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USA contactless credit/debit/transit (2017 - 2021)

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Old Jan 16, 2017, 6:55 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: storewanderer
Older (archived) threads: 2014-16
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FAQ
  1. What is EMV contactless?

    EMV contactless is a form of contactless/NFC that uses the same security and encryption that is used when inserting a chip card into an EMV-enabled terminal. Other than not having to sign/enter a PIN for smaller transactions, the security is effectively the same as chip and PIN/chip and signature.

    In contrast, MSD contactless is an older version that is designed just and only for the United States. This effectively uses much the same flow as a swiped card transaction with the same rules.

  2. What is CDCVM?

    CDCVM stands for Consumer Device Cardholder Verification Method. It's a method of telling the terminal that the customer verified their identity using their mobile device. Terminals that support it will waive the signature/PIN requirement typically in place for larger transactions, potentially saving time at checkout.

    More info: https://support.apple.com/en-us/HT202527

  3. Does EMV contactless need to be supported to support CDCVM?

    Typically, yes. (However, there are some exceptions below.)

  4. Why can't I tap my foreign-issued contactless card at most places in the US?

    This is likely because the store does not support EMV contactless. Foreign issued contactless cards typically do not support MSD contactless since other markets have had EMV for quite some time. In contrast, most stores in the US have yet to get the necessary certifications/software for EMV contactless so they are typically MSD-only--if contactless is enabled at all. (See below for a list of stores where your card will likely work.)

  5. I paid for a purchase with Apple/Android/Samsung Pay and still had to sign for it.

    Most likely, the store in question does not have EMV contactless enabled (see above question). However, there are instances where CDCVM does not work even with EMV contactless enabled. Restaurants that allow tip adjust, for example--where the tip amount is written on a paper receipt and entered by the staff later--cannot support CDCVM. It may simply be a matter of the merchant's processor or the POS software in use not supporting it too.

    Another common reason is if you used a US-issued AmEx card with a mobile wallet. AmEx currently does not allow EMV contactless support in mobile wallets for these cards, so they always run as MSD contactless. Because of this, CDCVM is not supported (with very few exceptions, as noted below).

    Note: if you used Samsung Pay, you may have paid with MST instead of NFC. Since MST emulates the magnetic pulses that the terminal receives when swiping a regular card, the normal magstripe rules apply.

  6. How can I tell whether EMV contactless was used?

    An easy way to tell if you have Apple Pay is to pay with a Visa or MC while in airplane mode. Wallet will then show a transaction amount next to "Payment" for the card that was used. Alternatively, EMV-related information will typically print on the receipt (AID, etc.) if EMV contactless was used.

(Non-exhaustive) list of EMV contactless supporting merchants in the US:
  • 7-Eleven
  • 99 Ranch
  • Albertsons (Safeway, Vons, Pak N Save, Jewel, Acme, Shaws, Star, Carrs, Randalls, Tom Thumb, Haggen, Eagle, Lucky UT/SoCal)
  • Apple Store*†
  • Athleta
  • Auntie Anne’s Pretzels
  • Banana Republic
  • Costco Wholesale
  • CVS
  • DuaneReade*
  • El Pollo Loco
  • EG Group US (Quik Stop, Kwik Shop, Tom Thumb, Turkey Hill) Note: cashier must press "Electronic Payment" to activate NFC
  • Five Below*
  • Five Guys
  • GAP
  • Grocery Outlet*
  • Harmon's Grocery
  • H&M*
  • Jolibee
  • Kohl's*
  • Lush Cosmetics*
  • Maverik
  • McDonald's*
  • Meijer
  • Old Navy
  • Panera Bread
  • PetSmart
  • Ray's Food Place
  • Round Table Pizza
  • Royal Farms
  • Red Ribbon Bakeshop
  • Sheetz
  • Sherm's Thunderbird Discount Markets Inc.*
  • Sprouts
  • Staples*
  • Starbucks*
  • Subway
  • Walgreens*
  • Weis Markets
  • All businesses that use Square and support contactless*
  • All businesses that use Clover and support EMV†**
  • All businesses that use First Data standalone terminals (e.g. FD100+FD35, FD130) with EMV enabled**

