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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Nov 6, 2015, 11:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Current welcome offer is 50,000 30,000 Crystal points with $5,000 $3,000 spending in the first 90 days. First annual fee not waived. (as of telephone call with bank employee 8/7/2019)

Past bonuses were:

***** #1502 - signup bonus 1/16/18 BUT ANNUAL FEE NOT WAIVED ******

100,000 points after spending $5,000 in first three months. Offer expires 30 December 2015. EXPIRED

A 70,000 points offer was offered back in March 2017 and expired March 31st, 2017. EXPIRED

The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.

Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.

The card has no foreign transactions fees and is fee-free the first year, then $400 annually.

Register your card for online access (cno.cnb.com). This changed on Sept 19 2019.
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
Best* redemption found to date is $1,000 prepaid visa for 105K pts. It's now 125K pts for a $1,000 prepaid visa. Link to catalog
*(other than spending for flights etc. & getting 1.2 cents each in value)

To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com

Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you

Significant benefits:

$250 per calendar year airline incidental credit - works on AU card as well - STARTING JAN 1ST, 2020 THE CREDIT WILL BE $350 PER ACCOUNT
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.- STARTING JAN 1ST, 2020 EACH ADDITIONAL GUEST BEYOND ACCOUNT HOLDER WILL BE CHARGED $32
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx - STARTING JAN 1ST, 2020 THIS WILL NO LONGER BE OFFERED AS A BENEFIT
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.

Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:

Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓® membership application fee.


What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
AS: Premium Class Upgrade, $59

HA: Interisland Flight, $48.80
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare

What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.

To Be Confirmed
UA: Award Redeposit Fees ($200)


Global Entry reimbursements: (works on AU also)

user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )

Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00

Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00

In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.

For further information, see this

STARTING JAN 1ST, 2020 there are going to be major changes to this card, these being:[/s]
  • $350 airline incidental credit per account (was $250 per AU)
    • $95 Annual Fee per AU
      • $32 per guest using PriorityPass (used to be free & unlimited)
        • Elimination of $100 Visa Air Discount Benefit
          • Groceries and Gas only earn 1x (used to be 3x)

Sources:

discussion starting here

https://www.cnb.com/content/dam/cnbc...ewards2020.pdf
https://www.cnb.com/content/dam/cnbc...rystal2020.pdf


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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Aug 2, 2017, 8:21 am
  #1426  
 
Join Date: Jul 2014
Posts: 71
Can permanent residents apply for this card or only US citizens?
viag8 is offline  
Old Aug 2, 2017, 11:38 am
  #1427  
 
Join Date: Apr 2017
Posts: 13
Originally Posted by mackaikai
it's been 3+ months, still hasn't received my 70k sign up bonus points...reward representatives are of no help...this is so frustrating
I had the same problem. I applied a week or so before March 31st(when the bonus was set to expire). When I didn't get my bonus, I called in and they told me their records showed I had been approved after(???) the bonus expiration. Anyway, they said they would contact my banker to look into it. I never heard back, but a week later the bonus magically showed up online. It's not in the bonus history, but I have the points.
adeebm is offline  
Old Aug 2, 2017, 11:39 am
  #1428  
 
Join Date: Apr 2017
Posts: 13
Originally Posted by rambo
Has City National bank changed the points reqd for visa debit cards recently? I remember that it was 105K points for $1000 before but it is now 125K points for $1000.

I do not remember getting any mail from CNB regarding this.
Yes they changed a month or two ago. The terms state the rewards can change at any time. Too bad though, I was hoping to cash out. Now the best strategy is to use for flights at ~1.5cpp.
adeebm is offline  
Old Aug 3, 2017, 2:21 pm
  #1429  
 
Join Date: Mar 2015
Posts: 140
Is there anyway to see how much of the $250 incidental you used thus far for each card?
exoticfusion is offline  
Old Aug 3, 2017, 2:51 pm
  #1430  
 
Join Date: Jan 2015
Posts: 28
Originally Posted by viag8
Can permanent residents apply for this card or only US citizens?
Permanent residents are OK to apply.
MingCP3 is offline  
Old Aug 3, 2017, 3:37 pm
  #1431  
 
