When will it stop?
Feb 11, 2010 | 7:13 am
#31
Original Poster
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Join Date: Jun 2006
Location: LAX/BOS/HKG/AMS/SFO...hmm, I need a life.
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I think people forget that sometimes how you deliver the message can be just as important as what the message actually is. Posts that begin with how sucky Delta is compared to how great NWA was are naturally starting off on the wrong foot. (As a Floridian this is very similar to the oft said "We do this sooo much better back home in xxxxx" which gets to be like fingernails on a chalkboard in short order).
It would help if the former NWA flyers to realize that things have changed for the pre-merger Delta flyers as well....and not all for the better.
I think it would be more productive to focus on what needs to be changed in the new Delta, than how great things were on either NWA or pre-merger Delta.
Sure there will be some preferences and cultural differences that will result in differing opinions (such as food service and how attentive/or reserved the FA's should be for example), but for the big issues that need to be addressed, I don't think it does us any good to have topics opened up that are combative right at the get go with the other side of this merged airline (regardless of which side is barbing the other).
It would help if the former NWA flyers to realize that things have changed for the pre-merger Delta flyers as well....and not all for the better.
I think it would be more productive to focus on what needs to be changed in the new Delta, than how great things were on either NWA or pre-merger Delta.
Sure there will be some preferences and cultural differences that will result in differing opinions (such as food service and how attentive/or reserved the FA's should be for example), but for the big issues that need to be addressed, I don't think it does us any good to have topics opened up that are combative right at the get go with the other side of this merged airline (regardless of which side is barbing the other).
+1 from a former NW customer. The airline we have now is what we need to deal with. Nobody here is to blame for NW going away or DL sliding backwards in several areas...Well said.
Feb 11, 2010 | 8:47 am
#32
Join Date: Dec 2002
Location: Pleasant Prairie, WI USA DL FO (until 2/04), NW silver '03, NW gold '04+'05 Plat '06+ (thanks, Leo!), DL SkyClub
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I put it in caps because I wanted to shout that out.
It would not surprise me to see the CVG and MEM hubs go bye-bye.
Feb 11, 2010 | 12:05 pm
#33
FlyerTalk Evangelist
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Posts: 14,439
It would be nice if there were as many positive posts about SM and there are some, but it is human nature to spout off when you have a problem and not so much for the reverse. As long as the readers and posters here focus on the issue (or just ignore it if you are bored) and not the posters or what airline they used to fly, this discussion board will continue to be a valuable resource. Again, I think the vast majority of people here have got off the "Us/them" bandwagon. We should all call out the people who are making these comments on both sides and keep the momentum going in the right direction on this board. There are several posts today in another thread to that read something to the effect of "NW= Sucks". Where are the DL regulars to call out that behaviour? I will jump in and say something (and have) when somebody from the NW board slams DL for something I have not experienced. We need to take control of this...it is up to us to put a stop to the bickering and, frankly, lazy posts that accomplish nothing but bad vibes.
My guess is that more of the former NW folks are ready and willing to get loud and start a revolution, while more of the pre-merger DL folks are a more polite, and dare I say; complacent. (We can debate the details of why/how, but I think that's been done in many many threads.) What needs to happen is to start some vocal pressure on DL to engage us and give us some unflitered feedback.
Nothing is going to change related to your bolded statements until DL fixes their problems. It's sad they aren't using the collective wisdom of this amazing, concerned and willing group to help.