* CDCVM support confirmed
** CDCVM support depends on store/restaurant
† CDCVM supported in MSD mode
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USA contactless credit/debit/transit (2017 - 2021)

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Old Sep 16, 2018, 9:27 am
  #4666  
 
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Sheetz also has EMV contactless at the registers. Don't know about the pumps that accept NFC.
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Old Sep 16, 2018, 9:35 am
  #4667  
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Originally Posted by MASTERNC
Sheetz also has EMV contactless at the registers. Don't know about the pumps that accept NFC.
Speaking of this, isn't EMV contactless inside a prerequisite for EMV outside? I thought I read something about that a while ago.
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Old Sep 16, 2018, 9:59 am
  #4668  
 
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Originally Posted by MASTERNC
Sheetz also has EMV contactless at the registers. Don't know about the pumps that accept NFC.
Yeah Sheetz uses NCR Radiant with EMV contactless just like Kum & Go so it can be buggy at times. Contactless is pretty fast when it works.
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Old Sep 16, 2018, 10:49 am
  #4669  
 
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Originally Posted by tmiw
Speaking of this, isn't EMV contactless inside a prerequisite for EMV outside? I thought I read something about that a while ago.
Yes it is because the inside system is actually what’s running the cards for outside.
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Old Sep 16, 2018, 11:07 am
  #4670  
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Originally Posted by RedLight2015
Yes it is because the inside system is actually what’s running the cards for outside.
I just remembered that Safeway's convenience store is still MSD contactless yet EMV is enabled outside. That might be an exception though.

(Speaking of EMV contactless, Hudson News supports it. EMV is pretty lacking elsewhere at ABQ though but I did add a few locations that looked to be using Square.)
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Old Sep 16, 2018, 11:30 am
  #4671  
 
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Originally Posted by scibot
Yeah Sheetz uses NCR Radiant with EMV contactless just like Kum & Go so it can be buggy at times. Contactless is pretty fast when it works.
Perhaps that is why I initially got an error message along the line that too many cards were being used.
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Old Sep 16, 2018, 3:50 pm
  #4672  
 
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Originally Posted by tmiw

However, I occasionally hear of Google Play offers for using Google Pay at stores X number of times. Capital One also recently had a statement credit offer to convince people to add their cards to Google Pay.
Android/Google Pay always have deals for new users but people like myself who have used it for years. Nothing. They had the one promo a couple years ago for the $5 but that's it. No rewards or such for users like myself.

Same applies for C1. I've used Android/Google Pay and Samsung and no promos but they have all these new options for new users that added a card and they get a $25 statement credit.

Google and Samsung need to focus on people fear that their cards can be hacked via the phone. The biggest worry is the gas station.
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Old Sep 16, 2018, 9:16 pm
  #4673  
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Originally Posted by PKCorey
Android/Google Pay always have deals for new users but people like myself who have used it for years. Nothing. They had the one promo a couple years ago for the $5 but that's it. No rewards or such for users like myself.

Same applies for C1. I've used Android/Google Pay and Samsung and no promos but they have all these new options for new users that added a card and they get a $25 statement credit.

Google and Samsung need to focus on people fear that their cards can be hacked via the phone. The biggest worry is the gas station.
Really, there need to be more cards like the Altitude Reserve, where you get extra points for all mobile wallet purchases at any time. NFC in general should be encouraged, not specific wallets.
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Old Sep 17, 2018, 6:44 am
  #4674  
 
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Originally Posted by MASTERNC
Perhaps that is why I initially got an error message along the line that too many cards were being used.
Well usually it just stops working so the dots disappear from the screen and ctls no longer works.
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Old Sep 17, 2018, 10:07 am
  #4675  
 
