How to get ticket # on delta.com?
Jan 24, 2010, 5:10 pm
#1
Original Poster
Join Date: Sep 2009
Location: HNL
Programs: DL PM/1MM, BW DE (lifetime), HH DE, Marriott PE (lifetime), National Emerald Executive
Posts: 7,217
How to get ticket # on delta.com?
Now that all the Feb 1 and onwards NWA itenearies are migrated to delta.com, and are no longer accessible on nwa.com, can someone please advise me how to get to see the actual ticket #(s) and ticket details (fare calculation & basis, ticket issue date & place, ticket #, etc.)?
The DL itenearies usually have a link called "Email Receipt" that I believe is the only way to see that (not online, but then sent via e-mail). However, none of the NWA migrated over itenearies have that link. (And for the DL ones that do, it has only worked for 1 out of more than 10 itenearies. As reliably as clockwork, for all DL itenearies selecting that link and entering the e-mail address and submitting it results in the same message each and every time (except once over the last year): "We're sorry but this service is not available at this time. Please try again later." (but of course it never works, as apparently this service is never available))
Is it that all the NWA existing tickets are not being reticketed? While they were still available on NWA, I noticed that all were reticketed over the last two weeks to new NW flight numbers, and now yesterday I saw on nwa.com that all that is changed is NW->DL with the same flight numbers. So, it would seem that the reticketing of the NW itenearies was done over the last two weeks to new NW flight numbers that correspond to future designated DL flight numbers, and that the tickets are remaining as 012s (and thus never visible on delta.com, nor now any longer on nwa.com?) now just with "search and replace" DL replacing NW for all flights. Is that a correct assertion?
And if that is the case, then unless one has an earlier printout to PDF or such of the actual ticket (as I do for all of mine), now no way to see that anymore, ever, on delta.com?
And on a related subject, would anyone happen to know will the PUxxx upgrade certs (such as PU503s, that expire in July, 2010 for mine for example) be moved to delta.com e-certs (still not there as of today), or will those also be soon kaput and no longer visible, so the only way to use the open (unused) e-certs will be if one has saved a PDF or a paper printout copy of them? (Even if so?) And thus no more way to tell which ones are open and which ones are closed..
Lastly, for originally DL (not NW migrated, that seem to not have it at all) itenearies, does anyone know the secret to make the ticket # show or the "Email Receipt" link work (that for me for 9 out of 10 originally DL itenearies always fails with the "system unavailable" error, over the last year or so)?
..and for flight changes, I guess that delta.com does not have that functionality online at all, as I've never seen for any iteneary (DL or NW) a "change flights" option on delta.com.. wow, just now I really see how we are going back a good decade or two in customer facing functionality.
The DL itenearies usually have a link called "Email Receipt" that I believe is the only way to see that (not online, but then sent via e-mail). However, none of the NWA migrated over itenearies have that link. (And for the DL ones that do, it has only worked for 1 out of more than 10 itenearies. As reliably as clockwork, for all DL itenearies selecting that link and entering the e-mail address and submitting it results in the same message each and every time (except once over the last year): "We're sorry but this service is not available at this time. Please try again later." (but of course it never works, as apparently this service is never available))
Is it that all the NWA existing tickets are not being reticketed? While they were still available on NWA, I noticed that all were reticketed over the last two weeks to new NW flight numbers, and now yesterday I saw on nwa.com that all that is changed is NW->DL with the same flight numbers. So, it would seem that the reticketing of the NW itenearies was done over the last two weeks to new NW flight numbers that correspond to future designated DL flight numbers, and that the tickets are remaining as 012s (and thus never visible on delta.com, nor now any longer on nwa.com?) now just with "search and replace" DL replacing NW for all flights. Is that a correct assertion?
And if that is the case, then unless one has an earlier printout to PDF or such of the actual ticket (as I do for all of mine), now no way to see that anymore, ever, on delta.com?
And on a related subject, would anyone happen to know will the PUxxx upgrade certs (such as PU503s, that expire in July, 2010 for mine for example) be moved to delta.com e-certs (still not there as of today), or will those also be soon kaput and no longer visible, so the only way to use the open (unused) e-certs will be if one has saved a PDF or a paper printout copy of them? (Even if so?) And thus no more way to tell which ones are open and which ones are closed..
Lastly, for originally DL (not NW migrated, that seem to not have it at all) itenearies, does anyone know the secret to make the ticket # show or the "Email Receipt" link work (that for me for 9 out of 10 originally DL itenearies always fails with the "system unavailable" error, over the last year or so)?
..and for flight changes, I guess that delta.com does not have that functionality online at all, as I've never seen for any iteneary (DL or NW) a "change flights" option on delta.com.. wow, just now I really see how we are going back a good decade or two in customer facing functionality.
Jan 24, 2010, 6:32 pm
#2
Join Date: Jul 2006
Location: Inland Empire!
Programs: NW Plat (formerly), UA 1K, Hilton Silver, Hyatt Plat
Posts: 2,917
Now that all the Feb 1 and onwards NWA itenearies are migrated to delta.com, and are no longer accessible on nwa.com, can someone please advise me how to get to see the actual ticket #(s) and ticket details (fare calculation & basis, ticket issue date & place, ticket #, etc.)?
