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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Nov 6, 2015, 11:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Current welcome offer is 50,000 30,000 Crystal points with $5,000 $3,000 spending in the first 90 days. First annual fee not waived. (as of telephone call with bank employee 8/7/2019)

Past bonuses were:

***** #1502 - signup bonus 1/16/18 BUT ANNUAL FEE NOT WAIVED ******

100,000 points after spending $5,000 in first three months. Offer expires 30 December 2015. EXPIRED

A 70,000 points offer was offered back in March 2017 and expired March 31st, 2017. EXPIRED

The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.

Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.

The card has no foreign transactions fees and is fee-free the first year, then $400 annually.

Register your card for online access (cno.cnb.com). This changed on Sept 19 2019.
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
Best* redemption found to date is $1,000 prepaid visa for 105K pts. It's now 125K pts for a $1,000 prepaid visa. Link to catalog
*(other than spending for flights etc. & getting 1.2 cents each in value)

To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com

Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you

Significant benefits:

$250 per calendar year airline incidental credit - works on AU card as well - STARTING JAN 1ST, 2020 THE CREDIT WILL BE $350 PER ACCOUNT
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.- STARTING JAN 1ST, 2020 EACH ADDITIONAL GUEST BEYOND ACCOUNT HOLDER WILL BE CHARGED $32
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx - STARTING JAN 1ST, 2020 THIS WILL NO LONGER BE OFFERED AS A BENEFIT
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.

Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:

Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓® membership application fee.


What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
AS: Premium Class Upgrade, $59

HA: Interisland Flight, $48.80
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare

What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.

To Be Confirmed
UA: Award Redeposit Fees ($200)


Global Entry reimbursements: (works on AU also)

user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )

Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00

Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00

In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.

For further information, see this

STARTING JAN 1ST, 2020 there are going to be major changes to this card, these being:[/s]
  • $350 airline incidental credit per account (was $250 per AU)
    • $95 Annual Fee per AU
      • $32 per guest using PriorityPass (used to be free & unlimited)
        • Elimination of $100 Visa Air Discount Benefit
          • Groceries and Gas only earn 1x (used to be 3x)

Sources:

discussion starting here

https://www.cnb.com/content/dam/cnbc...ewards2020.pdf
https://www.cnb.com/content/dam/cnbc...rystal2020.pdf


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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Aug 19, 2019, 6:45 pm
  #2521  
 
Join Date: Jan 2014
Location: TYS/BNA/ATL
Programs: UR, TYP, MR, C1, AA, UA, WN, BA, AS, AV, AC, Choice, Hyatt, IHG, Hilton, Wyndham, Marriott
Posts: 1,978
Originally Posted by EasternTraveler
That is a great way to get shut down.
We are using this setup for 3 years in row.
farwest101 likes this.
yugi is offline  
Old Aug 21, 2019, 8:23 am
  #2522  
 
Join Date: Aug 2019
Posts: 7
Bought AA $250 on 8/7, charge posted on 8/9, still no news till today. Any other dp?
toka1 is offline  
Old Aug 21, 2019, 8:39 am
  #2523  
 
Join Date: Jan 2018
Location: BGI | MIA
Programs: AA Platinum Pro | Hyatt Globalist | HH Diamond | SPG Gold
Posts: 316
Originally Posted by toka1
Bought AA $250 on 8/7, charge posted on 8/9, still no news till today. Any other dp?
purchased $250 E-GC on 8/11 posted 8/13 no reimbursement yet. It seems to be averaging 10-14 days if you look at previous data points. It can take a while longer too if they aren’t currently processing them.
Shadowfactor is offline  
Old Aug 21, 2019, 10:01 am
  #2524  
 
Join Date: Jun 2011
Location: New York City
Posts: 801
Just a couple of fresh data points:

50K sign up bonus -- threshold charge met on 7/16/19, bonus posted sometime on 8/20 (though I don't see any reference to the actual sign up bonus transaction, just noticed that my account is 50K more today)
AA $250 eGC -- charged on 8/7, posted on 8/9/19, rebate posted on 8/20 (appeared today, 8/21)
thexfactor is offline  
Old Aug 21, 2019, 11:53 am
  #2525  
 
Join Date: Aug 2019
Posts: 7
Originally Posted by Shadowfactor


purchased $250 E-GC on 8/11 posted 8/13 no reimbursement yet. It seems to be averaging 10-14 days if you look at previous data points. It can take a while longer too if they aren’t currently processing them.
you are right,I just got it an hour ago. Thanks.
toka1 is offline  
Old Aug 21, 2019, 12:44 pm
  #2526  
 
Join Date: Feb 2018
Posts: 168
It looks like Autopay is available to set up through the CNO site now. Much easier than going through your banker.
silvervknight likes this.
WantOnlinePoker is offline  
Old Aug 22, 2019, 12:12 am
  #2527  
 
