Originally Posted by
mahasamatman
Email. I asked for pricing and benefits for a list of specific cruises on Silversea, Seabourn, and Ponant. I got no response to my first email and "I'll get those to you today" on my followup. I'm still waiting.
Sorry to hear. I sometimes need to followup as well, which is frustrating. I think it is the trade off when getting thousands in discounts. Still, as a potential new client, poor customer service. Did you try the general 800 number listed on the website? I never did that, so don’t know how that works.