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Are there any businesses in this country whose travel policies permit paid F on domestic flights? I doubt it, unless Y is completely sold out. The only business travelers who could buy this ticket would be self-employed business travelers. Non-transcon Domestic F exists for two primary reasons: 1. Connecting flights where an international business class ticket has been purchased (permitted by some corporate travel policies; and 2. Frequent flyer upgrades.
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Originally Posted by BusTrav8yrs
(Post 18201856)
The price quoted is round trip not each way. The words "total price" was a hint.
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Originally Posted by SamuelS
(Post 18201923)
I'm quite ok with "discounted" F being only slightly higher than the highest tier Y fares.
I'm not ok with DL selling paid upgrades for $50 at OLCI or at the gate to any Tom, Dick or Kettle whom paid $350 r/t for their flight from XXX-MCO while I sit on the upgrade list and my elite upgrade then disappears into the sunset. Fortunately, while there are reports over at CO-UA of these OLCI upgrades being offered to non-status flyers while X number of Elites sit on the upgrade list - and X representing a greater number than the number of F seats available, DL AFAIK has not gone down this road thank goodness. So for now, I'll be happy with my SkyPriority bennies, HOOU coupons and my relatively comfortable exit row seat... and see the F upgrade as a nice bonus. Edit to add: Where I DO see an injustice on the upgrades is in the case TH posted recently where one is on full Y fare - and folks are able to buy into F at a lower rate than the Y ticket and as a DM he gets the shaft. That, I do think is messed up. |
Originally Posted by Thomas Hudson
(Post 18201739)
I don't understand why it is so hard to understand. Delta has used FC upgrades as an elite customer rentention tool. Just as they have used priority boarding and Crown accesss. Now, they have made it easy for anyone to get this access. It diminishes the value of the program. Griping is valid as Delta has changed the game.
Originally Posted by pbarnette
(Post 18201799)
I don't understand why it is so hard to understand. Chasing "loyalty" in a commodity business has led to 20+ years of losses. Sounds like a losing strategy.
I don't understand why it is so hard to understand the logic in selling products to those that, you know, pay more for that product. Does the gas station give discounts to the Hummer owner? By the "logic" of many on this board, they should. Seriously, if DL needs validation for the strategy to ignore "loyalty", this board provides it. An endless parade of folks looking for something for nothing and objecting to any attempt to leverage any sort of premium pricing from elites. The lack of self-awareness provides entertainment value to those that understand economics, too... PB... they can change the rules any way they damn well please. But it would be nice if they stopped relieving themselves on the FF community and telling us that it is raining. |
Originally Posted by pbarnette
(Post 18201832)
The Maserati dealership doesn't care that I can't actually pay for their product, but DL is different? Why?
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Certainly selling domestic F one-way at $700 is not some steep discount that is crowding out upgrades.
The real issue is that loads are way up. That means that any last minute flyers are basically ....ed, and might as well buy F. So DL is holding back seats on this. And once WN completes the gobble of FL and AA gets bought by US it gets even worse. Consolidation is good for biz, sucks for us. |
Originally Posted by StayingHomeIsBetter
(Post 18202164)
TH... it is not just that they are changing the game, they are changing the game while continuing to advertise that that the old game is still there. That is what frosts me.
PB... they can change the rules any way they damn well please. But it would be nice if they stopped relieving themselves on the FF community and telling us that it is raining. |
I'm one of the ones who actually buys these tickets in FC. I search and if the upgrade is within a certain amount, I will just buy it. I own a business and expense back most of my travel, but will by at the lowest 'coach' and then cancel and buy-up if within that margin and make up the difference myself; expensing the former. It is no different if I was flying back when you had to use something to upgrade or where a Platinum at the time of booking. I have been a DM for almost 2 years and have worked to invoke the published benefits on about 4 flights.
