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-   Delta Air Lines | SkyMiles (https://www.flyertalk.com/forum/delta-air-lines-skymiles-665/)
-   -   First Class Monetization, or FCM: The Definitive Thread (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1230437-first-class-monetization-fcm-definitive-thread.html)

FLYPWM Nov 14, 2017 10:42 am


Originally Posted by manacit (Post 29059769)
Ultimately, it all depends on what you think is a reasonable amount of money to spend. If you're a millionaire, I imagine $500 is nothing and you might as well spend it (though I'd wonder why you're not flying F in the first place :p).

On the other hand, if $200 is the difference between making your mortgage payment, I wouldn't recommend taking any FCM offer.

The rough guidance I've seen on these parts it's that <$1/minute is reasonable to pay for a FCM offer - make sure you check the fare difference between your ticket price and just buying F outright, it's not guaranteed to be a good deal.

I'm not a millionaire lol but I thought $150 was a fair offer so I bit, plus I could use the extra MQM. Cheers

manacit Nov 14, 2017 11:57 am


Originally Posted by FLYPWM (Post 29060130)
I'm not a millionaire lol but I thought $150 was a fair offer so I bit, plus I could use the extra MQM. Cheers

$150 to move from 3-3 757 seating to 2-2 seating (I think that route is flown with a domestic 757?), along with a meal and potentially extra baggage allowance is not bad, especially with the additional MQMs.

apodo77 Nov 14, 2017 1:00 pm

Have a FCM offer of $259 on a 737-900 ATL-SFO on a pretty cheap X fare ($379 R/T PBI-SFO).
15 of 20 FC seats left on the seat map but o RUC space of course when I called.
Tuesday flight landing late.

Zorak Nov 14, 2017 10:40 pm

FWIW on the new page about earning MQMs (and lordy I hate the new site design):

https://www.delta.com/content/www/en...o-qualify.html

"Purchased upgrades are eligible for bonus MQMs based on the class of service flown."

This does not distinguish between pre-checkin FCM and OLCI offers, which should make for some interesting post-flight CS conversations.

jrl767 Nov 15, 2017 12:01 am


Originally Posted by apodo77 (Post 29060686)
Have a FCM offer of $259 on a 737-900 ATL-SFO on a pretty cheap X fare ($379 R/T PBI-SFO).
15 of 20 FC seats left on the seat map but o RUC space of course when I called.
Tuesday flight landing late.

ability to SDC away from that 739 without worrying about X inventory is a good thing ...

apodo77 Nov 15, 2017 6:16 am


Originally Posted by jrl767 (Post 29062511)
ability to SDC away from that 739 without worrying about X inventory is a good thing ...

4 of the 6 flights are 739 on that date ATL-SFO. The two 757's are not doable with my schedule that day.
There will be no escaping the 739.

GoAmtrak Nov 17, 2017 3:47 pm


Originally Posted by pvn (Post 29036199)
I have an itinerary I'd like to snag a FCM offer on, but when I got to "review and pay" the only way to pay is in cash. I thought they had updated this so I could pay with miles? Is that doable over the phone?

I had an interesting offer on MSP-SEA last week. Well, there was no "offer" visible, but I called a few days out to see if the agent could see one. Sure enough, she quoted $176 for X->P fare. I asked to pay in 17,600 miles and she said it wasn't possible, then put me on hold, came back and quoted 20,000. I pointed out that I was simply wanting to use my miles at the 1 CPM value that DL advertises online and between the hold music. After another brief hold, she was able to get me upgraded for just 15,000 miles based on making an "adjustment to the buckets" on her side. Weird upgrade, but I wasn't about to complain. ^

pvn Nov 17, 2017 4:00 pm

Right, the hold music definitely states you can pay with miles for "cabin upgrades"

btonkid12345 Nov 17, 2017 4:42 pm


Originally Posted by GoAmtrak (Post 29072669)
I had an interesting offer on MSP-SEA last week. Well, there was no "offer" visible, but I called a few days out to see if the agent could see one. Sure enough, she quoted $176 for X->P fare. I asked to pay in 17,600 miles and she said it wasn't possible, then put me on hold, came back and quoted 20,000. I pointed out that I was simply wanting to use my miles at the 1 CPM value that DL advertises online and between the hold music. After another brief hold, she was able to get me upgraded for just 15,000 miles based on making an "adjustment to the buckets" on her side. Weird upgrade, but I wasn't about to complain. ^

The system rounds up to the nearest 5K miles to screw loyal members extra hard out of their SkyMiles.

