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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Nov 6, 2015, 11:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Current welcome offer is 50,000 30,000 Crystal points with $5,000 $3,000 spending in the first 90 days. First annual fee not waived. (as of telephone call with bank employee 8/7/2019)

Past bonuses were:

***** #1502 - signup bonus 1/16/18 BUT ANNUAL FEE NOT WAIVED ******

100,000 points after spending $5,000 in first three months. Offer expires 30 December 2015. EXPIRED

A 70,000 points offer was offered back in March 2017 and expired March 31st, 2017. EXPIRED

The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.

Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.

The card has no foreign transactions fees and is fee-free the first year, then $400 annually.

Register your card for online access (cno.cnb.com). This changed on Sept 19 2019.
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
Best* redemption found to date is $1,000 prepaid visa for 105K pts. It's now 125K pts for a $1,000 prepaid visa. Link to catalog
*(other than spending for flights etc. & getting 1.2 cents each in value)

To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com

Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you

Significant benefits:

$250 per calendar year airline incidental credit - works on AU card as well - STARTING JAN 1ST, 2020 THE CREDIT WILL BE $350 PER ACCOUNT
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.- STARTING JAN 1ST, 2020 EACH ADDITIONAL GUEST BEYOND ACCOUNT HOLDER WILL BE CHARGED $32
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx - STARTING JAN 1ST, 2020 THIS WILL NO LONGER BE OFFERED AS A BENEFIT
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.

Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:

Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓® membership application fee.


What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
AS: Premium Class Upgrade, $59

HA: Interisland Flight, $48.80
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare

What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.

To Be Confirmed
UA: Award Redeposit Fees ($200)


Global Entry reimbursements: (works on AU also)

user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )

Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00

Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00

In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.

For further information, see this

STARTING JAN 1ST, 2020 there are going to be major changes to this card, these being:[/s]
  • $350 airline incidental credit per account (was $250 per AU)
    • $95 Annual Fee per AU
      • $32 per guest using PriorityPass (used to be free & unlimited)
        • Elimination of $100 Visa Air Discount Benefit
          • Groceries and Gas only earn 1x (used to be 3x)

Sources:

discussion starting here

https://www.cnb.com/content/dam/cnbc...ewards2020.pdf
https://www.cnb.com/content/dam/cnbc...rystal2020.pdf


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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Feb 25, 2019, 5:55 pm
  #2236  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,864
Originally Posted by gizayabasu
Thanks. Did you need to go in branch and fill out a form or what?
Do you have other business with CNB?
Do you know your assigned banker?
Have you met your banker in person?
All of these have to do with the relationship you have with your banker. If you have a good one, they will do things for you that they will not do for others. If you only have a CC and do not personally know your assigned banker, you may have to go into the branch and provide supporting documents of your AU's identity and SSN. With CNB there is NO set rule. It is up to the banker and their relationship with you. YMMV!!!
akr1970akr likes this.
EasternTraveler is offline  
Old Feb 25, 2019, 6:23 pm
  #2237  
 
Join Date: Oct 2006
Posts: 191
Visa Discount Air with Point Redemption

Providing a data point…

I found roundtrip flights on visadiscountair.com/cnb with outbound on American and return on Delta. After an eleven-minute queue for the Crystal Card Concierge, I asked for help booking flights with the $100 Visa Infinite discount and points redemption. The concierge quoted the exact total I found online and calculated a 1.3 cent point redemption. The charge processed to my Visa account as two separate transactions: one from American and the other from TRAVEL SERVICES CALABASAS for the Delta portion. The concierge said I will see a travel point redemption credit within two weeks. I expect to earn 3pts/dollar for the American charge, but likely only 1pt/dollar for the TRAVEL SERVICES.
Enclave is offline  
Old Feb 26, 2019, 2:11 pm
  #2238  
 
Join Date: Jul 2014
Location: Western US
Programs: Costco Executive Member, Amazon Optimus Prime
Posts: 1,251
My Alaska purchase through VDA site coded all up as Travel Services, earning only 1x. Thanks for the data point above.
akr1970akr is offline  
Old Feb 27, 2019, 9:50 am
  #2239  
 
Join Date: Jan 2012
Posts: 66
Originally Posted by dreamspeed
Question for those that have actually started using the card already.