Join Date: Jun 2011
Posts: 3,528
Originally Posted by adeebm
Yes they changed a month or two ago. The terms state the rewards can change at any time. Too bad though, I was hoping to cash out. Now the best strategy is to use for flights at ~1.5cpp.
Flights are ~1.5cpp now? I thought it was typically around 1.2cpp.
nall is offline  
Old Aug 4, 2017, 11:49 pm
  #1432  
 
Join Date: Jul 2011
Location: CCR
Posts: 326
Originally Posted by nall
Flights are ~1.5cpp now? I thought it was typically around 1.2cpp.
I looked today and flights are still in the 1.25cpp range.
slack455 is offline  
Old Aug 7, 2017, 4:07 pm
  #1433  
 
Join Date: Oct 2009
Posts: 152
Seems they increased visa gift card price again. Now it is 130k for $1000.
Maybe they noticed they lose money on this product but didn't figure out the real problem. I feel they may cut other benefits by year end.
Originally Posted by rambo
Has City National bank changed the points reqd for visa debit cards recently? I remember that it was 105K points for $1000 before but it is now 125K points for $1000.

I do not remember getting any mail from CNB regarding this.
savingwizard is offline  
Old Aug 7, 2017, 10:59 pm
  #1434  
 
Join Date: Aug 2013
Location: Kansas City
Posts: 193
At this point might as well get merchant gc for 10% more vs 30% for visa gc
Nomoneyinmybank is offline  
Old Aug 9, 2017, 10:42 pm
  #1435  
 
Join Date: Jul 2011
Location: CCR
Posts: 326
What is the process for adding AU's after you have the card? Do I have to call, go in-branch, or can I do it online?
slack455 is offline  
Old Aug 10, 2017, 8:00 am
  #1436  
 
Join Date: Mar 2003
Location: Los Altos, CA
Posts: 41
Originally Posted by slack455
What is the process for adding AU's after you have the card? Do I have to call, go in-branch, or can I do it online?
I added my son as an AU earlier this year since he was going to be traveling in Europe and didn't have a card that skipped the international charge fee. In my case I did it all via phone and email with the person that I typically deal with at CNB. I called in to make the original request, gave the basic details and then sent some additional details via email.
pmarcos is offline  
Old Aug 10, 2017, 9:59 am
  #1437  
 
Join Date: Apr 2013
Posts: 10
The branch location map shows a location in downtown Minneapolis. This may be the first time I have actually clicked on the link to check locations, so I am not sure if that is new or not.

Has anyone used that location to get the card? Of all the locations, I actually make it to Minneapolis reasonably frequently and could carve out some time to do an application in-branch.
jeph36 is offline  
Old Aug 10, 2017, 11:35 am
  #1438  
 
Join Date: Apr 2009
Location: MSP
Posts: 398
Originally Posted by jeph36
The branch location map shows a location in downtown Minneapolis. This may be the first time I have actually clicked on the link to check locations, so I am not sure if that is new or not.

Has anyone used that location to get the card? Of all the locations, I actually make it to Minneapolis reasonably frequently and could carve out some time to do an application in-branch.
It's a new thing I think. I called them up and applied through there.
shuom is offline  
Old Aug 10, 2017, 12:46 pm
  #1439  
 
Join Date: Jul 2011
Location: CCR
Posts: 326
Originally Posted by pmarcos
I added my son as an AU earlier this year since he was going to be traveling in Europe and didn't have a card that skipped the international charge fee. In my case I did it all via phone and email with the person that I typically deal with at CNB. I called in to make the original request, gave the basic details and then sent some additional details via email.
Thanks, I was hoping to avoid the local branch and their constant, annoying upselling attempts.
slack455 is offline  
Old Aug 13, 2017, 6:40 pm
  #1440  
 
Join Date: Dec 2009
Programs: CO UA AA
Posts: 8
Originally Posted by mimixnoodles
from AA gc purchase, never got it from UA
Did you purchase $250 AA gift card in a single transaction? Also curious if you UA purchase got reimbursed later?
qltraveler is offline  


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