Clearly this is working for DL and will not change anytime soon. I just find it ironic that the same people that complain that FC is not to standard and still complain when they do not get a 'complimentary' upgrade more often than they expect - which is almost always expected with this crowd. You CANNOT have a product you truly what you are asking for until it is designed around those who actually PAY for it. Especially in these times, there is rarely something you expect to get THAT IS FOR FREE. And for those of you who insist that nobody pays for domestic FC - almost all of my 100+ flights on Delta last year and all almost all of my 32 flights on DL (with the exception of 2) in 2012 were either paid or upgraded with SWU at time of booking. |
Originally Posted by pitbulllover
(Post 18202283)
I'm one of the ones who actually buys these tickets in FC. I search and if the upgrade is within a certain amount, I will just buy it. I own a business and expense back most of my travel, but will by at the lowest 'coach' and then cancel and buy-up if within that margin and make up the difference myself; expensing the former. It is no different if I was flying back when you had to use something to upgrade or where a Platinum at the time of booking. I have been a DM for almost 2 years and have worked to invoke the published benefits on about 4 flights.
Clearly this is working for DL and will not change anytime soon. I just find it ironic that the same people that complain that FC is not to standard and still complain when they do not get a 'complimentary' upgrade more often than they expect - which is almost always expected with this crowd. You CANNOT have a product you truly what you are asking for until it is designed around those who actually PAY for it. Especially in these times, there is rarely something you expect to get THAT IS FOR FREE. And for those of you who insist that nobody pays for domestic FC - almost all of my 100+ flights on Delta last year and all almost all of my 32 flights on DL (with the exception of 2) in 2012 were either paid or upgraded with SWU at time of booking. |
Originally Posted by exwannabe
(Post 18202222)
Consolidation is good for biz, sucks for us. I have made the same point myself on several of these FCM threads. Consolidation means that there is less and less real competition on many routes. In this world, loyalty has no value. I don't like it anymore than the people complaining here but it is what it is. |
I wonder how some of you get any work done at all since your time seems to be spent checking your itineraries X days out and then moaning about upgrades not clearing. :D
Personally, I'm glad DL is making F/P/A fares more visible and encouraging people to buy those seats. If the entire upgrade window bs was ended and everything went to gate lotto, that would be ideal IMHO. BTW, does everyone gloss over this part of the terms- We limit the seats available for use with complimentary upgrades and may not make seats available on all flights. |
Originally Posted by pitbulllover
(Post 18202283)
I'm one of the ones who actually buys these tickets in FC. I search and if the upgrade is within a certain amount, I will just buy it.
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Originally Posted by ElmhurstNick
(Post 18203011)
One of my staff is a GM and has an unexpected 1500 mile each way day trip with four days notice. He's also 6'7". He's only allowed to get reimbursed for M, but he's absolutely going to buy the "discounted" F fare which is about $150 more RT. Getting some rest each way is worth it to him, and if I was allowed to reimburse him for discounted F, I'd do it in a heartbeat.
But now you sit on the upgrade list and watch while people pay a lower fare and buy right into F. Sad. |
Any MBA can tell you that the cost of obtaining a new customer is drastically higher than the cost to retain an existing customer. F fares for $50 more than coach may yield short term results, but loyalty is really hard for any company to buy.
Airline pricing in general is a mess. Every article I read about the increased cost of oil and rising airfare cracks me up. The basic principle of pricing should be market based, not cost based. Clearly if the airlines need to raise prices due to higher fuel costs, then the market is fundamentally broken. They can't sustain higher prices on supply/demand alone so they're stuck using cost as a price driver. I would be perfectly happy if market forces really drove prices (even if it meant higher overall prices) because then our loyalty would actually be valuable in the industry. |
Originally Posted by Thomas Hudson
(Post 18202276)
I'd like to hear his theories as to why FFers have caused airlines all these business problems the last 20 years...
But, what do I know? I'm just a loyal customer, trying to answer the question "Yeah... but what have you done for me lately?" The loyalty is less reciprocal when airline management deludes themselves into thinking that permanent good times are just around the corner. |
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