First Class Monetization, or FCM: The Definitive Thread
#5311
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,371
what I see more often than not is that the in-app upgrade offer on top of the original purchase price is more than the advertised price of a new F booking … using “Change Flight” has *usually* produced the lower add-collect to match a new booking
#5312
Join Date: May 2008
Location: MSP
Programs: DL Plat, NZ Elite, QF Plat
Posts: 1,776
The problem I find with using "Change Flight" is that I've purchased refundable Main Cabin fares and it always prices the new fare at Refundable First which is usually a massive price difference compared to refundable MC vs nonrefundable First. Be nice if they gave an option to lose the refundability but have the upfare be a bit more reasonable.
#5313
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,371
yeah, I just ran into that too … decided to just cancel and take the refund to my AmEx, then use some e-credits for the new flight
back on topic: tonight’s SEA-CVG (A220) upfare offer was ~$320 or ~30k miles; starting ~T-120 the app said “3 left at this price” ($300 over the coach fare; $460 over what I paid last week) and the seat map showed five open (C+ was sold out and Main had a handful of open seats); one F seat disappeared ~T-48 but “3 left” and zero C+ didn’t change … at T-24 I was 2 of 4 for 4 F seats; at T-12 I was 3 of 7 for zero
yeah, good for DL if they sold ‘em at the going rates, but while I was really looking forward to not having to wait for my Woodford tonight, those premiums were too high for a 4-hr flight
back on topic: tonight’s SEA-CVG (A220) upfare offer was ~$320 or ~30k miles; starting ~T-120 the app said “3 left at this price” ($300 over the coach fare; $460 over what I paid last week) and the seat map showed five open (C+ was sold out and Main had a handful of open seats); one F seat disappeared ~T-48 but “3 left” and zero C+ didn’t change … at T-24 I was 2 of 4 for 4 F seats; at T-12 I was 3 of 7 for zero
yeah, good for DL if they sold ‘em at the going rates, but while I was really looking forward to not having to wait for my Woodford tonight, those premiums were too high for a 4-hr flight
#5314
Join Date: Feb 2020
Location: London/JAX
Programs: DL PM, BA Gold, UA Silver, Marriott Titanium, Hilton Gold, Radisson Premium, Global Entry, CLEAR
Posts: 872
Good lord DL has gone off the rocker on these. They want $348 for an SBN-ATL CRJ9 with 2 people in First a little under 2 weeks from now, $698 for an ATL-MIA that’s wide open too, and $698 for an FLL-BOS…
#5315
Join Date: Jan 2020
Location: Virginia USA
Posts: 1,232
i don't blame them, every flight im on has many takers
#5317
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,414
The DL offers I see are always tied to current inventory, which makes them quite realistic in that they are correlated with the going cost of a revenue ticket and RM's expectations on selling the cabin.
I have a more or less guaranteed upgrade coming up on CLE-MSP that DL will happily sell for $83 since it's an empty cabin, Z9.
I have a more or less guaranteed upgrade coming up on CLE-MSP that DL will happily sell for $83 since it's an empty cabin, Z9.
#5318
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,057
The DL offers I see are always tied to current inventory, which makes them quite realistic in that they are correlated with the going cost of a revenue ticket and RM's expectations on selling the cabin.
I have a more or less guaranteed upgrade coming up on CLE-MSP that DL will happily sell for $83 since it's an empty cabin, Z9.
I have a more or less guaranteed upgrade coming up on CLE-MSP that DL will happily sell for $83 since it's an empty cabin, Z9.
#5319
Join Date: Dec 2003
Location: Oakland CA
Programs: DL Gold, AS MVPG, Globalist
Posts: 1,008
Definitely a little disappointed with the FCM on today's DL81 CDG-SEA. J7, four on the upgrade list. Asked at the gate about paid upgrades to D1, and was told none were available.
Door is about to close, and they pull a couple nonrevs up to fill the last three open seats.
Not the end of the world, but would have happily given Delta $500 for a seat they gave away for free.
Door is about to close, and they pull a couple nonrevs up to fill the last three open seats.
Not the end of the world, but would have happily given Delta $500 for a seat they gave away for free.
#5320
Join Date: Jun 2005
Location: Charlotte, NC, USA | CLT, formerly LHR & AMS (with just a bit of PSP)
Programs: BAEC Gold, Hilton Diamond, BonVoy Titanium, (soon former) Caesars7*, (former) Wynn Black, HR "Icon"
Posts: 8,172
Definitely a little disappointed with the FCM on today's DL81 CDG-SEA. J7, four on the upgrade list. Asked at the gate about paid upgrades to D1, and was told none were available.
Door is about to close, and they pull a couple nonrevs up to fill the last three open seats.
Not the end of the world, but would have happily given Delta $500 for a seat they gave away for free.
Door is about to close, and they pull a couple nonrevs up to fill the last three open seats.
Not the end of the world, but would have happily given Delta $500 for a seat they gave away for free.
#5321
Join Date: Jan 2016
Location: VPS, previously SEA and PIT
Programs: DL Diamond/1MM, Hilton Diamond, Hertz President's Circle
Posts: 1,200
I'm consistently getting $600 offers for VPS-ATL and back these days. If they actually let us use RUCs like they should, I may not be as upset at these rates, but that's a different story.
#5322
Join Date: Feb 2020
Location: London/JAX
Programs: DL PM, BA Gold, UA Silver, Marriott Titanium, Hilton Gold, Radisson Premium, Global Entry, CLEAR
Posts: 872
The rates they’re charging are truly absurd. I’ve yet to see an ATL-JAX under $510 the past few months. Had one that wasn’t too bad, they wanted $220 on the seat map to upgrade my JAX-BOS a few weeks ago but I went to modify flights and just upgraded the ticket to First that way for…only $100 in fare difference!
#5323
Join Date: Jun 2012
Location: New England
Programs: American Gold, Marriott Gold, Hilton Silver
Posts: 5,640
Does Delta ever offer a FCM buyup at checkin if the flight is on a partner ticket but on DL metal? If so, does taking the buyup affect the earnings on the partner ticket if crediting to DL (ticket was booked on VS stock for the purpose of higher MQD earnings; all flights will be on DL metal)
#5324
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,057
Does Delta ever offer a FCM buyup at checkin if the flight is on a partner ticket but on DL metal? If so, does taking the buyup affect the earnings on the partner ticket if crediting to DL (ticket was booked on VS stock for the purpose of higher MQD earnings; all flights will be on DL metal)
#5325
Join Date: Jun 2012
Location: New England
Programs: American Gold, Marriott Gold, Hilton Silver
Posts: 5,640
I'm not concerned about earnings from the buy-up, I just want to make sure that Delta isn't taking over the ticket or anything because I want it to credit as a VS ticket.