|
Originally Posted by kouichi
(Post 32782627)
…I have trouble using the HSBC premier world elite card when buying a $25 Uber cash in the app. Uber says this card is not supported by them.
In any case, I can still use the card to pay Uber via ApplePay. It's just annoying that it won't work directly in the Uber app and that Uber support won't do anything about it. |
The system somehow blocks the HSBC card (and maybe the amex card for @ExpatExp also) from buying Uber cash 99% of the time. The card is then secretly flagged/restricted within Uber's backend system. The only way to resolve this and use the HSBC card to buy Uber cash is to get the right support person / escalation team via chat to unrestrict the card. Most of the time this is difficult because their support is clueless on the issue itself or doesn't know who to escalate to unrestrict the card. I have luck with just keep on pressing them on the chat to unrestrict the card and then I can use the card to buy Uber cash or a regular Uber ride.
If the HSBC card is restricted, then I cannot use it to pay for rides, ubereats, or buy Uber cash. While other cards like amex works fine within the same wallet. I've got $40 bucks to go to get back before end of the year then this card is going on the cancellation list. |
I don't know what you're speaking of. I was able to use the HSBC to buy Uber Cash yesterday and it went through.
|
Originally Posted by kouichi
(Post 32911869)
The system somehow blocks the HSBC card (and maybe the amex card for @ExpatExp also) from buying Uber cash 99% of the time. The card is then secretly flagged/restricted within Uber's backend system. The only way to resolve this and use the HSBC card to buy Uber cash is to get the right support person / escalation team via chat to unrestrict the card. Most of the time this is difficult because their support is clueless on the issue itself or doesn't know who to escalate to unrestrict the card. I have luck with just keep on pressing them on the chat to unrestrict the card and then I can use the card to buy Uber cash or a regular Uber ride.
|
My World Elite card is up for renewal and with no useful credits to offset the $395 fee it isn't worth it anymore. Does HSBC do retention offers? Or should I transfer all my points out then phone in to cancel?
|
When I called to cancel they did offer me some points, though not enough to convince me to keep the card.
I wonder if the sign up bonus is avaliable again to those who previously had the card? |
HSBC (USA) Premier MasterCard, offer received by email:
1. From January 1, 2021 through June 30, 2021, you will earn one and a half (1.5) Points on the first $2,000 in purchases made at stores or retailers classified under the following merchant category codes (MCC): 5122 Drugs, Drug Proprietors, and Druggists Sundries, 5912 Drug Stores, Pharmacies, 5300 Wholesale Clubs, 5411 Grocery Stores / Supermarkets, 5422 Freezer and Locker Meat Provisioners, 5441 Candy Stores / Confectionery Stores / Nut Stores, 5451 Dairy Products Stores, 5462 Bakeries, 5499 Misc. Food Stores - Convenience Stores and Specialty Markets, 5541 Service Stations, 5542 Fuel Dispenser, 5047 Dental/Laboratory/Medical/Ophthalmic Hospital Equipment and Supplies, 5975 Hearing Aids-Sales, Service, Supply Stores, 5976 Orthopedic Goods-Artificial Limb Stores, 8011 Doctors, 8021 Dentists, Orthodontists, 8031 Osteopathic Physicians, 8041 Chiropractors, 8042 Optometrists, Ophthalmologists, 8043 Opticians, Optical Goods, and Eyeglasses, 8049 Chiropodists, Podiatrists, 8050 Nursing and Personal Care Facilities, 8062 Hospitals, 8071 Dental and Medical Laboratories, 8099 Health Practitioners, Medical Services. When you reach the benefit cap (e.g., you spend $2,000 on purchases in Home and Health categories to earn 1.5X Points on these purchases) you will earn 1X Points for future purchases. HSBC is not responsible for 1) the merchant's transaction description, 2) selection of MCC, 3) delays in the merchant submitting the transaction |
Originally Posted by mia
(Post 32987886)
HSBC (USA) Premier MasterCard, offer received by email:
