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Old Jan 17, 2008 | 8:37 am
  #1  
Original Poster
 
Join Date: Nov 2007
Posts: 99
MBNA Quantum Card

Not sure if it is too late to act on this one. I have had a quantum MBNA card for many years now. I know that about 2-3 years ago, my card was reisussed by Bank of America after the acquisition.

I tried contacting BoA to find out the status of my reward points. They informed me that "they didnt see any in the computer and there was nothing they could do about it."

Has anyone else had this problem / know what the resolution was in terms of reward points after the merger?
rwilliams603 is offline  
Old Jan 17, 2008 | 9:33 pm
  #2  
 
Join Date: Apr 2005
Location: PHX
Posts: 3,794
How long ago were the points earned? Worldpoints have a 5 year expiration.
alanh is offline  
Old Jan 18, 2008 | 4:48 pm
  #3  
Original Poster
 
Join Date: Nov 2007
Posts: 99
Where can I go / login online to see my point balance? Is it through Bank of America?
rwilliams603 is offline  
Old Jan 18, 2008 | 4:53 pm
  #4  
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Join Date: Jul 2003
Posts: 11,377
The website address was mbnaworldpoints.com.

Here is the direct link to the current login page:
https://wwwn.managerewardsonline.com...k?eid=84CB35B0

(Note to self: with all of the phishing attempts, why do banks/financial institutions use all sorts of top-level domain names rather than keeping everything a subdomain on, for example, bankofamerica.com?)
soitgoes is offline  
Old Jan 18, 2008 | 4:57 pm
  #5  
 
Join Date: Oct 2000
Posts: 1,268
Any old statements lying around in paper or email form that show point balance? They would show a paper trail that you had something and then they could "investigate" where they went for you and call you back.
STAM4NICK is offline  
Old Jan 19, 2008 | 9:52 am
  #6  
 
Join Date: Mar 2007
Programs: DL Plat, AA Plat, HH Diamond, Marriott Gold, SPG Gold, AMEX Plat, Merrill+, Citi AMEX Chairman
Posts: 463
Originally Posted by soitgoes
The website address was mbnaworldpoints.com.

Here is the direct link to the current login page:
https://wwwn.managerewardsonline.com...k?eid=84CB35B0

(Note to self: with all of the phishing attempts, why do banks/financial institutions use all sorts of top-level domain names rather than keeping everything a subdomain on, for example, bankofamerica.com?)
I think that once upon a time there was ambition that this programs would be broader than just the issuing bank.

The WorldPoints was used by multiple banks that were serviced by MBNA card services, e.g. Fidelity Visa Sigature accrues Worldpoints.
awake is offline  


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