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First Class Monetization, or FCM: The Definitive Thread

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First Class Monetization, or FCM: The Definitive Thread

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Old Mar 19, 2013, 1:05 pm
  #1321  
 
Join Date: Jun 2011
Location: San Jose, CA
Programs: DL DM, HH Gold, SPG Gold, Hyatt Plat
Posts: 2,874
I just looked at that flight for next week. Wednesday is showing 6 complimentary upgrades (RU), Thursday has RU=8, and Friday has RU=9.

Seems like this route is typically quite empty up front and DL hands out a good deal of upgrade (in advance) to elites. On top of that, it's a 75X with 26 seats up front (one of the highest densities of F to Y of the DL fleet). It seems like they do indeed give out plenty of upgrades to elites, with many of them at the window. With that many F seats going unsold and a lot of elites getting upgrades, it does make sense for DL to cut the price on F to try to sell those seats.
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Old Mar 19, 2013, 2:15 pm
  #1322  
 
Join Date: May 2011
Location: NYC
Programs: DL PM. 1MM
Posts: 2,045
Originally Posted by roknroll
I just looked at that flight for next week. Wednesday is showing 6 complimentary upgrades (RU), Thursday has RU=8, and Friday has RU=9.

Seems like this route is typically quite empty up front and DL hands out a good deal of upgrade (in advance) to elites.
Careful with that assumption about handing out elite UG's at the window. More times than not I will see a flight go from from V/RU inventory T-7 days out and then be wiped to zero on the day before PM/DM window opens.

The rest of your post is very valid but looking at RU inventory T-8 is asinine.

And one more thing that really bakes my noodle is this hypocritical FCM pricing. They want to REWARD and VALUE medallions, but they'd rather fork over $150 in profit AND give an F seat to another pax rather than rewarding the medallion member with a comp UG. And that complimentary upgrade is not so "complimentary." Look at the $$$'s i've spent over the years with delta.

Last edited by mridley2; Mar 19, 2013 at 2:19 pm Reason: added comment
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Old Mar 19, 2013, 2:36 pm
  #1323  
 
Join Date: Nov 2012
Programs: Delta DM, SPG Plat, Marriott Plat, IHG Spire
Posts: 1,021
Originally Posted by StuckOnSegments
I bought the A fare. It's just annoying when they do this. What should be an easy upgrade(and i never get upgraded, literally 0/22 on my normal flight) gets f'd by FCM. I know this happens, but when the price discrepancy is so big(F is ~66% of an economy seat), it's a little ridiculous.
Or for those of us whose employer will not let us pick F, no matter what (even if it is cheaper).

Oh well. At least my flights are short.
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Old Mar 19, 2013, 2:36 pm
  #1324  
 
Join Date: Oct 2002
Location: LAS
Programs: PA FT, TW Gold, NW/CO PE, VK Eagleflyer
Posts: 7,173
Originally Posted by Vuelos
Then buy the ....ing seat in first class.

DL is rewarding those whose corporate travel policies allow for the purchase of F and at the last minute.

Seriously
My take on FCM is that it's better to have no status with DL and just buy the cheapo A fares rather than play Upgrade Roulette. SkyMiles is becoming more of a sucker's game for those who think that can beat the house.

As a fallen Plat (currently Silver) I'm happy to purchase an A fare and breeze right past the supplicating DMs and PMs on their K fares hovering at the gate.

If the trip isn't long enough to splash-out for a front cabin fare, I'm perfectly content to ride in the back. It's domestic first - ain't nothing worth getting worked up over.
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Old Mar 19, 2013, 2:39 pm
  #1325  
 
Join Date: Nov 2007
Location: MLB, MCO
Programs: Delta Plat, IHG Plat, Marriott Silver
Posts: 1,315
I think people are missing the point. Selling the FC seat at coach prices is an attempt to steal customers from competitors. Why fly United Y when you can get Delta F for the same price? That's the logic behind what they're doing. That's why you see FCM more on competitive routes like routes to FL and CA, or flights to competitor hubs (like DEN).
realjd is offline  
Old Mar 19, 2013, 2:43 pm
  #1326  
 
Join Date: Dec 2005
Location: Likely being followed...
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Posts: 5,240
Originally Posted by Sabai
My take on FCM is that it's better to have no status with DL and just buy the cheapo A fares rather than play Upgrade Roulette.
And this is different than AA or UA?