Are there like a whole bunch of sites you have to sign up for? So far i've had to create an account for the Credit Card online services, an account just to setup Credit Card alerts, an account for the Rewards, an account for the Visa infinite portal, and an account for Online banking...

I tried using the app but it looks like you have to use your Online banking login info and that account actually has to go under review before it gets created?!

I'm use to just logging into Chase or Amex and having all the features under one account...

To be expected, all of their site interfaces are pretty meh. They get the job done but are definitely not as good as the Chase or Amex ones.
Could you please share the website to setup alerts? I'd like to setup an alert every time a purchase is made with the card (and AUs). The only alerts I could find are within the Credit Card portal (https://cnb.com/creditcardonline) but they only refer to statements and payments.
Thank you.
igorjrr is offline  
Old Feb 28, 2019, 5:17 am
  #2240  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,864
Originally Posted by igorjrr
Could you please share the website to setup alerts? I'd like to setup an alert every time a purchase is made with the card (and AUs). The only alerts I could find are within the Credit Card portal (https://cnb.com/creditcardonline) but they only refer to statements and payments.
Thank you.
Me too!
EasternTraveler is offline  
Old Feb 28, 2019, 5:48 am
  #2241  
 
Join Date: May 2018
Posts: 49
Anyone with advice to link this card to QuickBooks? I keep entering the answers to my secret questions (which I’m 100% certain on) and it’s rejecting.
bcpoinciana is offline  
Old Feb 28, 2019, 6:08 am
  #2242  
 
Join Date: Mar 2011
Location: NY, NY
Posts: 695
http://citynationalbank.digitalcardservice.com
ukinny2000 is offline  
Old Feb 28, 2019, 8:14 am
  #2243  
 
Join Date: Feb 2019
Posts: 2
Purchased AA GC on 2/19/2019 posted 2/21/2019
Rebate Processed on 2/23/2019 posted 2/27/2019
akr1970akr and jrc87 like this.
csr2018 is offline  
Old Mar 1, 2019, 8:27 am
  #2244  
 
Join Date: Feb 2019
Posts: 29
DP: Purchase $250 AA GC a week ago, rebate showed up today.
jrc87 likes this.
Bixbee is offline  
Old Mar 1, 2019, 5:07 pm
  #2245  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,864
Originally Posted by igorjrr
Could you please share the website to setup alerts? I'd like to setup an alert every time a purchase is made with the card (and AUs). The only alerts I could find are within the Credit Card portal (https://cnb.com/creditcardonline) but they only refer to statements and payments.
Thank you.
Where is this one, "an account for the Rewards"?
EasternTraveler is offline  
Old Mar 1, 2019, 5:55 pm
  #2246  
 
Join Date: Apr 2007
Location: DFW
Posts: 50
I apologize for the newbie question, but can the CNB be used with Plastiq to pay a mortgage?
natieya is offline  
Old Mar 1, 2019, 6:33 pm
  #2247  
 
Join Date: Dec 2018
Posts: 75
1x 250 AA GC
purchase posted 2/22
credit posted 2/27
dreamspeed is offline  
Old Mar 1, 2019, 10:14 pm
  #2248  
 
Join Date: Dec 2004
Location: SFO
Programs: BART Platinum, AA Plat Pro
Posts: 1,158
Originally Posted by natieya
I apologize for the newbie question, but can the CNB be used with Plastiq to pay a mortgage?
Nope, it’s Visa. Plastiq only accepts MC for mortgages.
milypan is offline  
Old Mar 2, 2019, 12:34 pm
  #2249  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,864
Originally Posted by natieya
I apologize for the newbie question, but can the CNB be used with Plastiq to pay a mortgage?
How does a person join in 2007 and never ever ever post until today?
EasternTraveler is offline  
Old Mar 2, 2019, 1:44 pm
  #2250  
 
Join Date: Jul 2014
Location: Western US
Programs: Costco Executive Member, Amazon Optimus Prime
Posts: 1,251
Originally Posted by EasternTraveler
How does a person join in 2007 and never ever ever post until today?
wow rather than 7 Years in Tibet, its 12 Years as a Lurker !!!!
silvervknight likes this.
akr1970akr is offline  


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