share the cabin air, lavs, and sightlines with others.
Only in a private jet, maybe. Otherwise you have to share the cabin air, lavs, and sightlines with others.
#115
Join Date: May 2011
Location: Minneapolis, originally from Cincinnati
Programs: Diamond with Delta, Hyatt and Hilton. 2 MM and Plat with America (thank you citi:))
Posts: 2,345
Are you talking domestic or international? Or have you switched? I've received an International Op-Up before, so I know that it does happen. Y was oversold, I was on a SM ticket and they put me in Row 8. Should someone have been left in ATL when there was an empty seat in F?
You have not been abused, personally attacked or mocked. You have been asked to explain your elitist point of view. Again, exactly how does the fact that others who didn't pay are put in F impact your experience? How is having a full F cabin anything different than what you expected when you purchased your ticket? Why does it matter how the others in the F cabin were placed there?
You have not been abused, personally attacked or mocked. You have been asked to explain your elitist point of view. Again, exactly how does the fact that others who didn't pay are put in F impact your experience? How is having a full F cabin anything different than what you expected when you purchased your ticket? Why does it matter how the others in the F cabin were placed there?
If people on here are upset over op-ups, I wonder how they feel about NRSA's and their family and friends sitting in J for free. I would rather see an op-up go to a DM on a paid ticket who flies 125,000+ miles a year than a family member of a NRSA.
#116
Join Date: Jan 2010
Programs: AA Plat 2MM/UA G MM/DL MM DM 2015/BA Silver/Hyatt Diamond
Posts: 3,103
I honestly dont think that SANKAPs took issue with op ups - but rather with the idea that just because a "better" seat is empty it is OK to move to it when the airline explicitly differentiates the seats by charging extra. This applies to a Y to EC or a Y to FC switch.
I much prefer an empty seat next to me, thank you very much, especially in long-haul coach. In your world it apparently would be OK for 42 E to sit in 15B even though 15B is a $59 upcharge? How does this work for you at the ballgame? Ever try to move from Row 42 right field bleachers to Row 1 behind the home team dugout?
WECBEC.
#117
Suspended
Join Date: Sep 2012
Programs: DL FO/KM, AA PLT
Posts: 2,594
Seems like a simple question for which Sankaps could provide a simple answer based on his/her own reasoning in the thread. I just want to him/her to defend that reasoning and see if they really believe it - would Sankaps be willing to miss important events rather than take an "OpUp" out of "respect for the atmosphere that those in F have paid for".
#118
Join Date: Nov 2004
Location: Nashville
Programs: DL DM 3 MM AA PLAT HH Lifetime Diamond Marriott Plat AMB lifetime titanium Hertz PC
Posts: 6,187
Agreed. I swear sometimes people come across that the SIGHT of others in THEIR cabin ruins the expected solitude. As if an empty vista devoid of fellow travelers was part of the ultimate airplane experience.
Only in a private jet, maybe. Otherwise you have to share the cabin air, lavs, and sightlines with others.
Only in a private jet, maybe. Otherwise you have to share the cabin air, lavs, and sightlines with others.
#120
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
...I honestly dont think that SANKAPs took issue with op ups - but rather with the idea that just because a "better" seat is empty it is OK to move to it when the airline explicitly differentiates the seats by charging extra. This applies to a Y to EC or a Y to FC switch....
Another preferred seat question: What happens if there are more pax than non-preferred seats? IE where they have no choice but to put pax for free into the preferred seats because those are the only seats left to assign? Wouldn't that be unfair to those who paid to be in a preferred seat? How do they handle such situations?
Last edited by CJKatl; Feb 26, 2013 at 5:46 am