The DL itenearies usually have a link called "Email Receipt" that I believe is the only way to see that (not online, but then sent via e-mail). However, none of the NWA migrated over itenearies have that link. (And for the DL ones that do, it has only worked for 1 out of more than 10 itenearies. As reliably as clockwork, for all DL itenearies selecting that link and entering the e-mail address and submitting it results in the same message each and every time (except once over the last year): "We're sorry but this service is not available at this time. Please try again later." (but of course it never works, as apparently this service is never available))
Is it that all the NWA existing tickets are not being reticketed? While they were still available on NWA, I noticed that all were reticketed over the last two weeks to new NW flight numbers, and now yesterday I saw on nwa.com that all that is changed is NW->DL with the same flight numbers. So, it would seem that the reticketing of the NW itenearies was done over the last two weeks to new NW flight numbers that correspond to future designated DL flight numbers, and that the tickets are remaining as 012s (and thus never visible on delta.com, nor now any longer on nwa.com?) now just with "search and replace" DL replacing NW for all flights. Is that a correct assertion?
And if that is the case, then unless one has an earlier printout to PDF or such of the actual ticket (as I do for all of mine), now no way to see that anymore, ever, on delta.com?
And on a related subject, would anyone happen to know will the PUxxx upgrade certs (such as PU503s, that expire in July, 2010 for mine for example) be moved to delta.com e-certs (still not there as of today), or will those also be soon kaput and no longer visible, so the only way to use the open (unused) e-certs will be if one has saved a PDF or a paper printout copy of them? (Even if so?) And thus no more way to tell which ones are open and which ones are closed..
Lastly, for originally DL (not NW migrated, that seem to not have it at all) itenearies, does anyone know the secret to make the ticket # show or the "Email Receipt" link work (that for me for 9 out of 10 originally DL itenearies always fails with the "system unavailable" error, over the last year or so)?
..and for flight changes, I guess that delta.com does not have that functionality online at all, as I've never seen for any iteneary (DL or NW) a "change flights" option on delta.com.. wow, just now I really see how we are going back a good decade or two in customer facing functionality.
The DL itenearies usually have a link called "Email Receipt" that I believe is the only way to see that (not online, but then sent via e-mail). However, none of the NWA migrated over itenearies have that link. (And for the DL ones that do, it has only worked for 1 out of more than 10 itenearies. As reliably as clockwork, for all DL itenearies selecting that link and entering the e-mail address and submitting it results in the same message each and every time (except once over the last year): "We're sorry but this service is not available at this time. Please try again later." (but of course it never works, as apparently this service is never available))
Is it that all the NWA existing tickets are not being reticketed? While they were still available on NWA, I noticed that all were reticketed over the last two weeks to new NW flight numbers, and now yesterday I saw on nwa.com that all that is changed is NW->DL with the same flight numbers. So, it would seem that the reticketing of the NW itenearies was done over the last two weeks to new NW flight numbers that correspond to future designated DL flight numbers, and that the tickets are remaining as 012s (and thus never visible on delta.com, nor now any longer on nwa.com?) now just with "search and replace" DL replacing NW for all flights. Is that a correct assertion?
And if that is the case, then unless one has an earlier printout to PDF or such of the actual ticket (as I do for all of mine), now no way to see that anymore, ever, on delta.com?
And on a related subject, would anyone happen to know will the PUxxx upgrade certs (such as PU503s, that expire in July, 2010 for mine for example) be moved to delta.com e-certs (still not there as of today), or will those also be soon kaput and no longer visible, so the only way to use the open (unused) e-certs will be if one has saved a PDF or a paper printout copy of them? (Even if so?) And thus no more way to tell which ones are open and which ones are closed..
Lastly, for originally DL (not NW migrated, that seem to not have it at all) itenearies, does anyone know the secret to make the ticket # show or the "Email Receipt" link work (that for me for 9 out of 10 originally DL itenearies always fails with the "system unavailable" error, over the last year or so)?
..and for flight changes, I guess that delta.com does not have that functionality online at all, as I've never seen for any iteneary (DL or NW) a "change flights" option on delta.com.. wow, just now I really see how we are going back a good decade or two in customer facing functionality.
Jan 25, 2010, 8:06 am
#4
Join Date: Jul 2006
Location: Inland Empire!
Programs: NW Plat (formerly), UA 1K, Hilton Silver, Hyatt Plat
Posts: 2,917
Receipt found on nwa.com for NW itineraries!!!!
OK.... I just found out that you can still find your NW receipt on the NWA.com website. 
I logged into "My NWA Info". And in "My Reservations" there was a "Print Receipt" button, that brought up the receipt for that itinerary! It looks like they are still there, but you must access them via a circuitous method.
I logged into "My NWA Info". And in "My Reservations" there was a "Print Receipt" button, that brought up the receipt for that itinerary! It looks like they are still there, but you must access them via a circuitous method.
Jan 25, 2010, 8:42 am
#5
Join Date: Nov 2007
Programs: DL GM, WN AL/CP, UA Silver, Marriott Lifetime Titanium
Posts: 1,483
OK.... I just found out that you can still find your NW receipt on the NWA.com website.
I logged into "My NWA Info". And in "My Reservations" there was a "Print Receipt" button, that brought up the receipt for that itinerary! It looks like they are still there, but you must access them via a circuitous method.
I logged into "My NWA Info". And in "My Reservations" there was a "Print Receipt" button, that brought up the receipt for that itinerary! It looks like they are still there, but you must access them via a circuitous method.
Jan 25, 2010, 9:56 am
#6
Original Poster
Join Date: Sep 2009
Location: HNL
Programs: DL PM/1MM, BW DE (lifetime), HH DE, Marriott PE (lifetime), National Emerald Executive
Posts: 7,217
OK.... I just found out that you can still find your NW receipt on the NWA.com website.
I logged into "My NWA Info". And in "My Reservations" there was a "Print Receipt" button, that brought up the receipt for that itinerary! It looks like they are still there, but you must access them via a circuitous method.
I logged into "My NWA Info". And in "My Reservations" there was a "Print Receipt" button, that brought up the receipt for that itinerary! It looks like they are still there, but you must access them via a circuitous method.