From January 1, 2021 through June 30, 2021, you will earn two (2) Points on the first $3,000 in purchases made at stores or retailers classified under the following merchant category codes (MCC): 5122 Drugs, Drug Proprietors, and Druggists Sundries, 5912 Drug Stores, Pharmacies, 5300 Wholesale Clubs, 5411 Grocery Stores / Supermarkets, 5422 Freezer and Locker Meat Provisioners, 5441 Candy Stores / Confectionery Stores / Nut Stores, 5451 Dairy Products Stores, 5462 Bakeries, 5499 Misc. Food Stores - Convenience Stores and Specialty Markets, 5541 Service Stations, 5542 Fuel Dispenser, 5047 Dental/Laboratory/Medical/Ophthalmic Hospital Equipment and Supplies, 5975 Hearing Aids—Sales, Service, Supply Stores, 5976 Orthopedic Goods—Artificial Limb Stores, 8011 Doctors, 8021 Dentists, Orthodontists, 8031 Osteopathic Physicians, 8041 Chiropractors, 8042 Optometrists, Ophthalmologists, 8043 Opticians, Optical Goods, and Eyeglasses, 8049 Chiropodists, Podiatrists, 8050 Nursing and Personal Care Facilities, 8062 Hospitals, 8071 Dental and Medical Laboratories, 8099 Health Practitioners, Medical Services. When you reach the benefit cap (e.g., you spend $3,000 on purchases in Home and Health categories to earn 2X Points on these purchases) you will earn 1X Points for future purchases. HSBC is not responsible for 1) the merchant's transaction description, 2) selection of MCC, 3) delays in the merchant submitting the transaction or 4), if the transaction date provided by the merchant differs from your actual purchase date. |
We'll find out for sure this week after earnings, however, FT is reporting this is confirmed already. Seems short sighted as many customers is Asia are likely interested in HSBC since they have a US presence. I myself have an HSBC account since they have a large international presence.
HSBC is accelerating its “pivot to Asia”, moving top executives from London to Hong Kong, scrapping its US retail banking operation and planning further expansion in Singapore. |
Originally Posted by JHake10
(Post 33053036)
We'll find out for sure this week after earnings, however, FT is reporting this is confirmed already. Seems short sighted as many customers is Asia are likely interested in HSBC since they have a US presence. I myself have an HSBC account since they have a large international presence.
https://www.ft.com/content/38c3670c-...e-0f9eee553744 |
HSBC has been trying to sell its French retail arm for some time now. I wonder who would buy their US business.
What's interesting is a new branch recently opened near me. They revamped the credit card rewards UI and are noting a refresh is coming to the general banking UI. |
Originally Posted by JHake10
(Post 33054771)
I wonder who would buy their US business.
. If you look at the geographic distribution of HSBC's USA branch network you can see that a piecemeal sale (or a re-sale by the first buyer) is plausible. There is a concentration in the northeast, primarily in New York. There is another concentration in California. Then there are small numbers in Washington State and Florida. |
I wonder how HSBC US will handle the Premier customers? I opened my Premier account here to have accounts in SG and CN. I'd guess if US Premier customers are orphaned, move minimum balance to SG? Also I just learned that HSBC credit cards are owned by Capital One? Explains the sucky rewards program with the HSBC Premier MC.
|
Originally Posted by abraxis
(Post 33056990)
I....HSBC credit cards are owned by Capital One? ....
On May 1, 2012, Capital One completed its acquisition of the majority of HSBC’s United States credit card business... HSBC is neither selling Capital One the totality of its U.S. credit card business, nor ceasing to issue credit cards in the United States. Prior to the sale, HSBC issued credit cards in the US through two distinct subsidiary companies: HSBC Finance Corp. and HSBC USA. Capital One purchased HSBC Finance Corp., which includes the popular brand names Orchard Bank and Household Bank as well as HSBC’s suite of co-branded cards, such as the Best Buy Credit Card and the GM credit card |
Originally Posted by abraxis
(Post 33056990)
I wonder how HSBC US will handle the Premier customers? I opened my Premier account here to have accounts in SG and CN. I'd guess if US Premier customers are orphaned, move minimum balance to SG? Also I just learned that HSBC credit cards are owned by Capital One? Explains the sucky rewards program with the HSBC Premier MC.
I signed up for Premier due to the international presence. I was hoping to get an account set up in The Philippines soon since my wife's family is there. The announcement today (or at least what I read) seemed noncommittal. They noted a potential sale of the US business. |
| All times are GMT -6. The time now is 9:43 am. |
This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.