“Do You Know Who I Am?”: The Definitive Thread of DYKWIA Stories
Aug 6, 2018, 11:56 am
#9182
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Also, whoever said earlier that CLEAR only works for domestic flights is not correct. I've used CLEAR many times to clear security when starting an international trip. Being able to use it when re-clearing security after customs/immigration when returning to the US is a different story and mainly depends on whether you can physically get to a TSA checkpoint that has a CLEAR line/kiosk.
Aug 6, 2018, 12:49 pm
#9183
Suspended
Join Date: Nov 2010
Location: MEM
Programs: Starbucks Green Card
Posts: 5,431
At some point we should move this discussion over to the CLEAR thread, but I completely agree here. CLEAR is great for security, but it's pointless at the SkyClub. I don't really understand how the readers are so fast at the security kiosks, but so slow in the SCs when they're theoretically using the same technology.
Aug 6, 2018, 2:31 pm
#9184
Join Date: Mar 2015
Location: Home
Posts: 469
the speed of the scanner is absolutely meaningless when it comes to the value of clear. The value is 100% in cutting the line. FWIW I don't find the scanners in the security checkpoints to be that much faster than the ones in the clubs, but the ones in the clubs seem to be much more error prone.
At a checkpoint, the scanner just has to get response from CLEAR server as to your membership in the program.
Where as at Skyclub it has to pass on details to Delta IT and wait to get the results in terms of your eligibility for SC such as medallion level, paid membership etc.
Aug 6, 2018, 2:36 pm
#9185
Join Date: Jan 2017
Location: LAN
Programs: DL Skymiles, AF/KL Flying Blue
Posts: 304
Kind of a DYKWIA story, but it happened in EWR. Can I tell it here?
On the Sky Train between terminals. A stout woman with two kids and a GIGANTIC piece of luggage enters the car. These cars at EWR have small compartments. We already have a lot of people in there, so it's really tight. We get to the next stop. We all have to get out--EXCEPT giant suitcase lady. Several of us look at her meaningfully. She says to her kids, "OK, we have to let the other people out." And they stand there, completely blocking the exit, since they were last in. I say to her, "I think you're going to have to step out so that we can all get out." She and the kids comply--leaving giant suitcase blocking the middle of the car. She's smiling like she's done everyone a favor, and we're trying to figure out how to exit before the doors close.
I squeeze past this mammoth bag, and as I'm at the door, grab the bag and lift it out, saying, "Here, I'll put this back in for you when everyone's out." Giant suitcase lady glares at me and snaps, "I DON'T want my bag removed!" I've been up 20 hours at this point--I look at her (as everyone is pouting out of the car finally) and say, "Nobody can get out because of your bag--don't worry, I'll put it back for you." Which I promptly did. Ticked off at her, I say as I leave, "I'm just trying to be helpful." She finally seemed to have realized what was going on.
She's probably reporting ME as a DYKWIA somewhere.
On the Sky Train between terminals. A stout woman with two kids and a GIGANTIC piece of luggage enters the car. These cars at EWR have small compartments. We already have a lot of people in there, so it's really tight. We get to the next stop. We all have to get out--EXCEPT giant suitcase lady. Several of us look at her meaningfully. She says to her kids, "OK, we have to let the other people out." And they stand there, completely blocking the exit, since they were last in. I say to her, "I think you're going to have to step out so that we can all get out." She and the kids comply--leaving giant suitcase blocking the middle of the car. She's smiling like she's done everyone a favor, and we're trying to figure out how to exit before the doors close.
I squeeze past this mammoth bag, and as I'm at the door, grab the bag and lift it out, saying, "Here, I'll put this back in for you when everyone's out." Giant suitcase lady glares at me and snaps, "I DON'T want my bag removed!" I've been up 20 hours at this point--I look at her (as everyone is pouting out of the car finally) and say, "Nobody can get out because of your bag--don't worry, I'll put it back for you." Which I promptly did. Ticked off at her, I say as I leave, "I'm just trying to be helpful." She finally seemed to have realized what was going on.
She's probably reporting ME as a DYKWIA somewhere.
Aug 6, 2018, 2:59 pm
#9186
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
That would make sense.
At a checkpoint, the scanner just has to get response from CLEAR server as to your membership in the program.
Where as at Skyclub it has to pass on details to Delta IT and wait to get the results in terms of your eligibility for SC such as medallion level, paid membership etc.
At a checkpoint, the scanner just has to get response from CLEAR server as to your membership in the program.
Where as at Skyclub it has to pass on details to Delta IT and wait to get the results in terms of your eligibility for SC such as medallion level, paid membership etc.
