If anyone has any questions or issues they want to raise with Craig Pavlus, PM me.

Would someone like to refer me to Pavlus? I'd like to get some quotes from them and if someone can benefit from this, it sounds like a win.

sent you a pm

Hope you're pleasantly surprised by how much you can save not using a regular TA.

I'm also surprised how much people rave about Pavlus when I'm having so much trouble just getting a quote from them. Can't save anything if they don't respond.

That is sad to hear.

Are you calling or emailing? I find emails are best

Are you providing a specific cruise and pricing in your communication and asking what their price would be? I have no idea about any cruise lines aside from a few lines. Silversea and Seabourn,�the discount is around 9-10%. Viking is 0%, but some OBCs are given. Not sure about Ponant or any other lines.

Email. I asked for pricing and benefits for a list of specific cruises on Silversea, Seabourn, and Ponant. I got no response to my first email and "I'll get those to you today" on my followup. I'm still waiting.

Sorry to hear. I sometimes need to followup as well, which is frustrating. I think it is the trade off when getting thousands in discounts. Still, as a potential new client, poor customer service. Did you try the general 800 number listed on the website? I never did that, so don�t know how that works.

Which agent or no specific one? My first attempt at Pavlus wasn't great but the agent I used last year was much, much better.

I've noticed my husband's emails to Pavlus get a much faster response than mine - I'm hoping it's not sexist and rather that he made the first contact years ago and is potentially listed as the main contact in their computer? And I also find that short/discrete questions are answered much more quickly than if I ask a broad "what river cruises longer than 7 days do you have" or whatever I asked last fall (it wasn't that I couldn't look up the cruises on my own - I had - but so many were sold out/almost sold out - I wanted a pro to tell me remaining options). Our original TA from Pavlus retired during COVID, as did so many people, and the new one hasn't been as responsive over all. But that's why I mainly use TAs to check the best pricing/rebates/perks...

I did eventually get a response from my Pavlus agent and have two cruises on hold for deposit with quotes on the other three I plan to book shortly.

Do you mind sharing your contact with Pavlus, ideally someone familar with Seabourn? Thanks in advance!

We've used a number of Internet based travel agencies and agents over the years with good result. Several years ago we got a recommendation to try Annette deBaca at Pavlus Travel and we've been with her ever since just booking our twelve cruise with her. http://pavlus.com/ We have consistently gotten a 10-12% cash discount and she often throws in a nice little onboard credit as a thank you. You can reach her at 1-866-811-1361. She has a small team that work with her so the support is great, at least all we want and need.

Thank you very much. Is Pavlus Virtuoso or Ensemble (for OBCs) and are their offers stackable with the Amex Plat CPP OBC?

You’d have to ask Annette. We don’t use any of those so have no experience,