No. It's not.
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Old Mar 19, 2013, 3:10 pm
  #1327  
 
Join Date: Dec 2010
Location: Washington, DC
Programs: Delta PM, Delta Reserve, Amex Plat, Bonvoy Gold, Hilton Diamond, Starbucks Gold ;)
Posts: 1,775
FCM is making Delta money. Period.

I bought more F tickets last year than ever before. Why? They weren't expensive and priced close to if not at the same as coach.

I will buy F every time if fares are as cheap as the OP posted.
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Old Mar 19, 2013, 3:46 pm
  #1328  
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Gotta love FlyerTalk...the only place they complain when a FC seat is cheaper than coach.
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Old Mar 19, 2013, 3:54 pm
  #1329  
 
Join Date: Dec 2010
Location: Washington, DC
Programs: Delta PM, Delta Reserve, Amex Plat, Bonvoy Gold, Hilton Diamond, Starbucks Gold ;)
Posts: 1,775
Originally Posted by indufan
Gotta love FlyerTalk...the only place they complain when a FC seat is cheaper than coach.
^
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Old Mar 19, 2013, 3:55 pm
  #1330  
 
Join Date: Sep 2009
Programs: UA GS>1K>Nothing; DL DM 2MM; AS 75K>Nothing>MVP
Posts: 9,341
Originally Posted by Vuelos
And this is different than AA or UA?

No. It's not.
Not true. Both UA and AA have good FF programs (not perfect... but good).
5khours is offline  
Old Mar 19, 2013, 4:03 pm
  #1331  
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Join Date: May 2008
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Originally Posted by indufan
Gotta love FlyerTalk...the only place they complain when a FC seat is cheaper than coach.
ab-so-lutely. +1. I would have bought the FC seat in a heartbeat.
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Old Mar 19, 2013, 4:16 pm
  #1332  
 
Join Date: Jun 2004
Location: ATL
Programs: Delta PlM, 1M
Posts: 6,363
Originally Posted by StuckOnSegments
I have a flight later this week from den->atl, and i haven't gotten an automatic upgrade, which normally happens on this route.?
Originally Posted by StuckOnSegments
I bought the A fare. It's just annoying when they do this. What should be an easy upgrade(and i never get upgraded, literally 0/22 on my normal flight) gets f'd by FCM. I
??
exwannabe is offline  
Old Mar 19, 2013, 4:23 pm
  #1333  
 
Join Date: Jul 2007
Location: KUL/TPA/OTP
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Wirelessly posted (iPhone 3G: Mozilla/5.0 (iPhone; CPU iPhone OS 6_1_2 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10B146 Safari/8536.25)

Originally Posted by indufan
Gotta love FlyerTalk...the only place they complain when a FC seat is cheaper than coach.
Word !
Denolloyd is offline  
Old Mar 19, 2013, 4:35 pm
  #1334  
 
Join Date: Oct 2006
Location: DTW
Programs: AA EXP, DL FO
Posts: 1,719
I think the real answer is a lot simpler than some people think.

Delta is still charging a premium for business travelers who want the flexibility of the coach fare and is quite happy to profit from those who cannot book "first class" fares no matter what the price. If employers are too inflexible to adjust to this reality, then they will just have to accept losing money. Maybe if companies start adjusting to the new travel realities then Delta will back off on such extreme price differences.

I believe the primary goal here is to extract more revenue from leisure flyers who don't need the flexibility that a Y/B/M/F fare gives but are willing to pay a slight premium to fly First Class.
vxmike is offline  
Old Mar 19, 2013, 4:37 pm
  #1335  
 
Join Date: Oct 2006
Location: DTW
Programs: AA EXP, DL FO
Posts: 1,719
Originally Posted by indufan
Gotta love FlyerTalk...the only place they complain when a FC seat is cheaper than coach.
Delta is merely taking advantage of inflexible corporate travel policies. Any business looking to make money would do the same.
vxmike is offline  


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