I've had a 50/50 rate getting Clear to work at the clubs. For me anyway holding your hand at the wrong angle means it misreads.
Aug 6, 2018, 3:03 pm
#9187
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,319
Aren't they testing using Clear instead of a BP at some gates in ATL or JFK? Curious how well that will work considering how awful it is at the club's.
I've had a 50/50 rate getting Clear to work at the clubs. For me anyway holding your hand at the wrong angle means it misreads.
I've had a 50/50 rate getting Clear to work at the clubs. For me anyway holding your hand at the wrong angle means it misreads.
Aug 6, 2018, 3:16 pm
#9188
Suspended
Join Date: Nov 2010
Location: MEM
Programs: Starbucks Green Card
Posts: 5,431
That would make sense.
At a checkpoint, the scanner just has to get response from CLEAR server as to your membership in the program.
Where as at Skyclub it has to pass on details to Delta IT and wait to get the results in terms of your eligibility for SC such as medallion level, paid membership etc.
At a checkpoint, the scanner just has to get response from CLEAR server as to your membership in the program.
Where as at Skyclub it has to pass on details to Delta IT and wait to get the results in terms of your eligibility for SC such as medallion level, paid membership etc.
The errors seem to come from the fact that the pad used is smaller than the one at the security kiosks, and there's no screen that gives the user feedback as to how his/her fingers are being read.
Aug 6, 2018, 6:10 pm
#9189
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Honestly I tried the SC scanners twice and it was so clunky both times I haven't tried/paid attention to them again.
Aug 6, 2018, 7:38 pm
#9190
Join Date: Sep 2006
Location: Santo Domingo, Dom. Rep. / Washington, DC
Programs: AA PPro/DL PLT, PPass, Marriott / Hilton Gold, JetBlue Mosaic, Hertz Presidents Circle, Amex Plat
Posts: 4,630
I’ve tried twice and it just holds the line as the system is really slow, so I gave up in favor of letting the GAs expedite the boarding process and also to avoid any potential DYKWIA yelling at me.
Aug 9, 2018, 12:03 pm
#9191
In memoriam
Join Date: Dec 2001
Programs: DL 2MM, AA MM, DL Sky Club Life, AA Admirals Club Life, Hilton Gold Life
Posts: 1,732
Overheard in SC
Passenger on phone with Delta rep for re-booking after realizing that late departing flight would mis-connect
...... thanks you've been a great help now is that a FC seat? (no, nothing available, all booked)
....I have 6 million ,miles on Delta can you put somebody off? (sorry I can't)
... just asking
Passenger on phone with Delta rep for re-booking after realizing that late departing flight would mis-connect
...... thanks you've been a great help now is that a FC seat? (no, nothing available, all booked)
....I have 6 million ,miles on Delta can you put somebody off? (sorry I can't)
... just asking
Aug 10, 2018, 3:25 am
#9192
Suspended
Join Date: Nov 2010
Location: Paris, Chicago, Rome, London, St John
Programs: DeltaPrivateJet, Ritz PP, Delta 4 million miler - Flying Colonel; AA Exec Plat (3 million + USAir)
Posts: 796
Overheard in SC
Passenger on phone with Delta rep for re-booking after realizing that late departing flight would mis-connect
...... thanks you've been a great help now is that a FC seat? (no, nothing available, all booked)
....I have 6 million ,miles on Delta can you put somebody off? (sorry I can't)
... just asking
Passenger on phone with Delta rep for re-booking after realizing that late departing flight would mis-connect
...... thanks you've been a great help now is that a FC seat? (no, nothing available, all booked)
....I have 6 million ,miles on Delta can you put somebody off? (sorry I can't)
... just asking
United will.
I got my millions on Delta in chicago and United gave me a free first class ticket to "try them" Sitting in my seat and they tried to bounce me for one of their elite.
Aug 10, 2018, 8:10 am
#9193
Join Date: Sep 2013
Location: MSN
Programs: AA, BAEC Gold
Posts: 3,929
Not quite as bad but we were trying Delta for the first time in about 30 years and they bumped us from paid First to Delta Comfort. The local staff were unable to explain why we had been bumped but at least we were on the flight and we found that there wasn't much in it on that RJ if you got the first row of DC.
Aug 10, 2018, 10:03 am
#9194
Join Date: Apr 2015
Posts: 110
Not quite as bad but we were trying Delta for the first time in about 30 years and they bumped us from paid First to Delta Comfort. The local staff were unable to explain why we had been bumped but at least we were on the flight and we found that there wasn't much in it on that RJ if you got the first row of DC.
there was no delta comfort 30 years ago.