The agent likely either created/applied a $26 voucher to your upgrade, or overrode one of the fare buckets from the P price to a A or G price, lowering the price...because you were charged $100-$150 for the upgrade, hence why they only collected 15K miles. I have had a Supervisor once create a voucher to fix upgrade pricing because it was the simplest path forward.

Beltway2A Nov 17, 2017 5:26 pm

If I buy up to first class on a domestic flight, will I also receive the domestic baggage allowance for the flight? Or just the seat?

jrl767 Nov 17, 2017 5:46 pm


Originally Posted by Beltway2A (Post 29072903)
If I buy up to first class on a domestic flight, will I also receive the domestic baggage allowance for the flight? Or just the seat?

you should get all the benefits of a paid F ticket, including 150% MQM and three free checked bags for domestic travel

Beltway2A Nov 17, 2017 6:27 pm


Originally Posted by jrl767 (Post 29072939)
you should get all the benefits of a paid F ticket, including 150% MQM and three free checked bags for domestic travel

Awesome, thank you. The receipt listed charges for checked bags, with the note that "If you qualify for free or discounted checked baggage, this will be taken into account when you check in." In my case, the difference between the upgrade and just paying for the bags was $3.43. I figured I'd go for it.

Zorak Nov 17, 2017 7:53 pm


Originally Posted by GoAmtrak (Post 29072669)
I had an interesting offer on MSP-SEA last week. Well, there was no "offer" visible, but I called a few days out to see if the agent could see one. Sure enough, she quoted $176 for X->P fare. I asked to pay in 17,600 miles and she said it wasn't possible, then put me on hold, came back and quoted 20,000. I pointed out that I was simply wanting to use my miles at the 1 CPM value that DL advertises online and between the hold music. After another brief hold, she was able to get me upgraded for just 15,000 miles based on making an "adjustment to the buckets" on her side. Weird upgrade, but I wasn't about to complain. ^


Originally Posted by pvn (Post 29072704)
Right, the hold music definitely states you can pay with miles for "cabin upgrades"

The 1 cpm FCM upgrade sounds like Upgrade With Miles:

https://www.delta.com/content/www/en...nd-more.html#a

with the heading

"Upgrade with Miles (Upgrade While You're Booking)"

and the bullet point

"Upgrade with Miles is only available during an original booking at delta.com"

Does the hold music explicitly say 1 cpm though? I forget the exact wording (usually don't pay much attention to it, due to doing much more extremely important things while on hold like reading FT :p)

I took a random stab at archive.org and the "only at booking" language seems to have been there for a while

https://web.archive.org/web/20170423...ith-miles.html

There is of course also the "Mileage Upgrade Award" with the confusingly similar name, which is using the hidden chart to upgrade into RY/OY. If the hold music wording is generic enough maybe it could be argued to refer to this. Or just that the hold music is accurate but incomplete if there is a ubiquitous "terms and conditions apply"

StayingHomeIsBetter Nov 19, 2017 6:02 am

Just had my first experience with Virgin Australia's on-line UG auction.

Gotta wonder how long it will be before we see this on DL. :rolleyes:

CHOPCHOP767 Nov 22, 2017 8:56 am


Originally Posted by StayingHomeIsBetter (Post 29077217)
Just had my first experience with Virgin Australia's on-line UG auction.

Gotta wonder how long it will be before we see this on DL. :rolleyes:

Not long! KLM offers the same bidding process for upgrades and UA offers a similar bidding process for VDBs. DL, as a pioneer in extracting more for less, can hardly be far behind... ;)


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