Join Date: Aug 2016
Posts: 42
Originally Posted by WantOnlinePoker
It looks like Autopay is available to set up through the CNO site now. Much easier than going through your banker.
Where is it exactly? I click Pay Bill from the top bar or Pay Online from the sidebar and I only see where I can add new bank account.
This is my first month, no statement yet if that matters.
silvervknight is offline  
Old Aug 23, 2019, 3:23 pm
  #2528  
 
Join Date: Dec 2018
Posts: 6
Originally Posted by whatonearth
Another travel rebate DP:
  • AA $250 e-GC purchased 7/31/2019
  • Charge posted 8/2/2019
  • Travel rebate posted 8/13/2019 (backdated to 8/8/2019)
AU1 received credit even faster:
  • AA $250 e-GC purchased 8/15/2019
  • Charge posted 8/19/2019
  • Travel rebate posted 8/22/2019
whatonearth is offline  
Old Aug 27, 2019, 12:32 pm
  #2529  
 
Join Date: May 2005
Location: SEA
Programs: AS; Hyatt Globalist; Hilton Gold; NEXUS
Posts: 979
The 1990s website is going away... this makes me sad. I loved the old website.

Dear sullim4,
We are upgrading our systems and services to provide you with an even better credit card experience! This upgrade will begin on Thursday, September 19 and will be completed on Monday, September 23, 2019. Please be sure to read this email in its entirety so that you know what to expect and what actions you need to take.
Effective September 19, 2019, Credit Card Online will be discontinued and transitioned to City National Online® where you’ll be able to manage your personal credit cards and more, in one convenient place.
To make this as seamless as possible, we will be transferring several of your existing account settings to City National Online.
IMPORTANT: If you are not already registered for City National Online, you must register with a new user ID and password by Thursday, September 19 to ensure the smooth transition of your credit card account settings to City National Online. See below for details about specific features and settings.
sullim4 is offline  
Old Aug 27, 2019, 1:46 pm
  #2530  
 
Join Date: Aug 2018
Posts: 61
Originally Posted by sullim4
The 1990s website is going away... this makes me sad. I loved the old website.
Heads up to anyone that wants to cling to the old site, but I just enrolled and had to add my AutoPay info again. If you're on AutoPay cruise control on the old "classic" site I don't know if that will stick once the migration is complete in a few weeks.
MoonOverMiami is offline  
Old Aug 27, 2019, 10:16 pm
  #2531  
FlyerTalk Evangelist
 
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,721
Originally Posted by MoonOverMiami
Heads up to anyone that wants to cling to the old site, but I just enrolled and had to add my AutoPay info again. If you're on AutoPay cruise control on the old "classic" site I don't know if that will stick once the migration is complete in a few weeks.
The email claims autopay will transfer to the new website with no action required.
MoonOverMiami likes this.
Boraxo is offline  
Old Aug 27, 2019, 10:51 pm
  #2532  
 
Join Date: Jan 2018
Location: BGI | MIA
Programs: AA Platinum Pro | Hyatt Globalist | HH Diamond | SPG Gold
Posts: 316
I think I prefer the old website over the new one.

Any chance this update will allow us to use the CNB app ?
Shadowfactor is offline  
Old Aug 27, 2019, 10:55 pm
  #2533  
 
Join Date: Sep 2018
Posts: 80
Originally Posted by Shadowfactor
I think I prefer the old website over the new one.
I am on the same boat. Everyone laughed at the old site for being "outdated". I actually really liked how simple and quick everything loaded. Nowadays it takes you 5 to 10 seconds to load any random bank's site full of ads, animations, cute buttons, etc. The new site is painfully slow.

One plus of the old site is that it gave you a lot of information for the *pending* transaction. Merchant, address, merchant code, etc.
natieya and akr1970akr like this.
jrc87 is offline  
Old Aug 28, 2019, 1:51 pm
  #2534  
 
Join Date: Sep 2014
Posts: 58
When is the annual fee supposed to post on the account? I applied (joint application) on July 29 but did not get approved until Aug 2. I still do not see the annual fee posted in my transaction history. I received all 5 cards on August 8, but have not received the priority pass cards. How long did it take for the PP to come?

Last edited by acefspadez; Aug 28, 2019 at 2:05 pm
acefspadez is offline  
Old Aug 28, 2019, 6:09 pm
  #2535  
 
Join Date: Mar 2013
Location: EWR
Programs: World of Hyatt, Marriott Bonvoy, Hilton Honors, UA Mileage Plus
Posts: 1,255
Originally Posted by acefspadez
When is the annual fee supposed to post on the account? I applied (joint application) on July 29 but did not get approved until Aug 2. I still do not see the annual fee posted in my transaction history. I received all 5 cards on August 8, but have not received the priority pass cards. How long did it take for the PP to come?
I applied on 7/26 and the AF was charged on 7/31. I received 1 Priority Pass card for the primary user on 8/24. I didn’t order it, just showed up. I don’t know how to order the 2nd PP card.

How were you able to get 5 total cards?
jags86 is offline  


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