PIN Request sent to "not me"
Oct 1, 2009, 1:10 pm
#1
Original Poster
Join Date: Feb 2008
Location: Grand Rapids. Another day, another de-icing.
Programs: Delta Diamond, Hilton Diamond, Marriott Gold
Posts: 186
PIN Request sent to "not me"
Sent to TTU today:
My wife received an unsolicited email concerning MY account (see below).
There is absolutely no reason why anyone but me should be getting this email. She is listed on my flight notification page, but nowhere else. The message is concerning my account, a salutation to me with my "skymiles" number and PIN request. I did not request this.
NO ONE BUT ME SHOULD BE GETTING THIS INFORMATION.
As rigid as the airline industry and TSA has been with travelers and travel restrictions, I would think that this sharing of information to ANYONE OTHER than the primary account holder would be a security risk. Is this an example of the "New Delta"?
Seriously now, fix this.
I would appreciate a reply explaining this.
From: Northwest Airlines <[email protected]>
To: NONRESPONSIBLEparty@aol.com
Sent: Thu, Oct 1, 2009 12:44 pm
Subject: PIN Confirmation from Northwest Airlines
Dear (firstname lastname), Your SkyMiles number is 123456789
Your Personal Identification Number (PIN) was created per your request.
Your SkyMiles account number and Personal Identification Number (PIN) allow you secure access to your SkyMiles account information and assist you in booking reservations on nwa.com and delta.com.
For further assistance, visit our Contact Us section and choose "PIN Assistance" to send us an
e-mail. Please do not reply to this e-mail.
Thank you.
Sincerely,
Northwest Airlines
Privacy Policy
This e-mail is provided as a service to NONRESPONSIBLEparty@aol.com.
Terms and Conditions:
All SkyMiles program rules apply to SkyMiles program membership, miles, offers, mile accrual, mile redemption and travel benefits, respectively. Complimentary upgrades are subject to availability and may not be available on all flights or in all markets. To review the rules, please visit delta.com/memberguide.
2009 Delta Air Lines, Inc.
My wife received an unsolicited email concerning MY account (see below).
There is absolutely no reason why anyone but me should be getting this email. She is listed on my flight notification page, but nowhere else. The message is concerning my account, a salutation to me with my "skymiles" number and PIN request. I did not request this.
NO ONE BUT ME SHOULD BE GETTING THIS INFORMATION.
As rigid as the airline industry and TSA has been with travelers and travel restrictions, I would think that this sharing of information to ANYONE OTHER than the primary account holder would be a security risk. Is this an example of the "New Delta"?
Seriously now, fix this.
I would appreciate a reply explaining this.
From: Northwest Airlines <[email protected]>
To: NONRESPONSIBLEparty@aol.com
Sent: Thu, Oct 1, 2009 12:44 pm
Subject: PIN Confirmation from Northwest Airlines
Dear (firstname lastname), Your SkyMiles number is 123456789
Your Personal Identification Number (PIN) was created per your request.
Your SkyMiles account number and Personal Identification Number (PIN) allow you secure access to your SkyMiles account information and assist you in booking reservations on nwa.com and delta.com.
For further assistance, visit our Contact Us section and choose "PIN Assistance" to send us an
e-mail. Please do not reply to this e-mail.
Thank you.
Sincerely,
Northwest Airlines
Privacy Policy
This e-mail is provided as a service to NONRESPONSIBLEparty@aol.com.
Terms and Conditions:
All SkyMiles program rules apply to SkyMiles program membership, miles, offers, mile accrual, mile redemption and travel benefits, respectively. Complimentary upgrades are subject to availability and may not be available on all flights or in all markets. To review the rules, please visit delta.com/memberguide.
2009 Delta Air Lines, Inc.
