USAF_Pride

I had them print for the LAN-DTW segment I wasn't upgraded on (continuing flight to BWI I was upgraded). I think that just may be the shortest flight, 74 miles, in the entire system.

socrates

It's so random that all of my 6am departures have them but my 6pm departures done (I've learned to hold onto them as they typically are good for 48 hours) ^

nogophers

I got them to/from DFW last week. Used them for Pringles

Jump

No connecting flight and the one I do have is definitely long enough for drink/snack service.

By other responses in this thread it appears it may be in the process of being phased out? If so, bummer. Since I'm stuck flying CR2s every week, there goes my one perk of being an elite with Delta (boarding early is no big deal since you have to check your bag at the gate anyway with these planes).

aaronhurd

Just another data point, from this weekend:

DTW-DSM, mid-afternoon flight, Friday - "Have one on us!"
DSM-DTW, morning flight, Sunday - "Introducing Sky Priority"

Both CR2s on an award ticket.

Winkdaddy

The Delta bean counters must have vastly underestimated the number of people who would redeem their drink coupons at all times of the day to help them through the coach experience..

CJKatl

Makes CSG-ATL and SDF-CVG seem like long trips, at 83/84 miles. and my MBS-DTW flight scheduled for the second week of January also seems lengthy, at 98 miles.

UA flies AOO-JST and visa versa, at 27 miles, which I think is the shortest ticketed direct flight on any airline.

TrojanTraveler

I think there are definite IT glitches with this. I didn't get a coupon, either direction, in October on a JFK-LAX-JFK trip. However, my wife did (and we were on the same itinerary/record). We each checked in at our offices on the outbound, but we checked in on the same computer on the return. Just odd. Fortunately, I was able to have my wife reprint her boarding pass so I had a coupon.

longing4piedmont

The sense that DL owes anyone a drink is simply amazing and is so beyond the normal high sense of entitlement seen in this forum it is not even remotely funny. This was never a benefit, it was something tried and for what ever reason may have been taken away.

It is crap like this that makes me wonder why DL even bothers to read FT.

But no doubt the crying and the gnashing of teeth will continue from those who want SOMETHING FOR NOTHING!

USAF_Pride

If they have discontinued the program, maybe they should let us know so it isn't expected any more. Simple communication solves this problem. As there has been no communication about the program ending, we all (except maybe you) think the program is still running. The OP noticed a change and asked others if they saw the same. Nothing more, nothing less.

StayingHomeIsBetter

Bingo. We have a winner.

I suspect the conversation went something like this:

Bean Counter - "You did what?!?!?!? Do you realize how much this is going to cost us... just to appease some whining, undeserving, I-wish-they-had-never-been-born high value customers? Why in the H### didn't you come and beg our permission first?"

Originator of the coupon concept: "Errrr.... Uhhhh... Ohhhh"

As usual, SkyMilesInsider is certainly welcome to post here and explain the Have One on Us coupon policy and its apparent evolution (devolution?).

But, somehow, I don't expect that to happen.

By the way, SMI's original post on this matter was emphatic. Quote:
(Emphasis is mine.)

From:

http://www.flyertalk.com/forum/13740896-post1.html

No room for equivocation in that statement. So, SMI, is this another DL IT failure, or another disingenuous, and unannounced, backsliding on a promised benefit?

For those of you who come away from the DO's slavering and assuring the rest of us that DL management monitors FT so carefully, and is so interested in what is posted here, can you explain why posts describing the various failures to provide the benefits that we have been promised never get responded to?

Just wondering...

StayingHomeIsBetter

It was a promised benefit, announced by SkyMilesInsider here:

http://www.flyertalk.com/forum/13740896-post1.html

But don't let facts get in the way of your continued vilification of everyone on this board who does not see things precisely your way. (It must be so fulfilling being you.)

DL owes people precisely what DL has promised it would deliver people. DL promised to deliver these coupons. Clear. Simple. Incontrovertible.

Along with others, I will await your apology (but I won't hold my breath).

CJKatl

Assuming the coupons not printing is a glitch, I've got a gripe that might be appropriate here; Why do the certificates only print on paper, and not along with your handheld device boarding pass? The FAs now scan the coupon, which can be done from your handheld. Why does DL require that we find a printer and waste paper in order to use the coupon?

And another thing I'm curious about when it comes to the coupons; How many of us give the coupon away when we get a battlefield UG or aren't planning to use the thing? Is it a nice thing to do? Not let the coupon go to waste and pass something along to a fellow passenger? Or is it wrong to transfer this benefit meant for SP passengers? I always pass the coupon along, but am curious what others think.

longing4piedmont

Your are correct. It is clearly stated there.

Please accept my sincere apology..... and you can now take a deep breath.

Apparently just another example of the wonderful job the wiz kids and the Dr. in IT are doing.........

StayingHomeIsBetter

Accepted

(I am glad that I came back here to review before hitting Submit on the escalating reply that I will now delete)

I, however, am not ready to blame this on IT.

Its unfortunate that DL management could defuse the speculation by posting here on the topic, but chooses not to do so.