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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Nov 6, 2015, 11:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Current welcome offer is 50,000 30,000 Crystal points with $5,000 $3,000 spending in the first 90 days. First annual fee not waived. (as of telephone call with bank employee 8/7/2019)

Past bonuses were:

***** #1502 - signup bonus 1/16/18 BUT ANNUAL FEE NOT WAIVED ******

100,000 points after spending $5,000 in first three months. Offer expires 30 December 2015. EXPIRED

A 70,000 points offer was offered back in March 2017 and expired March 31st, 2017. EXPIRED

The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.

Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.

The card has no foreign transactions fees and is fee-free the first year, then $400 annually.

Register your card for online access (cno.cnb.com). This changed on Sept 19 2019.
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
Best* redemption found to date is $1,000 prepaid visa for 105K pts. It's now 125K pts for a $1,000 prepaid visa. Link to catalog
*(other than spending for flights etc. & getting 1.2 cents each in value)

To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com

Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you

Significant benefits:

$250 per calendar year airline incidental credit - works on AU card as well - STARTING JAN 1ST, 2020 THE CREDIT WILL BE $350 PER ACCOUNT
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.- STARTING JAN 1ST, 2020 EACH ADDITIONAL GUEST BEYOND ACCOUNT HOLDER WILL BE CHARGED $32
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx - STARTING JAN 1ST, 2020 THIS WILL NO LONGER BE OFFERED AS A BENEFIT
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.

Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:

Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓® membership application fee.


What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
AS: Premium Class Upgrade, $59

HA: Interisland Flight, $48.80
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare

What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.

To Be Confirmed
UA: Award Redeposit Fees ($200)


Global Entry reimbursements: (works on AU also)

user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )

Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00

Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00

In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.

For further information, see this

STARTING JAN 1ST, 2020 there are going to be major changes to this card, these being:[/s]
  • $350 airline incidental credit per account (was $250 per AU)
    • $95 Annual Fee per AU
      • $32 per guest using PriorityPass (used to be free & unlimited)
        • Elimination of $100 Visa Air Discount Benefit
          • Groceries and Gas only earn 1x (used to be 3x)

Sources:

discussion starting here

https://www.cnb.com/content/dam/cnbc...ewards2020.pdf
https://www.cnb.com/content/dam/cnbc...rystal2020.pdf


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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Jul 17, 2017, 5:47 pm
  #1411  
 
Join Date: Oct 2015
Posts: 168
Got $51 SW award fees credited 7X, up to whatever the travel credit I had.
msthegame is offline  
Old Jul 17, 2017, 6:46 pm
  #1412  
 
Join Date: May 2012
Posts: 48
Does AirBNB bookings qualify for the 3x points?

Does anyone have any experience on whether AIRBNB charges count as travel expenses to qualify for the 3x multiplier?
mocarey is offline  
Old Jul 19, 2017, 1:58 am
  #1413  
 
Join Date: Jul 2017
Posts: 4
Originally Posted by mocarey
Does anyone have any experience on whether AIRBNB charges count as travel expenses to qualify for the 3x multiplier?
It should, for me it counted as LODGING--HOTELS,MOTELS,AND RESORTS
idenis is offline  
Old Jul 19, 2017, 7:01 am
  #1414  
 
Join Date: Oct 2009
Location: SFO
Posts: 515
Finally got credit for UA gift registry charges from over a month ago. I ended up talking to a CSR who looked into it, maybe that helped.
adlibitum is offline  
Old Jul 19, 2017, 9:28 pm
  #1415  
 
Join Date: Jun 2007
Posts: 138
Originally Posted by adlibitum
Finally got credit for UA gift registry charges from over a month ago. I ended up talking to a CSR who looked into it, maybe that helped.
When did you make your original purchase, and when was the credit posted?

When did you talk to the CSR?

Thanks.
popomama is offline  
Old Jul 19, 2017, 11:34 pm
  #1416  
 
Join Date: Oct 2009
Location: SFO
Posts: 515
Originally Posted by popomama
When did you make your original purchase, and when was the credit posted?

When did you talk to the CSR?

Thanks.
I made a UA gift registry purchase of $75 on June 16 and another for $60 on June 17. I called CSR (escalated to supervisor) around July 5. Credit for $135 showed up today, although dated July 17.

The CSR said she sent a message to the "third-party service" that handles the airline credits. I was concerned the UA GR was being shut down but apparently not. I can't prove that calling in actually helped since the T&C's say the credit can take 6-8 weeks, but maybe calling in helped. YMMV.
adlibitum is offline  
Old Jul 20, 2017, 9:50 am
  #1417  
 
Join Date: Jul 2017
Posts: 4
Originally Posted by adlibitum
I made a UA gift registry purchase of $75 on June 16 and another for $60 on June 17. I called CSR (escalated to supervisor) around July 5. Credit for $135 showed up today, although dated July 17.

The CSR said she sent a message to the "third-party service" that handles the airline credits. I was concerned the UA GR was being shut down but apparently not. I can't prove that calling in actually helped since the T&C's say the credit can take 6-8 weeks, but maybe calling in helped. YMMV.
can you share what you told the CSR regarding your UA registry? obviously saying to them this is a gift registry would be a no no...

thanks
ice_0408 is offline  
Old Jul 21, 2017, 8:03 am
  #1418  
 
Join Date: Oct 2009
Location: SFO
Posts: 515
I just said it was for an airline fee charge, did not specify what kind.
adlibitum is offline  
Old Jul 22, 2017, 7:31 pm
  #1419  
 
Join Date: Apr 2017
Posts: 470
For God's sake, don't tell them that it's a gift registry because they would shutdown all gift cards
good_boy_1234 is offline  
Old Jul 26, 2017, 9:26 am
  #1420  
 
Join Date: Jul 2017
Posts: 4
do we have and DP that UA GR is still working after June 1? it seems like this is dead... i'm still waiting for mine, but begin to lose hope
ice_0408 is offline  
Old Jul 30, 2017, 8:09 am
  #1421  
 
Join Date: Sep 2013
Posts: 27
it's been 3+ months, still hasn't received my 70k sign up bonus points...reward representatives are of no help...this is so frustrating
mackaikai is offline  
Old Jul 31, 2017, 12:10 am
  #1422  
 
Join Date: Dec 2003
Location: CA
Programs: BA, AA, United
Posts: 429
Has City National bank changed the points reqd for visa debit cards recently? I remember that it was 105K points for $1000 before but it is now 125K points for $1000.

I do not remember getting any mail from CNB regarding this.
rambo is offline  
Old Jul 31, 2017, 7:33 am
  #1423  
 
Join Date: Mar 2015
Posts: 140
Originally Posted by rambo
Has City National bank changed the points reqd for visa debit cards recently? I remember that it was 105K points for $1000 before but it is now 125K points for $1000.

I do not remember getting any mail from CNB regarding this.
Yep, log into cnb rewards and you will see the change.
exoticfusion is offline  
Old Aug 1, 2017, 2:57 pm
  #1424  
 
Join Date: Dec 2014
Posts: 2
DP: UA registry $50 at 6/8, find the rebate when login today.
lswolf is offline  
Old Aug 1, 2017, 7:14 pm
  #1425  
 
Join Date: Dec 2007
Location: TX
Posts: 212
looks like a 50k offer is back https://www.doctorofcredit.com/city-...travel-credit/
dchoe is offline  


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