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Originally Posted by tmiw
Really, there need to be more cards like the Altitude Reserve, where you get extra points for all mobile wallet purchases at any time. NFC in general should be encouraged, not specific wallets.
Wells Fargo Cash Wise gives 1.8% instead of 1.5% cash back for the first year for mobile device purchases (Apple, Google, Samsung Pay). Not spectacular, but it's something. https://www.wellsfargo.com/mobile-pa...mobile-wallet/
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Old Sep 17, 2018, 10:51 am
  #4676  
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Originally Posted by Hawaiian717
Wells Fargo Cash Wise gives 1.8% instead of 1.5% cash back for the first year for mobile device purchases (Apple, Google, Samsung Pay). Not spectacular, but it's something. https://www.wellsfargo.com/mobile-pa...mobile-wallet/
Chase did for Freedom at one point, too, but apparently they want people to use Chase Pay and not any of the other mobile wallets.
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Old Sep 17, 2018, 1:56 pm
  #4677  
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I ran into a couple of AmEx contactless failures this morning:
  • Local mechanic: VX820/VX520 setup. "Use chip reader" appeared when I tapped my card. Apple Pay supposedly works according to the staff, but I didn't attempt using my phone or watch.
  • Vending machine at work: all four lights lit up but nothing happened. Same with Samsung Pay. Couldn't swipe either since the NFC reader kept picking up the card's signal. Eventually the card reader itself stopped accepting all input and I had to use cash.
Other than those, I really haven't run into many issues with tapping my AmEx card. I did get comments/questions on occasion though.
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Old Sep 18, 2018, 9:03 am
  #4678  
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Speaking of Amex cards, a few days ago at a teriyaki joint I went to tap my card on the terminal at which point the owner made a motion that I should insert the card in the EMV slot instead. Luckily for me at that point the NFC kicked in successfully so that was that.
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Old Sep 19, 2018, 8:00 pm
  #4679  
 
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Alright, being a European living in America is a frustrating experience with NFC, but it's slowly dragging to be better, so there is hope! My first experience with pay at pump today was at Sunoco in Lancaster, PA.

Soo, I have a TD Bank Debit card with Google Pay, TB Bank Cash Credit card with Google Pay and a Santander contactless debit card. Also a Polish debit card, but that's a bonus

So, at least at Sunoco, once you tap the card, it behaves just as if you swiped it - asks if it's debit or credit and then asks for a pin or zip code. Has that been everyone else's experience at pumps or does that vary?

Interestingly enough, the TB Credit card kicks out after putting in the zip code, says "unauthorized pay inside". Tried twice, didn't work. TB Debit works just fine with pin code, I didn't check if it would go through as credit. That same credit card works when swiped, though.

Santander's went through as Credit. Polish card does not go through, but I've never had any success with any of the Polish cards at pumps here - swiping, EMV or else.


Separate note on Santander's card: it has issues at a few places where I had google pay work just fine. Mainly, I can never tap at Wawa, it just gets rejected. I can also not tap at Giant food stores, as it gets rejected, whereas TB works. One time I actually had a clerk at Wawa tell me that "our company doesn't seem to like Santander, I don't know, my card doesn't work for tapping either". So who knows?

Oh yeah - and my Polish mastercard didn't go through tapping either, had to put it in and put PIN in at the store.
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Old Sep 20, 2018, 12:38 am
  #4680  
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Originally Posted by Barciur
So, at least at Sunoco, once you tap the card, it behaves just as if you swiped it - asks if it's debit or credit and then asks for a pin or zip code. Has that been everyone else's experience at pumps or does that vary?
Usually, yes, though I seem to remember some places skipping those questions too.

Originally Posted by Barciur
Separate note on Santander's card: it has issues at a few places where I had google pay work just fine. Mainly, I can never tap at Wawa, it just gets rejected. I can also not tap at Giant food stores, as it gets rejected, whereas TB works. One time I actually had a clerk at Wawa tell me that "our company doesn't seem to like Santander, I don't know, my card doesn't work for tapping either". So who knows?

Oh yeah - and my Polish mastercard didn't go through tapping either, had to put it in and put PIN in at the store.
Sounds like it might be due to issues with EMV contactless not being supported, though I would have expected the US issued Santander cards to still support MSD mode and thus be fine.
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